Customer Service Automation: VirtualPBX Webhooks & Zapier Integrations
VirtualPBX
MARCH 3, 2023
Our very own Customer Success Coordinator, Kathy, needed to find a way to accurately track her teams activity in Pipedrive CRM and be able to follow up with received voicemails. With the VirtualPBX Webhooks and Zapier integrations , she was able to monitor and improve the efficiency of her team through automation and advanced reports.
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