Big data Consulting Customer centricity Training 
Beyond Philosophy
JULY 4, 2016
I’m capitalizing the first letter of each word because the pervasiveness of digital transformation has all the feel of Big Data a few years ago and Reeingineering in the 1990’s. It is also impacting financial service cultures, as it forces banks to shift from a largely product-centric perspective to a customer-centric one.
Beyond Philosophy
DECEMBER 23, 2015
Reflective of the escalating focus on customer data, experiences, and relationships across all methods of communication and access, the role is rapidly evolving and morphing; however, there is general agreement regarding its significance in building and sustaining true value, planning capability, and enterprise customer-centricity.
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AWS Machine Learning
NOVEMBER 7, 2024
Data collection – Updated shop prices lead to updated demand. The new information is used to enhance the training sets used in Step 1 for forecasting discounts. In this post, we present the implementation and orchestration of the forecast model’s training and inference. The following diagram illustrates this workflow.
Beyond Philosophy
JULY 5, 2016
There are a number of ways in which taking a humanistic approach to everything customer-related works for all stakeholders, and directly influences and impacts their behavior. Create a customer-centric human culture and set of processes. Here are four of them, building from an architectural base.
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A recent Calabrio research study of more than 1,000 C-Suite executives has revealed leaders are missing a key data stream – voice of the customer data. Download the report to learn how executives can find and use VoC data to make more informed business decisions.
Beyond Philosophy
NOVEMBER 19, 2020
You might recall that I recently discussed Customer Science on a podcast. It appeals to me because it uses a data-driven approach. Customer Science is a product of a perfect storm of artificial intelligence, the information provided by Big Data, and the interpretation of that data through Behavioral Science.
AWS Machine Learning
NOVEMBER 29, 2023
The no-code environment of SageMaker Canvas allows us to quickly prepare the data, engineer features, train an ML model, and deploy the model in an end-to-end workflow, without the need for coding. After cleaning and processing the loan data, regenerate the Data Quality and Insight report to review improvements.
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