Quality Contact Solutions

SEPTEMBER 14, 2022

After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. How to Continuously Improve?

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Quality Contact Solutions

JULY 31, 2020

Using telemarketing services can have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall. By Jill Sysel-Barton, Reporting Specialist.

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Quality Contact Solutions

MARCH 4, 2021

By Steve Korn, Business Development Executive If you are in the commercial roofing industry, outbound telemarketing services need to be in your sales model as the industry has billions of dollars in sales up for grabs each year. COVID-19 has taught companies how to live with less space. Outbound telemarketing services.

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Quality Contact Solutions

OCTOBER 4, 2022

For businesses to be successful, it’s essential to determine how to get quality leads. Here’s How to Generate Leads. If you want to know how to generate leads for your company, try to put yourself in the consumer’s mind. Our next best practice in how to generate leads is to focus on your website.

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Quality Contact Solutions

DECEMBER 31, 1969

Organizations often look to our team to help generate qualified telemarketing leads in an effort to keep internal sales pipelines full. How can sales managers help their sales teams be successful and achieve their goals? Use outsourcing to get qualified telemarketing leads to fill the sales pipeline. Contact Us.

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Quality Contact Solutions

JULY 31, 2020

Using telemarketing services can help grow your business and have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall.

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Telemarketing Automotive B2B Healthcare 52

Quality Contact Solutions

NOVEMBER 10, 2022

Outsourced Call Center Solutions If you’re considering outsourcing one or more of your processes to an outbound calling center, look no further. has telemarketing lead generation, appointment setting, lead qualification, and more expertise. Quality Contact Solutions ?has With years of?

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Quality Contact Solutions

JANUARY 7, 2022

Outsourcing work to a third-party BPO services company is common among businesses. At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. What is Business Process Outsourcing (BPO)? Advantage of BPO Services 1.

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Quality Contact Solutions

DECEMBER 31, 1969

You oversee a team of outbound telemarketing appointment setters in a call center. You may be contributing to the problem by over-training your outbound telemarketing appointment setters. How do you know when you are over-training your outbound telemarketing appointment setters? By Ryan Apodac, Operations Manager/Trainer.

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Quality Contact Solutions

NOVEMBER 5, 2021

Then, they know how to expertly overcome concerns and address a prospect’s needs with the features and benefits your company offers. Outsourcing to appointment setting companies helps grow businesses and positively affects the bottom line. How to Select a Third-Party Call Center Services Company. Learn More.

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Quality Contact Solutions

MARCH 18, 2021

By Alejandra Gerbe, Operations Manager Finding the right inbound call center outsourcing partner can be a daunting decision for many businesses, but it does not have to be. We recognize that for an inbound call center to be successful, we must figure out how to carefully merge the mission, technology, staff, and processes with each other.

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Quality Contact Solutions

AUGUST 9, 2022

Telemarketing Laws: The Good, Bad, and Ugly. How STIR/SHAKEN Authentication Works & Why Should Call Centers Care? It begins with the caller’s telephone service provider verifying the source and how to attest to its validity. Compliance Checklist for Outbound Telemarketing. Contact Us. Megan Hottman ?

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Quality Contact Solutions

MAY 4, 2021

If you needed to change the tire on your car because it was flat and you didn’t know how to do it, what would you do? Changing a tire isn’t too difficult if you know how to do it. It’s not any different if you’re trying to find an inbound call center outsourcing partner. Why do they call? What are the common issues?

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IdeasUnlimited

DECEMBER 2, 2021

Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. With the assistance of trusted BPO firms, more and more companies are beginning to outsource their customer support to third-party call centers.

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IdeasUnlimited

DECEMBER 2, 2021

Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. With the assistance of trusted BPO firms, more and more companies are beginning to outsource their customer support to third-party call centers.

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Quality Contact Solutions

DECEMBER 10, 2021

Outsourcing Communication. Many contact centers have evolved into what’s known as Business Process Outsourcing, or? The labor issues everyone is facing are the staggering number of employees opting out of the workforce and how to find the right people for your business at a price you can afford.??. Here’s an example.

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IdeasUnlimited

DECEMBER 2, 2021

Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. With the assistance of trusted BPO firms, more and more companies are beginning to outsource their customer support to third-party call centers.

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Quality Contact Solutions

JUNE 21, 2019

Rather than telling people how to work, she serves as an inspiration and provides guidance for our hardworking employees. Other Articles You Might Find Interesting: The 7 Habits of Highly Effective Telemarketing Management. Achieve B2B Telemarketing Goals with An Experienced Team. Telemarketing Services Management Explained.

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Quality Contact Solutions

DECEMBER 28, 2022

Time is money, and outsourcing calls is a great way to make the most of both and retain your customers. 10 Ways to Use an Outbound Telemarketing Partner Keep Retention at the Forefront Thinking about how to retain customers is not always on the mind of business owners. Consider bringing in call center professionals.

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Quality Contact Solutions

MARCH 8, 2021

Ryan Apodac, Trainer Understanding how to deliver training virtually is more relevant now than ever before. Ryan Apodac is responsible for training at Quality Contact Solutions, a leading outsourced telemarketing organization. Know your applications like the back of your hand, and be prepared to prove it!

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Quality Contact Solutions

SEPTEMBER 29, 2021

Reduce Labor Costs with a BPO One of the best and most flexible ways to reduce your labor costs that many businesses have utilized is utilizing a company specializing in Business Process Outsourcing (BPO), as Quality Contact Solutions provides. What is a BPO?

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NobelBiz

JUNE 5, 2023

However, executing new outbound lead generation programs can be challenging, here are the top 15 challenges related to executing new outbound lead generation programs in call centers and how to tackle them. It is often outsourced to third-party providers offering lead generation call center services.

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Quality Contact Solutions

DECEMBER 31, 0001

Outsourcing your inbound call center is easy! An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. Why use an outsourced partner to run the inbound call center?

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Quality Contact Solutions

DECEMBER 31, 1969

An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. Outsourced inbound call centers are trained to fulfill customer needs while delivering exceptional customer service.

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Quality Contact Solutions

SEPTEMBER 22, 2022

But we know all too well how important it is to have a steady stream of qualified sales leads to keep your team busy and, ultimately, to meet your business goals. Read: How to Grow Your Business With a B2B Lead Generation Service. Telemarketing lead generation companies also help to provide more qualified leads.

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NobelBiz

MAY 22, 2022

Responsible for sales training, supervisor to telemarketing, sales & service. Worked as a Director and managed outsourced BPO call center relationships before joining Parker Staffing as VP of our Onsite program. It’s how the technology can enable the person to provide that exceptional experience.

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