The Show Starts When the Phone Rings
ShepHyken
FEBRUARY 10, 2021
Many of my friends are professional entertainers. The point he was making was that the customer experience begins the moment the customer connects with you, not when they see you on stage or in person. Depending on what we sell, whether B2B or B2C, the buying cycle may take more than one visit. They may call us or visit us.
Let's personalize your content