Nicereply

APRIL 29, 2024

No matter what your job title is, you’re more than likely to receive some form of negative feedback. Whether a customer complaint or a note from a supervisor, all forms of feedback can be helpful to you. This article will give you the tools necessary to respond to negative feedback calmly and professionally.

Feedback 52

Feedback Construction B2B Call Center 52

JustCall

APRIL 3, 2023

Customer feedback and advocacy : Customer success teams also focus on gathering feedback from customers and using it to improve the product or service. Time management : Customer success agents often handle multiple customer interactions simultaneously, so effective time management skills are important.

Upselling 52

Upselling Metrics Best practices Customer centricity 52

Andrew Mcfarland

SEPTEMBER 23, 2022

Collaboration is one of the essential soft skills for B2B organizations, as it allows people to work together to achieve shared goals. From your time management skills to your customer service, a lack of awareness of facts can hinder you. Collaboration between employees can make or break a business. Attention to details.

Accountability 48

Accountability B2B Surveys Feedback 48

SmartKarrot

APRIL 14, 2023

Time Management Time management is another critical skill that managers need to master. Managers are often under a lot of pressure to deliver results in a timely manner. Effective time management involves prioritizing tasks, delegating effectively, and managing time efficiently.

Management 10

Management Construction Morale B2B 10

SmartKarrot

JANUARY 21, 2021

By understanding market research and customer feedback , product managers need to define requirements and features of the product. Acting on feedback and data analysis helps product managers understand what works and what doesn’t. If there is a development bug, getting that fixed will immensely help product managers.

SaaS 11

SaaS Management Metrics B2B 11

SmartKarrot

APRIL 18, 2023

When hiring customer success managers, look for candidates with experience in your industry or a related field. Some customer success managers can be seen handling 20-30 different customer accounts as once, so great time management and organizational skills is a must-have for managers in this field.

Upselling 10

Upselling Best practices CRM SaaS 10

SmartKarrot

JUNE 9, 2023

Lack of automation The major gap between manual management practices and productivity tools is that manual methods do not allow companies to benefit from automation. Poor time management The inability to monitor the time taken by different employees on various tasks can blindside the company management.

Feedback 10

Feedback Advertising Management B2B 10