Back to School: Will Your Customer Experience Make the Grade?
Serenova
AUGUST 23, 2019
For B2B sales organizations, it’s quarterly quotas. And while now is a busy time for many contact centers, fluctuations in business volume can come throughout the year. Managing and Training Work-from-Home Agents. The new, more cost-effective answer to the need for additional staff is work-from-home agents.
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