Select VoiceCom Blog

AUGUST 9, 2021

Without batting an eyelash, we’d say increasing your B2B telesales should still be a big priority, minus any reservations whatsoever. Yes, telemarketing has had a bad rap for being a traditional and interruptive form of advertising, […].

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Best practices Sales Telemarketing Advertising 52

Quality Contact Solutions

FEBRUARY 3, 2023

With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. The good news is that most outsourcing partners will help find the best solution to accomplish your objectives. In addition, your telemarketing partner acts as an extension of your team.

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Telemarketing B2C B2B outsourcing 52

Quality Contact Solutions

JANUARY 5, 2023

We exist because the world is driven by sales. Everything we have is tied back to a sale that was made from a conversation that was had, which all started by generating that first lead. How can you get more leads and how can you make sure that your sales team is capitalizing on those leads? Think about it.

Telemarketing 52

Telemarketing outsourcing B2B Scripts 52

Quality Contact Solutions

SEPTEMBER 14, 2022

After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. Download: 10 Ways to Use an Outbound Telemarketing Partner.

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Telemarketing Wireless Morale Scripts 98

Quality Contact Solutions

DECEMBER 23, 2021

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Telemarketing Wireless voip Best practices 98

Quality Contact Solutions

DECEMBER 31, 1969

B2B appointment setting is very similar. At Quality Contact Solutions we are experts at B2B appointment setting and here are a few items you’ll need to keep in mind to make sure your B2B appointment setting program doesn’t go flat. Lists – Great b2b appointment setting starts here. It seems easy at first glance.

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B2B Telemarketing Best practices Scripts 61

Quality Contact Solutions

NOVEMBER 19, 2021

There have been many changes to telemarketing rules and regulations in 2021. Still, a careful review of the Florida law should be conducted before placing outbound telemarketing calls to Florida phone numbers or Florida residents. Telemarketing Rules Experts At Quality Contact Solutions , we have you covered.

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Quality Contact Solutions

DECEMBER 31, 1969

It’s a known fact that most organizations place incredible pressure on their teams to shorten sale cycles and to improve close rates. A key piece that contributes to the effectiveness of increased productivity is to ensure the entire sales process is optimized every step of the way. Segmenting your leads for telemarketing companies.

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Telemarketing Automotive Best practices Sales 74

Quality Contact Solutions

MARCH 24, 2022

The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. Outsourcing allows producers to focus on the low-hanging fruit and convert more leads into sales. How to Use Telemarketing Services for Insurance Agents. Here’s why. Flexibility in staffing.

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Telemarketing outsourcing Advertising Call Center 52

Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. Explained that the program’s goal was 1 (SPH) sale per hour and told me where I was in comparison to that goal.

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Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

MAY 25, 2021

Telemarketing has outlived a wide variety of marketing strategies. However, launching a successful telemarketing lead generation campaign takes time and planning. What goals are you looking to accomplish by outsourcing Telemarketing Lead Generation? Are you looking to drive new sales? Looking to reduce costs?

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Telemarketing outsourcing Calibration Call Center 98

Quality Contact Solutions

DECEMBER 31, 0001

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list. Telesales training is best conducted with a thoughtful blend of classroom training and hands-on experience. Day 2: Practice with live leads. list with unskilled sales presentations.

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Best practices Telemarketing B2B Sales 40

Quality Contact Solutions

DECEMBER 31, 1969

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list. Telesales training is best conducted with a thoughtful blend of classroom training and hands-on experience. Day 2: Practice with live leads. list with unskilled sales presentations.

Best practices 40

Best practices Telemarketing B2B Sales 40

Noble Systems

AUGUST 27, 2020

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing? Let’s take a closer look.

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Telemarketing Call Center Gamification Contact center software 53

Quality Contact Solutions

MARCH 8, 2021

Ryan Apodac is responsible for training at Quality Contact Solutions, a leading outsourced telemarketing organization. With a background of more than a decade in sales, Ryan is passionate about developing and delivering training that ultimately results in improved performance for client programs.

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Best practices Telemarketing Coaching outsourcing 95

Quality Contact Solutions

DECEMBER 31, 1969

Setting high quality appointments in B2B appointment setting is like walking a tight rope. B2B Appointment Setting: Define requirements for a quality appointment. While these questions are very important to ask, they do you absolutely no good unless the answers have been communicated to the sales reps who take the second call.

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B2B Telemarketing Coaching Best practices 64

Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing plays a vital role in the success and growth of companies. While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay.

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Telemarketing outsourcing Upselling Sales 49

Quality Contact Solutions

MARCH 28, 2019

By Julie Kramme, Sales Executive. So, you’ve decided to use outbound calling as part of your sales and/or marketing strategy…You’ve acquired a list of prospects to call, and you know what you want the outcome of those calls to be. What should be included in a telemarketing script? But what does that look like?

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Telemarketing Scripts B2B Call Center 67

Quality Contact Solutions

JULY 26, 2018

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. By Angela Garfinkel, President. I was wrong. State-specific Do Not Call regulations.

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Telemarketing Wireless voip Automotive 53

Quality Contact Solutions

JANUARY 27, 2022

Whether your call center is inbound or outbound , and if you have a product or service to deliver, finding ways to increase sales is a consistent priority. The topic of increasing sales is so prevalent that thousands of books and articles are published. Increase Sales with Cross-Selling. Sales and Service.

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Sales Upselling B2C Best practices 98

Quality Contact Solutions

MARCH 2, 2022

What’s the correlation between hitting your sales goals and leprechauns? Closing sales deals is like the journey to finding your pot of gold—a lot of challenges, obstacles, and some tough leprechauns… errr, I mean prospects, ?along Find your pot of gold by setting sales goals. a nalyzing sales metrics.

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Metrics Sales Telemarketing Outbound sales 98

Quality Contact Solutions

AUGUST 9, 2022

The two components work to limit spoofing, the practice of disguising robocalls or spam calls as a call from a legitimate source. Telemarketing Laws: The Good, Bad, and Ugly. Compliance Checklist for Outbound Telemarketing. As a result, consumers only need to look at the caller ID to determine if the call is verified.

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Call Center Telemarketing B2C B2B 98

Quality Contact Solutions

JANUARY 12, 2023

Sales leaders are one of the most critical assets to your company. Their decisions are directly responsible for how sales reps contribute to the company’s growth or lack thereof. But what makes sales leaders great? Here are 10 qualities that great sales leaders have in common.

Sales 52

Sales Best practices Coaching Morale 52

Quality Contact Solutions

JUNE 21, 2019

Jeri helps to cultivate talent and intelligence throughout our team by teaching and mentoring, providing best practices. Other Articles You Might Find Interesting: The 7 Habits of Highly Effective Telemarketing Management. Achieve B2B Telemarketing Goals with An Experienced Team. Subscribe Now.

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Telemarketing virtual call center Construction B2B 71

Quality Contact Solutions

JUNE 1, 2022

Julie Kramme, Vice President of Sales for Quality Contact Solutions (QCS), shares how the QCS team supports the various needs of our clients in the nuanced healthcare industry. Megan’s experience includes working as an outbound telemarketing manager for a Fortune 100 company for many years. Read the full article.

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Healthcare Telemarketing Business Process Outsourcing outsourcing 98

Quality Contact Solutions

NOVEMBER 12, 2021

With it, you have a chance to improve your product or services and increase sales. Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. Ask for feedback from your customers. Listen to their feedback. Request Price Quote.

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Telemarketing outsourcing Feedback Sales 105

Quality Contact Solutions

FEBRUARY 10, 2023

Explained: Types of Telemarketing Services for Businesses 4. Supporting Your Sales Team You can never ignore the fact that despite all the challenges facing small businesses, you still need to sell. Selling means reaching customers and prospects, and maybe your sales team can’t do it all. Get them help.

Marketing 52

Marketing Telemarketing outsourcing Call Center 52

Quality Contact Solutions

FEBRUARY 10, 2023

Explained: Types of Telemarketing Services for Businesses 4. Supporting Your Sales Team You can never ignore the fact that despite all the challenges facing small businesses, you still need to sell. Selling means reaching customers and prospects, and maybe your sales team can’t do it all. Get them help.

Marketing 52

Marketing Telemarketing outsourcing Call Center 52

Quality Contact Solutions

DECEMBER 10, 2021

BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. Supporting Your Sales Team. Selling means reaching customers and prospects, and maybe your sales team can’t do it all. Keep your sales team focused on existing? One of the many benefits ?of

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Marketing outsourcing Telemarketing Call Center 98

Quality Contact Solutions

OCTOBER 7, 2021

Referrals, Referrals, Referrals Is your sales team asking for referrals from every customer? Your current customers are your best champions. Build referral generating activity into your sales and marketing process. Make them your best friends and know them well. It is vital to gain more customers. The punch line?

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B2C B2B Engineering Call Center 98

Quality Contact Solutions

DECEMBER 28, 2022

Promotions & Blitz Campaigns Is there currently a sale or promotion running on products or services your previous customers bought? During special promotions, call centers can contact customers, knowing your current advertising and sales offerings. She is Six Sigma Green Belt certified.

Telemarketing 52

Telemarketing call center professionals Call Center outsourcing 52

Quality Contact Solutions

JANUARY 14, 2021

In a business to business (B2B) or business to consumer (B2C) setting, cold calling refers to calling contacts/ individuals who have not previously expressed interest in the targeted product or service. Perhaps to secure an appointment for the next step in the sales cycle or bring awareness regarding a solution to a challenge.

Scripts 83

Scripts B2C B2B Sales 83

NobelBiz

JUNE 5, 2023

When effectively executed, it can boost sales, increase profits, and lead to significant business growth. According to a report by SmallBizGenius , sales representatives must make an average of 18 calls to reach one potential buyer. Inbound lead generation includes blogging, SEO, social media, PPC.

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Call Center Scripts CRM Contact Center 52

CrazyCall

JANUARY 21, 2019

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

Quality Contact Solutions

DECEMBER 31, 1969

Born and raised in the heartland of Nebraska, Quality Contact Solutions (QCS) stands out from other telemarketing companies. QCS has provided outsource telemarketing solutions for over 13 years. There are a lot of telemarketing companies out in the marketplace. There are a lot of telemarketing companies out in the marketplace.

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Telemarketing outsourcing Call Center B2C 66

Quality Contact Solutions

JULY 26, 2022

Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice. READ: INBOUND CUSTOMER SERVICE CASE STUDY.

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Scripts Call Center Telemarketing Best practices 98

Quality Contact Solutions

DECEMBER 31, 1969

Give us a call at 1-800-963-2889 and press 1 for sales. Currently serving as a Senior Operations Manager for QCS, Kelli’s detail-oriented approach is used to analyze existing operations and to implement best practices, new strategies, processes and efficiencies, enabling her clients to achieve better outcomes.

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