Quality Contact Solutions

DECEMBER 23, 2021

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Global Response

FEBRUARY 26, 2024

Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time. Best practices for medical call center success For a medical call center to succeed, it must ensure high-quality service, efficiency, and compliance with healthcare standards.

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Quality Contact Solutions

FEBRUARY 3, 2023

With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. The good news is that most outsourcing partners will help find the best solution to accomplish your objectives. In addition, your telemarketing partner acts as an extension of your team.

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Calltools

OCTOBER 18, 2023

Benefits of a Predictive Solar Dialer By selecting the correct dialer, you equip your solar sales team with tools to effectively convert leads. FTC Actions Against Solar Dialing The Federal Trade Commission (FTC) has recently taken action against companies making illegal marketing calls or not adhering to industry best practices.

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Quality Contact Solutions

JUNE 3, 2021

When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. Here are three crucial tips for choosing the best provider to support your business. The data can become vital for future sales and marketing campaigns.

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Quality Contact Solutions

JANUARY 5, 2023

We exist because the world is driven by sales. Everything we have is tied back to a sale that was made from a conversation that was had, which all started by generating that first lead. How can you get more leads and how can you make sure that your sales team is capitalizing on those leads? Think about it.

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Quality Contact Solutions

NOVEMBER 19, 2021

There have been many changes to telemarketing rules and regulations in 2021. Still, a careful review of the Florida law should be conducted before placing outbound telemarketing calls to Florida phone numbers or Florida residents. Telemarketing Rules Experts At Quality Contact Solutions , we have you covered.

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Quality Contact Solutions

DECEMBER 31, 1969

It’s a known fact that most organizations place incredible pressure on their teams to shorten sale cycles and to improve close rates. A key piece that contributes to the effectiveness of increased productivity is to ensure the entire sales process is optimized every step of the way. Segmenting your leads for telemarketing companies.

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Quality Contact Solutions

MAY 25, 2021

Telemarketing has outlived a wide variety of marketing strategies. However, launching a successful telemarketing lead generation campaign takes time and planning. What goals are you looking to accomplish by outsourcing Telemarketing Lead Generation? Are you looking to drive new sales? Looking to reduce costs?

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Quality Contact Solutions

DECEMBER 31, 1969

Call quality monitoring best practices: Providing consistent feedback must be prioritized. The best call center operations ensure that both supervisors and quality assurance invest the time in each agent to be successful. Call quality monitoring best practices: Celebrate the improvements. Start a Conversation.

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Quality Contact Solutions

JANUARY 19, 2023

When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. Here are three crucial tips for choosing the best provider to support your business. Here are three crucial tips for choosing the best provider to support your business.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing appointment setting can be a game changer for any sales team. Appointment setting allows your sales experts to focus their time more efficiently with customers and clients who have already expressed some level of interest. Let’s take a look at the top 3 best practices in structuring a test with a new list source.

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Quality Contact Solutions

FEBRUARY 17, 2022

Sales leaders are one of the most critical assets to your company. Their decisions are directly responsible for how sales reps contribute to the company’s growth or lack thereof. But what makes sales leaders great? Here are 10 qualities that great sales leaders have in common.

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Quality Contact Solutions

MARCH 8, 2021

Ryan Apodac is responsible for training at Quality Contact Solutions, a leading outsourced telemarketing organization. With a background of more than a decade in sales, Ryan is passionate about developing and delivering training that ultimately results in improved performance for client programs.

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Noble Systems

AUGUST 27, 2020

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing? Let’s take a closer look.

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Quality Contact Solutions

MARCH 24, 2022

The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. Outsourcing allows producers to focus on the low-hanging fruit and convert more leads into sales. How to Use Telemarketing Services for Insurance Agents. Here’s why. Flexibility in staffing.

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Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. Explained that the program’s goal was 1 (SPH) sale per hour and told me where I was in comparison to that goal.

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Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing plays a vital role in the success and growth of companies. While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay.

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Quality Contact Solutions

DECEMBER 31, 0001

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list. Telesales training is best conducted with a thoughtful blend of classroom training and hands-on experience. Day 2: Practice with live leads. list with unskilled sales presentations.

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Quality Contact Solutions

DECEMBER 31, 1969

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list. Telesales training is best conducted with a thoughtful blend of classroom training and hands-on experience. Day 2: Practice with live leads. list with unskilled sales presentations.

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Best practices Telemarketing B2B Sales 40

Calltools

JULY 27, 2022

All contact centers should adhere to regulations that advocate data protection and ethical calling practices. Learn some best practices to maintain call compliance in your center below. . It lists the phone numbers of people who don’t want to be contacted by telemarketers or companies specializing in outbound marketing. (By

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Quality Contact Solutions

APRIL 13, 2021

No matter what line of work you are in, challenges can present themselves at any given moment, and telemarketing companies are no exception. These can be challenging problems to navigate for telemarketing companies as, typically, many employees are close in proximity, where contagious moods travel fast. Engagement.

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Call Experts

NOVEMBER 19, 2020

Remember, just as important as it is to set goals for your sales team, it is equally important to develop incentives for contact center leads. Incentives are one of the best options to motivate your customer representatives to sell products and services. Set incentives for call centers! It’s human! Contact us.

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Quality Contact Solutions

MARCH 28, 2019

By Julie Kramme, Sales Executive. So, you’ve decided to use outbound calling as part of your sales and/or marketing strategy…You’ve acquired a list of prospects to call, and you know what you want the outcome of those calls to be. What should be included in a telemarketing script? But what does that look like?

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Quality Contact Solutions

MARCH 2, 2022

What’s the correlation between hitting your sales goals and leprechauns? Closing sales deals is like the journey to finding your pot of gold—a lot of challenges, obstacles, and some tough leprechauns… errr, I mean prospects, ?along Find your pot of gold by setting sales goals. a nalyzing sales metrics.

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Quality Contact Solutions

JULY 26, 2018

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. By Angela Garfinkel, President. I was wrong. State-specific Do Not Call regulations.

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Quality Contact Solutions

DECEMBER 31, 1969

In early 2020, the biggest problem facing top telemarketing companies in the U.S. Now, at the end of March 2020, we are facing an unprecedented dramatic shift in the SWOT analysis of the top telemarketing companies in the U.S. The telemarketing and call center industry was an early adopter of the work from home (WFH) business model.

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Quality Contact Solutions

JANUARY 27, 2022

Whether your call center is inbound or outbound , and if you have a product or service to deliver, finding ways to increase sales is a consistent priority. The topic of increasing sales is so prevalent that thousands of books and articles are published. Increase Sales with Cross-Selling. Sales and Service.

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Quality Contact Solutions

JANUARY 12, 2023

Sales leaders are one of the most critical assets to your company. Their decisions are directly responsible for how sales reps contribute to the company’s growth or lack thereof. But what makes sales leaders great? Here are 10 qualities that great sales leaders have in common.

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Sales Best practices Coaching Morale 52

Arbeit

JANUARY 28, 2020

People have become numb to the influx of spam and telemarketer calls they’ve received in recent years, causing connection rates to plummet. The act of making a phone call isn’t enough to reach someone in 2020 - there needs to be a strong strategy behind it.

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Quality Contact Solutions

DECEMBER 31, 1969

How are the agents viewing open times on the sales team’s calendar? Whether you are looking to increase appointment volume, quality or are starting a new b2b appointment setting campaign, give us a call at 1-800-963-2889 and press 1 for sales. Telemarketing Appointment Setting Testing, Testing, 1…2…3.

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Quality Contact Solutions

OCTOBER 19, 2022

Appointment setting is a key step in the sales process and converting leads into customers. However, it is time-consuming, particularly when handled by a sales team. In addition, outsourcing allows the sales team to focus better on closing deals and increasing sales conversions. What Is Call Center Appointment Setting?

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Quality Contact Solutions

AUGUST 9, 2022

The two components work to limit spoofing, the practice of disguising robocalls or spam calls as a call from a legitimate source. Telemarketing Laws: The Good, Bad, and Ugly. Compliance Checklist for Outbound Telemarketing. As a result, consumers only need to look at the caller ID to determine if the call is verified.

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Global Response

JANUARY 31, 2024

The Do Not Call (DNC) list : Individuals can register their information on the DNC list to stop receiving telemarketing calls. The Telemarketing Sales Rule (TSR): Call centers must provide accurate information to their customers regarding the goods and services they provide. Ready to perfect your CX?

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Quality Contact Solutions

JUNE 1, 2022

Julie Kramme, Vice President of Sales for Quality Contact Solutions (QCS), shares how the QCS team supports the various needs of our clients in the nuanced healthcare industry. Megan’s experience includes working as an outbound telemarketing manager for a Fortune 100 company for many years. Read the full article.

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TeleDirect

DECEMBER 14, 2023

Today’s outbound calling provides businesses with a direct extension of their sales team, committed to their success by generating leads, setting appointments and performing market research. In essence, they exist to increase sales, ensure customer retention and promote your brand. Fortunately, times have significantly changed.

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Quality Contact Solutions

NOVEMBER 12, 2021

With it, you have a chance to improve your product or services and increase sales. Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. Ask for feedback from your customers. Listen to their feedback. Request Price Quote.

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