Article Brand ambassadors Customer retention Personalization 
GetFeedback
JANUARY 28, 2020
Although customer retention is cheaper than acquisition, it’s easier said than done. It takes a lot of commitment and dedication to get customers to stay loyal to your business. In this article, we are going to talk about how to use social media to attract and retain customers. What is customer retention?
aircall
JUNE 30, 2021
Many look to the company for ways to improve customer retention. Email: Ring’s Secret to Improve Customer Retention. For one thing, it sends new customers emails to share tips on properly setting up the product. However, Ring is not the only company to reap the rewards of its stellar customer retention strategies.
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CSM Magazine
OCTOBER 16, 2020
It is not enough to attract new customers to your services. Customer retention is even more important than customer acquisition. More than that, customer retention is the best form of marketing. Customer education programs are not new. You have to encourage their loyalty. Bottom Line.
JivoChat
JULY 20, 2021
People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. It costs five times as much to win a new customer as it does to retain an existing one. In this post, we’ll reveal why you should start focusing on customer retention and when.
Comm100
FEBRUARY 6, 2023
This is why it’s so important for financial institutions to know the trends and expectations their existing and potential customers have regarding the customer experience. In this article, we’ll share five customer experience trends that financial institutions should keep up with in 2023.
Totango
JULY 28, 2021
Customers rely on success managers to unlock the value your product offers and guide them through challenges obstructing that value. A skilled success manager can help transform a distressed customer into a satisfied brand ambassador.
Playvox
JANUARY 24, 2022
What’s more, customers expect to have a consistent experience where they are recognized across all interaction channels — whether digital, in person, or voice. Simply providing an acceptable level of customer service while containing costs is no longer enough. ENJOYING THIS ARTICLE? What are Customer Experience Metrics?
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