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Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

AWS Machine Learning

With the advent of these LLMs or FMs, customers can simply build Generative AI based applications for advertising, knowledge management, and customer support. These SageMaker endpoints are consumed in the Amplify React application through Amazon API Gateway and AWS Lambda functions.

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Workforce Management for the 21st Century: Helping Deliver a Great CX

DMG Consulting

Workforce Management for the 21st Century: Helping Deliver a Great CX View this article on the publisher’s website. Workforce management (WFM) solutions are essential in good times and even more indispensable when the economy is challenged and budgets are tight.

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How banks can streamline service with the latest round of PPP

Talkdesk

These organizations are “tax speak” for chambers of commerce, trade associations, real estate boards, professional associations, some sports leagues, boards of trade and business leagues. New nonprofit and lobbying entities now eligible: 501(c)(6) organizations previously ineligible in round one may now borrow in PPP round two.

Banking 126
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Enabling a Mobile Contact Center Workforce with Aspect® Workforce Optimization™ Version 20

Aspect

Contact center s see the opportunity to r educe their real estate costs, but they are not confident in the long-term success of work-from-home. On July 14, Aspect released a new version of the Aspect Workforce Optimization Suite including Workforce Management (WFM) , Quality Management (AQM) and Performance Management (APM).

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The Power of Local Caller ID Solutions for Contact Centers

NobelBiz

This is why real estate companies, for example, go to the effort of creating branches in every location where they wish to operate. And while many individuals like talking about how they manage unwelcome calls, in reality, they may be less confident. This substantially simplifies the management of outbound campaigns.

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The Power of Local Caller ID Solutions for Contact Centers

NobelBiz

This is why real estate companies, for example, go to the effort of creating branches in every location where they wish to operate. And while many individuals like talking about how they manage unwelcome calls, in reality, they may be less confident. This substantially simplifies the management of outbound campaigns.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.