AWS Machine Learning

AUGUST 2, 2023

Amazon Kendra supports a variety of document formats , such as Microsoft Word, PDF, and text from various data sources. In this post, we focus on extending the document support in Amazon Kendra to make images searchable by their displayed content. USD Amazon Textract 100% detect document text on 10,000 images 15.00

Enterprise 71

Enterprise Healthcare APIs Big data 71

AWS Machine Learning

MARCH 14, 2024

By the end, you will have solid guidelines and a helpful flow chart for determining the best method to develop your own FM-powered applications, grounded in real-life examples. Whether creating a chatbot or summarization tool, you can shape powerful FMs to suit your needs. The retrieved information provides useful context and ideas.

Best practices 106

Best practices Engineering Chatbots Enterprise 106

AWS Machine Learning

SEPTEMBER 14, 2023

This post takes you through the most common challenges that customers face when searching internal documents, and gives you concrete guidance on how AWS services can be used to create a generative AI conversational bot that makes internal information more useful.

APIs 95

APIs Healthcare Scripts Engineering 95

AWS Machine Learning

FEBRUARY 6, 2024

Conversational AI (or chatbots) can help triage some of these common IT problems and create a ticket for the tasks when human assistance is needed. Chatbots quickly resolve common business issues, improve employee experiences, and free up agents’ time to handle more complex problems.

Chatbots 104

Chatbots APIs Self service Banking 104

AWS Machine Learning

MAY 7, 2024

Tasks such as routing support tickets, recognizing customers intents from a chatbot conversation session, extracting key entities from contracts, invoices, and other type of documents, as well as analyzing customer feedback are examples of long-standing needs.

Engineering 96

Engineering Technical Support Chatbots Best practices 96

AWS Machine Learning

MAY 14, 2024

We built the RAG solution as detailed in the following GitHub repo and used SageMaker documentation as the knowledge base. You can build such chatbots following the same process. Amazon SageMaker Sample and used Amazon SageMaker documentation as the knowledge base. You can easily build such chatbots following the same process.

Chatbots 90

Chatbots Feedback Engineering Entertainment 90

AWS Machine Learning

SEPTEMBER 1, 2023

Main use cases are around human-like chatbots, summarization, or other content creation such as programming code. Text-to-image – Labeled data, such as pairs of , has been used to train FMs, which are able to predict the best combination of pixels. 15K available FM reference Step 1. words for English).

Engineering 103

Engineering Accountability Construction APIs 103

AWS Machine Learning

AUGUST 15, 2023

The response from the chatbot will be able to directly answer the question and also include the links to the source videos with the specific timestamp of the contents that are most relevant to the user’s request. Build a multi-functional chatbot using LLMs with SageMaker, where the two aforementioned solutions are wrapped and deployed.

Chatbots 74

Chatbots Enterprise Accountability Best practices 74

AWS Machine Learning

APRIL 23, 2024

The AWS Well-Architected Framework provides best practices and guidelines for designing and operating reliable, secure, efficient, and cost-effective systems in the cloud. For latest information, please refer to the documentation above. It calls the CreateDataSource and DeleteDataSource APIs.

APIs 105

APIs Enterprise Scripts Accountability 105

AWS Machine Learning

DECEMBER 22, 2023

Amazon Bedrock is a fully managed service that makes leading FMs from AI companies available through an API along with developer tooling to help build and scale generative AI applications. The web channel includes an Amplify hosted website with an Amazon Lex embedded chatbot for a fictitious customer.

Scripts 99

Scripts Chatbots Accountability Multi-channel support 99

AWS Machine Learning

MARCH 28, 2024

If you’re implementing complex RAG applications into your daily tasks, you may encounter common challenges with your RAG systems such as inaccurate retrieval, increasing size and complexity of documents, and overflow of context, which can significantly impact the quality and reliability of generated answers. We use an ml.t3.medium

Telecommunications 112

Telecommunications Healthcare Transportation Accountability 112

JustCall

JANUARY 23, 2024

WhatsApp supports multimedia messages (images, videos, documents, etc.) Leveraging WhatsApp Business API for Scale The WhatsApp Business API is a game-changer for expanding businesses. This API allows for integration with customer relationship management (CRM) systems. Pro Tip: Regularly seek customer feedback.

Customer Service 52

Customer Service APIs Customer Support Metrics 52

Comm100

APRIL 30, 2019

Audio/video, co-browsing, and document sharing capabilities transform live chat into a rich, digital communication experience. Live chat takes the best digital communication and brings it together into one platform. Properly trained chatbots can provide complete and accurate responses, process transactions and execute entire workflows.

Chatbots 63

Chatbots Benchmark APIs CRM 63

Comm100

APRIL 30, 2019

Audio/video, co-browsing, and document sharing capabilities transform live chat into a rich, digital communication experience. Live chat takes the best digital communication and brings it together into one platform. Properly trained chatbots can provide complete and accurate responses, process transactions and execute entire workflows.

Chatbots 40

Chatbots APIs Technology CRM 40

JustCall

APRIL 12, 2023

Look for an alternative that offers APIs to integrate it with other tools you use. The best Gong alternative is a customizable, scalable solution that fits businesses of all sizes. Top 8 Alternatives to Gong Software – Choose the Best Call Center Software for Your Business JustCall MeetRecord Chorus.ai

Sales 52

Sales Coaching CRM Contact center software 52

AWS Machine Learning

MARCH 19, 2024

The user can use the Amazon Recognition DetectText API to extract text data from these images. Upload documents from the data folder assetpartdoc in the GitHub repository to the S3 bucket listed in the CloudFormation stack outputs. Next, you create the knowledge base for the documents in Amazon S3. Choose Next.

Construction 116

Construction Scripts APIs Enterprise 116

AWS Machine Learning

NOVEMBER 30, 2023

Clariant is empowering its team members with an internal generative AI chatbot to accelerate R&D processes, support sales teams with meeting preparation, and automate customer emails. With Amazon Bedrock, customers are only ever one API call away from a new model. Meta Llama 2 70B, and additions to the Amazon Titan family.

APIs 126

APIs Enterprise Best practices Technology 126

JivoChat

APRIL 13, 2021

While some fears of chatbots stealing jobs persist, the reality is that customers now prefer the convenience of support automation, and businesses are profiting in many ways. Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Configure a chatbot. Automating customer service isn’t a fad.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40

AWS Machine Learning

JANUARY 9, 2023

For example, a chatbot service or an application to process forms or analyze data from documents. As a best practice, review CloudWatch metrics for input requests and resource utilization, and select the appropriate instance type to achieve optimal throughput. Best practices. Throughput.

Metrics 74

Metrics Best practices Engineering Management 74