AWS Machine Learning

JULY 24, 2023

as_trt_engine(output_fpath=trt_path, profiles=profiles) gpt2_trt = GPT2TRTDecoder(gpt2_engine, metadata, config, max_sequence_length=42, batch_size=10) Latency comparison: PyTorch vs. TensorRT JMeter is used for performance benchmarking in this project. implement the model and the inference API. model_fp16.onnx gpt2 and predictor.py

APIs 67

APIs Engineering Construction Benchmark 67

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. Kojima et al. 2022) introduced an idea of zero-shot CoT by using FMs’ untapped zero-shot capabilities.

Best practices 108

Best practices Engineering Chatbots Enterprise 108

NICE inContact

MARCH 27, 2018

As revealed by the CX Transformation Benchmark Study : Over two-thirds of all customer service interactions, or total volume, are with live customer service agents (e.g., Here are two reasons why AI will support, not replace, agents and one reason why AI has the potential to possibly replace the contact center agent role. voice or chat).

Contact Center 54

Contact Center Benchmark Self service APIs 54

AWS Machine Learning

NOVEMBER 16, 2023

Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units. She is driving strategic activities focused on the tools, platforms, and best practices that speed up and scale the development and productization of (Generative) AI-enabled solutions at Philips.

Healthcare 91

Healthcare Government Engineering APIs 91

AWS Machine Learning

APRIL 22, 2024

It provides examples of use cases and best practices for using generative AI’s potential to accelerate sustainability and ESG initiatives, as well as insights into the main operational challenges of generative AI for sustainability. Throughout this lifecycle, implementing AWS Well-Architected Framework best practices is recommended.

Best practices 114

Best practices Benchmark Transportation Engineering 114

aircall

MAY 24, 2021

By following best practices for your digital transformation framework, you also get the benefit of flexibility so you can add and subtract digital tools as your company’s needs change. 10 Best Practices to Develop a Framework for Digital Transformation. Run an audit to create a benchmark to map your current status.

Best practices 62

Best practices Call Center Technology Analytics 62

AWS Machine Learning

SEPTEMBER 1, 2023

In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. If an organization has no AI/ML experts in their team, then an API service might be better suited for them. 15K available FM reference Step 1.

Engineering 105

Engineering Accountability Construction APIs 105

AWS Machine Learning

JANUARY 10, 2023

This post describes the best practices for load testing a SageMaker endpoint to find the right configuration for the number of instances and size. We first benchmark the performance of our model on a single instance to identify the TPS it can handle per our acceptable latency requirements.

Best practices 73

Best practices Scripts APIs Metrics 73

AWS Machine Learning

SEPTEMBER 21, 2023

In particular, we provide practical best practices for different customization scenarios, including training models from scratch, fine-tuning with additional data using full or parameter-efficient techniques, Retrieval Augmented Generation (RAG), and prompt engineering.

Best practices 103

Best practices Engineering Metrics APIs 103

AWS Machine Learning

NOVEMBER 22, 2023

It also provides guidance to tackle common challenges, enabling you to architect your IDP workloads according to best practices. Focus areas The design principles and best practices of the Cost Optimization pillar are based on insights gathered from our customers and our IDP technical specialist communities.

Finance 83

Finance Best practices APIs Accountability 83

AWS Machine Learning

FEBRUARY 8, 2023

Although you can integrate the model directly into an application, the approach that works well for production-grade applications is to deploy the model behind an endpoint and then invoke the endpoint via a RESTful API call to obtain the inference. However, you can use any other benchmarking tool. large two-core machine.

Benchmark 77

Benchmark Metrics APIs Engineering 77

AWS Machine Learning

MARCH 15, 2024

Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights. You can also become a leader for best practices and an efficient approach to data interoperability within and across agencies and institutes in the health domain and beyond.

Healthcare 101

Healthcare Government Best practices Engineering 101

AWS Machine Learning

MAY 9, 2023

In this post, we discuss what provisioned concurrency and Application Auto Scaling are, how to use them, and some best practices and guidance for your inference workloads. You can then use that text file when invoking the AWS Command Line Interface (AWS CLI) or the Application Auto Scaling API.

Metrics 67

Metrics Best practices APIs Engineering 67

AWS Machine Learning

MAY 8, 2023

To use TensorRT as a backend for Triton Inference Server, you need to create a TensorRT engine from your trained model using the TensorRT API. The trtexec tool has three main purposes: Benchmarking networks on random or user-provided input data. We can send the inference request to the multi-model endpoint using the invoke_enpoint API.

Engineering 84

Engineering APIs Best practices Scripts 84

SmartKarrot

JANUARY 6, 2022

SalesLoft too offers price quotes after understanding customers need.

Coaching 10

Coaching SaaS Benchmark Feedback 10

aircall

FEBRUARY 8, 2021

To assist your efforts with your company’s sales planning process, we’ve put together some guidelines and best practices for effective sales planning. Set realistic goals as a benchmark for forecasting reasonable goals in the future. Sales Planning Best Practices. Where do best practices come from?

Sales 62

Sales call center software Best practices Call Center 62

JustCall

MARCH 9, 2023

Best Practices for Improving Conversation Intelligence From designing corporate-wide objectives to making and monitoring significant improvements, conversation intelligence can greatly impact your business operations. Conversational AI enables the system to perform end-to-end actions through Application Programming Interfaces (API).

Coaching 52

Coaching Sales Chatbots Analytics 52

Comm100

NOVEMBER 13, 2022

With this all in mind, this guide will explore customer service from top to bottom, exploring the state of customer service today, revealing best practices, and recommending the best software you can adopt to help your customer service operations become the envy of your competitors. Customer service best practices.

Customer Service 72

Customer Service Chatbots Best practices Surveys 72

AWS Machine Learning

APRIL 12, 2023

For a single model registration we can use the ModelStep API to create a SageMaker model in registry. The SageMaker Python APIs also allowed us to send custom metadata that we wanted to pass to select the best models. This allows us to compare training metrics like accuracy and precision across multiple runs as shown below.

Scripts 81

Scripts APIs Metrics Best practices 81

Comm100

APRIL 30, 2019

Good live chat platforms become great through the use of integrations and APIs, allowing for deflection and channel pivoting to become a thing of the past. Live Chat Benchmark Report 2019. Download our annual Live Chat Benchmark Report for access to data-informed insights into live chat best practices and optimization.

Chatbots 60

Chatbots Benchmark APIs CRM 60

Pointillist

JULY 25, 2018

Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs. Raw data can be sent directly to Pointillist without requiring aggregations or roll-ups of any kind. Getting Data into Pointillist.

Analytics 93

Analytics Government APIs Metrics 93

Comm100

MAY 13, 2019

According to our 2019 Benchmark Report , interactions that include co-browsing – which allows the agent (with permission) to view and interact with a customer’s web browser in real-time – show customer satisfaction rates that are more than six points higher than the average, at 89.3%. Download Now.

CRM 49

CRM Finance APIs Benchmark 49

Xaqt

JUNE 22, 2020

Most cloud based Contact Center providers provide documented APIs to access your data, while with many legacy contact center vendors, it's still a challenge to get your data out of their reporting tools or platforms. It often requires additional licensing, or developing a custom application against their APIs to extract the data.

Call Center 52

Call Center Contact Center Analytics Engineering 52

Comm100

MAY 7, 2019

Can integrations and APIs be used to connect the platform to other systems, making deep personalisation automatic? What are the customer satisfaction benchmarks for this platform? Download CCW’s latest report for insights into how live chat can be disrupted to maximize impact by using modern tools, technology, and best practices.

APIs 40

APIs Benchmark Wait times Best practices 40

Vistio

SEPTEMBER 20, 2021

I think it’s easy to buy into the promise of eight easy APIs and being able to integrate data from different systems, but slowing down to define as a client what you really want, what you need, and then also how you’re going to be able to maintain and improve those integrations over time are something that we see often over sighted.

Contact Center 52

Contact Center Technology Finance Average Handle Time 52

Pointillist

JULY 25, 2018

Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs. Data in any format may be uploaded to this endpoint. This process typically takes 1-2 days.

Analytics 43

Analytics Metrics Government Journey mapping 43

AWS Machine Learning

MARCH 19, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models from leading AI companies and Amazon via a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI. A limitation of the approach is its larger computational cost.

APIs 105

APIs Benchmark SaaS Engineering 105

AWS Machine Learning

NOVEMBER 9, 2022

In this post, we discuss SageMaker multi-variant endpoints and best practices for optimization. Your application simply needs to include an API call with the target model to this endpoint to achieve low-latency, high-throughput inference. Best practices for multi-variant endpoints.

Best practices 52

Best practices Construction Metrics Enterprise 52