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VoIP phone systems for healthcare: A key to better patient experience

JustCall

Healthcare is one industry that has transformed the most in the past few years. Although the industry was a reluctant adapter for change, circumstances during and post the COVID-19 pandemic have made it imperative for healthcare to embrace the modern world. The answer: by adopting an advanced and efficient phone system.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients' data. A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? Is Your VoIP Phone System HIPAA Compliant?

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. What is HIPAA Compliance?

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Best Software for Speech Analytics

JustCall

Speech analytics software analyses live or recorded calls and interpret emotional indicators. Speech analytics software uses artificial intelligence to analyze spoken language similar to voice recognition software. What is Speech analytics? Significance of Speech Analytics. Some Best Speech Analytics Software.

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The Evolution of Call Center BPO Services

Global Response

1990s : By the nineties, businesses across all industries used call centers for customer support. Voice Over Internet Protocol (VoIP) Voice Over Internet Protocol allows you to make calls using an internet connection instead of a regular phone line. This significantly increased the number of calls companies received.

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7 Digital Transformation Trends to Watch While You Digitize Your Business

Jive

Big Data is how we’ll make sense of it all, which is why the industry is expected to reach $102 billion by 2019. Greater data and smarter analytics have already impacted the healthcare and manufacturing industries. One of the exciting areas where we’re seeing activity is in the healthcare industry.

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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Sales dialer provides a number of functionalities which include campaign creation, campaign analytics, answering machine detection, the best time to call, schedule call back, team creation, and much more. Sales dialers make VoIP calls to all the selected customers in one go or one by one as per the designed algorithm.

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