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Ebi.Ai Launches Free Coronabot

CSM Magazine

We know our technology already works, rapidly revolutionising customer interactions with faster, better resolutions to customer queries. Henry Jinman, Commercial Director of EBI.AI commented, “Recently, we’ve seen unprecedented demand in call rates to our customers’ contact centres, often escalating to multiple times more than usual.

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Technology is the Enabler not the Disruptor (So Stop Using it as an Excuse)

C3Centricity

I was giving a talk earlier this month in which I mentioned that technology is an enabler not a disruptor of business today. During the presentation at BPW I talked about the fact that technology is seen as the disruptor in business today, but it isn’t. Source: Marco Pacheco Executive Director JP Morgan.

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What Came First COVID-19 or Poor Customer Service?

CSM Magazine

Successful organisations will rise to the challenge, building preparedness into their customer service frameworks through technology. The stark reality is that global pandemics are unlikely to stop at COVID-19 and digitalisation isn’t going away. For more information, please visit www.ebi.ai.

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Artificial Intelligence: First Aid for Companies in Challenging Times

CSM Magazine

All forms of AI technology such as virtual assistants perform like the model employee – they never get tired, are never sick and because they don’t suffer from emotions, never have a bad day and they don’t need holidays. Serving over 20,000 customers and transporting 7.6 The most forward-looking vendors such as EBI.AI

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EBI.AI Launches Community AI with Cost-Effective AI Assistants for Local Councils

CSM Magazine

And since Lobster is a managed service, public sector workers don’t have to worry about managing the technology or fret about how they’ll keep it up to date with the many strict regulations for local government that they must follow. Community AI is powered by Lobster, EBI.AI’s conversational AI platform. The team at EBI.AI

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Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

CSM Magazine

It is changing the ways businesses interact with their customers by providing faster and better resolutions to customer queries using conversational AI technology.

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Artificial Intelligence: 3 Benefits for the Insurance Industry

CSM Magazine

It claims that non-life insurance companies in particular should “invest to create innovative and satisfying end-to-end customer experiences” with optimised technology that helps them become “data-driven and insight-enabled” in everything they do.”. It’s time to consider the benefits of Artificial Intelligence (AI).