JustCall

MAY 14, 2020

Sales teams are already reeling under pressure, given the declining number of deals closed globally. If you are following the traditional sales process during the COVID crisis, you need to reconsider your strategy. At this point, you should focus on remodeling the sales strategy to ensure business continuity.

Sales 52

Sales CRM Call Logging Accountability 52

JustCall

APRIL 12, 2023

Thinking of investing in auto dialer software for your call center or sales team? Using an auto dialer can boost agent productivity and efficiency by as much as 300 to 350% (that is 3x more calls every hour per agent). In this blog, we will deep-dive to understand the auto dialer functionality.

Scripts 52

Scripts Sales CRM Contact Center 52

CrazyCall

JANUARY 21, 2019

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

aircall

MAY 14, 2021

Using a predictive dialer or an auto dialer in place of manually dialing calls is like the difference between walking to work or taking a high-speed commuter train. Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up. What Is a Predictive Dialer? What Is an Auto Dialer?

voip 62

voip Telemarketing Scripts Abandon Call 62

JustCall

MARCH 28, 2023

Your sales and support agents are at the heart of your business. It’s important that they have the right tools that not only help them complete daily tasks but also empower them to be more productive and efficient. For example, if a sales team is struggling in tracking leads, pipeline-driven CRM software may be the solution.

CRM 52

CRM Sales Scripts Analytics 52

JustCall

MAY 2, 2021

With JustCall, you can create an account and run your business even if you are a team of 1. With Aircall, you need to have a team of minimum 3 members to get your account(s) created. AutoDialer, Predictive Dialer for Teams. JustCall has sales dialers for businesses that are inclined to grow fast.

call center software 97

call center software Call Center Analytics CRM 97

JustCall

JUNE 17, 2020

This calls for a need to change your sales prospecting strategy. Interventions in sales outreach through integrated communication systems is one way to adapt to not only the current scenario. In a previous blog post, I shared strategies around how to pivot sales processes. Getting Sales Prospecting Right.

Sales 52

Sales CRM Scripts Accountability 52

JustCall

APRIL 5, 2022

The technology brings a plethora of rich features that can empower sales and customer support teams to perform at their peak and enjoy limitless possibilities. VoIP Features for Sales and Customer Support Teams. a call from a VIP customer might go directly to their account manager). It can be based on the type of call (e.g.,

voip 52

voip CRM Interactive Voice Response Sales 52

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. It is convenient and cost-effective.

Sales 52

Sales Chatbots Analytics Wireless 52

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. It is convenient and cost-effective.

Sales 52

Sales Chatbots Analytics Wireless 52

Talkdesk

FEBRUARY 20, 2020

Companies must step forward and meet the customer on their terms with a lean sales and service team. New Talkdesk Outbound Dialer capabilities empower CX-obsessed companies to proactively engage with their customers to deliver effortless, personalized sales, customer service and support, in new and more efficient ways.

Abandon rate 69

Abandon rate Interactive Voice Response B2B B2C 69

aircall

MARCH 24, 2021

How would you describe your current sales prospecting plan? Is it an old-school numbers game, or are you working with a strategic sales prospecting plan? In the not-too-distant past, the general perception of the sales field was the more cold calls salespeople could make, the easier it would be to rise to the top of the leaderboard.

Best practices 62

Best practices Sales Scripts Outbound sales 62

JustCall

NOVEMBER 30, 2020

Sales reps shoulder the responsibility of so many tasks besides cold-calling, each day. So, how can sales reps achieve this feat and enhance their productivity? As unrealistic as it may appear to be, making 100 cold calls is achievable and will help you boost your sales productivity. What is Auto Dialer?

Scripts 69

Scripts CRM Analytics Sales 69

aircall

NOVEMBER 21, 2022

For sales and support teams, this means a heightened pressure to operate efficiently and better track performance; two tasks that have historically presented a significant challenge. So how can you boost productivity by 13%? You can read the full report here. “As Fabiola Jiménez Sahagún, Head of Customer Experience at Spotahome.

CRM 62

CRM Wait times Consulting Consulting 62

JustCall

APRIL 24, 2023

It is a robust business phone system that includes features such as: Power dialer Smart switch Global connect, etc. If your business has specific needs that CallHippo can’t cater to, you can continue reading this blog to know more about some of the best CallHippo competitors for 2023.

voip 52

voip CRM Enterprise Call Center 52

JustCall

AUGUST 10, 2022

In this comprehensive blog, we will look at other Avoxi alternatives that demonstrate features that are similar to Avoxi but are a shade better in some way or another. JustCall is a VoIP business phone system that has emerged as the Cloud Phone System of choice for today’s multi-tasking sales and support teams.

Interactive Voice Response 52

Interactive Voice Response voip CRM call center software 52

CrazyCall

NOVEMBER 22, 2018

And sales tips are no different. Once you type your question on how to become better in sales in Search, you’ll get 101 sales advice in return. In this respect we’ve decided to launch our blog series putting together the interviews with top sales experts that are actually making an impact and willing to share their knowledge.

Sales 61

Sales SaaS Coaching Outbound sales 61

aircall

SEPTEMBER 7, 2022

Fewer calls go unanswered when everyone’s availability is clear, accountable, and aligned with routing rules. Queue callback : Give callers the power to opt out of a waiting line and receive your outbound reply at a later time. Productivity features. This ensures that the right person is connected with the customer every time.

Interactive Voice Response 62

Interactive Voice Response Management Call Center CRM 62

JustCall

JANUARY 2, 2020

We also launched some new CRM, sales intelligence and marketing automation integrations. In this post, we have mentioned all the integrations and important product updates that our customers liked the most and some of the upcoming updates and integrations for 2020. Predictive Dialer. Web and Desktop App Dialer 2.0: .

CRM 52

CRM Analytics Surveys Accountability 52

Blueship Call Center

SEPTEMBER 26, 2023

Call centers began as internal divisions devoted to sales and customer service. The use of call center outsourcing techniques increased corporate productivity in the latter half of the 20th century. The knowledge of products, clients, processes, and procedures should come naturally to agents. Outdated technical support.

outsourcing 70

outsourcing Call Center Calibration Contact Center 70

aircall

FEBRUARY 7, 2022

Fewer calls go unanswered when everyone’s availability is clear, accountable, and aligned with routing rules. Give callers the power to opt out of a waiting line and receive your outbound reply at a later time. Call management software features for productivity. Power dialer. Skills-based routing.

Interactive Voice Response 62

Interactive Voice Response Management CRM Abandon Call 62

aircall

NOVEMBER 14, 2022

Online and offline, high-velocity sales (HVS) has been trending in sales strategy conversations. Partly because it promises laser-focused sales productivity insight but also for the general time savings it brings in pipeline management efficiency. What Is High-Velocity Sales? Key Benefits of High-Velocity Sales .

Best practices 12

Best practices Sales CRM B2C 12

JustCall

APRIL 5, 2022

In fact, it solves all analog phone incompetencies that once pestered sales and customer support teams. . In this blog, we’ll explore different VoIP examples and use cases to get a clearer picture of why and how this tech is redefining communication strategies for businesses. . Boost Productivity & Efficiency.

voip 52

voip Real estate Interactive Voice Response Education 52

aircall

FEBRUARY 3, 2021

Consumers have lots of options for banking and other financial services, and a financial services call center streamlines sales and support operations. For the purpose of making inbound calls or outbound calls , the power dialer feature makes it easy to dial phone numbers in rapid succession.

Call Center 62

Call Center call center software Interactive Voice Response voip 62

Expivia

APRIL 29, 2021

They may need to update an account, send a memo, or request a change. When looking at outbound calls, these KPIs are less about customer care and more about sales metrics. Most importantly, you need to track how many successful sales go through in your call center. At Expivia, we look at sales per hour. Abandonment Rate.

Call Center 98

Call Center Metrics Average Handle Time Interactive Voice Response 98

Callminer

AUGUST 1, 2017

Coping with unanticipated upticks in demand, staff turnover, and other common call center challenges only further complicate matters for managers working to create an efficient, productive, and effective team. Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Alex Tebbs.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

JustCall

MARCH 23, 2021

In this blog post, we will help you answer all these questions. For new and old businesses alike, effectively communicating the highlights and selling point of your products is imperative. A cloud-based business phone system powered by VoIP is a more flexible and reliable option. But, what exactly is a business phone number?

voip 98

voip Interactive Voice Response CRM Analytics 98

JustCall

APRIL 5, 2023

In this blog, we will explore what customer success management is about, the instrumental role its software plays in driving customer success, as well as the various customer success management tools utilized in this endeavour. It helps you streamline your approach and create a definite process for managing customers.

Management 52

Management CRM Analytics Customer retention 52

JustCall

MAY 17, 2022

Reliable and consistent communication with prospects and customers is the most essential part of the game plan for sales and customer service teams. It provides flexibility and mobility to your business while cutting costs and improving productivity. VoIP phone systems also foster higher productivity.

voip 52

voip CRM Wireless Sales 52

aircall

JANUARY 29, 2021

Product knowledge. Answering sales or support questions. Providing support after a sale . There’s no doubt that your company will be continually introducing new products or services that will require additional training sessions for sales and support teams. Call center training encompasses many different areas.

Best practices 62

Best practices Call Center call center software Morale 62

Calltools

SEPTEMBER 4, 2019

Lead nurturing takes potential customers from the beginning stage to the sales stage. Along the way, marketers build relationships by providing information about products and services, helping customers differentiate between product options, and priming customers to spend money.

call center software 40

call center software Call Center Interactive Voice Response Sales 40

JustCall

DECEMBER 23, 2022

You need to take various parameters into account, such as ease of use, cost, support quality, your use case and product features and capabilities. In this blog, we will look at some of the most relevant alternatives to 8×8. Sales dialer- Deliver calls using an automated dialer. per user per month.

voip 52

voip APIs CRM Enterprise 52

aircall

APRIL 22, 2022

Meanwhile, it will empower every department, whether sales or operations, to work more effectively and provide a stronger customer experience. . Software solutions like cloud-based calling capabilities, for example, allow you to streamline your sales and support operations. Automatic Sales Dialing (ex Power Dialer).

voip 62

voip Interactive Voice Response Call Center Sales 62

Callminer

AUGUST 6, 2019

Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. .” – What to think about when choosing call centre software , Irish Tech News; Twitter: @Irish_TechNews. Use the data collected for reps.

call center software 140

call center software Best practices Call Center Interactive Voice Response 140

JustCall

JULY 30, 2019

This way any support query or sales call can be taken care of even if your employee is not in the office. Half the support queries come on the landlines and another part of the sales calls are made on these landlines too. Need to add ten new members to the cloud telephony account that your sales team uses?

Real estate 61

Real estate SaaS CRM Sales 61

JustCall

FEBRUARY 23, 2021

What happens when you combine the power of VoIP with the flexibility of automated integrations? Sales, support, and call center agents are bound by multiple manual tasks during their working hours. As in this blog post, we will go through the basics of VoIP's integration with CRM to craft an enhanced and productive sales process.

voip 52

voip CRM Analytics Metrics 52

JustCall

JUNE 26, 2023

In this blog post, we will detail what an effective lead follow up strategy looks like in addition to detailing some tips and tricks that ensure your lead follow up process has the highest chance of success. Solutions like Structurely offer chatbots specifically designed to nurture leads at the top of the sales funnel.

Real estate 52

Real estate Chatbots CRM Metrics 52