AWS Machine Learning

MAY 25, 2023

A small number of similar documents (typically three) is added as context along with the user question to the “prompt” provided to another LLM and then that LLM generates an answer to the user question using information provided as context in the prompt. Chunking of knowledge base documents. Implementing the question answering task.

APIs 77

APIs Enterprise Accountability Chatbots 77

AWS Machine Learning

MARCH 1, 2023

Amazon Comprehend is a managed AI service that uses natural language processing (NLP) with ready-made intelligence to extract insights about the content of documents. It develops insights by recognizing the entities, key phrases, language, sentiments, and other common elements in a document.

APIs 68

APIs Metrics Accountability Scripts 68

AWS Machine Learning

NOVEMBER 16, 2022

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

Accountability 83

Accountability Best practices Scripts Engineering 83

AWS Machine Learning

DECEMBER 12, 2022

Amazon Comprehend provides customized features, custom entity recognition , custom classification , and pre-trained APIs such as key phrase extraction, sentiment analysis, entity recognition, and more so you can easily integrate NLP into your applications. JumpStart also provides other resources like notebooks, blogs, and videos.

APIs 76

APIs Accountability Enterprise Metrics 76

AWS Machine Learning

OCTOBER 6, 2022

Manual loan verification document processing is time-consuming. Informed uses a wide range of AWS offerings and capabilities, including Amazon SageMaker and Amazon Textract in their ML stack to power Origence’s document process automation functionality. Six of the top 10 consumer lenders trust Informed’s technology. Problem statement.

APIs 72

APIs Banking SaaS Engineering 72

AWS Machine Learning

APRIL 12, 2023

Creating a unified and secure search experience is a significant challenge for organizations because each repository contains a wide range of document formats and access control mechanisms. The following table outlines which documents each user is authorized to access for our use case. An S3 bucket to store your documents.

Enterprise 89

Enterprise APIs Engineering Management 89

AWS Machine Learning

OCTOBER 26, 2023

One of the key requirements for many customers using Drupal is the ability to easily and securely find accurate information across all the documents in the data source. This post shows you how to use the Amazon Kendra Drupal connector to configure the connector as a data source for your Amazon Kendra index and search your Drupal documents.

APIs 96

APIs Accountability Engineering Enterprise 96

AWS Machine Learning

NOVEMBER 22, 2022

They need to translate and localize content such as marketing materials, product content assets, operational manuals, and legal documents. In this blog post, we demonstrate how to build a unified translation solution with customization features using Amazon Translate and other AWS services. API Gateway validates the API key.

APIs 70

APIs Enterprise Accountability industry standards 70

AWS Machine Learning

AUGUST 30, 2023

This includes automatically generating accurate answers from existing company documents and knowledge bases, and making their self-service chatbots more conversational. It also provides attribution and transparency by displaying links to the reference documents and context passages that were used by the LLM to construct the answers.

Self service 102

Self service APIs Transportation Contact Center 102

Nexmo

OCTOBER 7, 2020

Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard. ” The documentation has more info and offers alternatives. A GitHub account.

APIs 118

APIs Scripts Accountability 118

AWS Machine Learning

MARCH 25, 2024

In this blog post, you will learn how to power your applications with Amazon Transcribe capabilities in a way that meets your security requirements. In the following sections of the blog, we cover different mechanisms Amazon Transcribe has to protect customer data both in transit and at rest.

Best practices 80

Best practices APIs Transportation Personalization 80

AWS Machine Learning

JULY 25, 2023

These FMs can perform a wide range of tasks that span multiple domains, like writing blog posts, generating images, solving math problems, engaging in dialog, and answering questions based on a document. Prerequisites To follow along with this post, you need the following: Access to an AWS account. and the kernel as Python 3.

APIs 80

APIs Healthcare Accountability Engineering 80

Nexmo

JULY 8, 2019

In my opinion, “Call me Maybe” sounds more exciting than “You’ve got mail” So if like me, you’d like to provide someone – your customers perhaps – with a phone number where they can leave you a message, you create your own voicemail powered by Nexmo Voice APIs. API References and Tools.

APIs 80

APIs Accountability 80

Nexmo

JULY 8, 2019

In my opinion, “Call me Maybe” sounds more exciting than “You’ve got mail” So if like me, you’d like to provide someone – your customers perhaps – with a phone number where they can leave you a message, you create your own voicemail powered by Nexmo Voice APIs. API References and Tools.

APIs 80

APIs Accountability 80

AWS Machine Learning

OCTOBER 10, 2022

From the combined industry experience, the solution team believes that many of the modus operandi in a mobile environment is driven by fraudsters having tools and methods to create fake accounts at scale and bypass a platform’s security checks on the device, thereby enabling them to exploit the platform for large returns.

APIs 70

APIs Accountability Metrics Government 70

AWS Machine Learning

APRIL 11, 2024

Organizations across industries want to categorize and extract insights from high volumes of documents of different formats. Manually processing these documents to classify and extract information remains expensive, error prone, and difficult to scale. Categorizing documents is an important first step in IDP systems.

APIs 100

APIs Banking Enterprise Engineering 100

AWS Machine Learning

AUGUST 22, 2022

One of the key requirements for many enterprise customers using Alfresco is the ability to easily and securely find accurate information across all the documents in the data source. For Site ID , enter the Alfresco site ID where you want to search documents. For this post, we search for a document stored in Alfresco, AWS.

Enterprise 71

Enterprise APIs Accountability Management 71

AWS Machine Learning

OCTOBER 4, 2022

For example, you can analyze support tickets and knowledge articles to detect PII entities and redact the text before you index the documents. After that, documents are free of PII entities and users can consume the data. Total cost for identifying log records with PII using ContainsPiiEntities API = $0.1 Costs involved.

APIs 84

APIs Banking Analytics Accountability 84

AWS Machine Learning

SEPTEMBER 19, 2023

For unstructured data, the agent uses AWS Lambda functions with AI services such as Amazon Textract for document analysis, Amazon Transcribe for speech recognition, Amazon Comprehend for NLP, and Amazon Kendra for intelligent search. Data exploration on stock data is done using Athena.

Marketing 101

Marketing APIs Engineering Analytics 101

Nexmo

DECEMBER 16, 2019

With the Nexmo Voice API , you can give your Internet-connected home devices a phone number and a voice. This application requires you to have the following: Nexmo Account. Sensibo API Account. You will need your API credentials from both Nexmo and Sensibo. API Credentials. Sensibo API Credentials.

APIs 83

APIs Accountability Construction Management 83

VirtualPBX

NOVEMBER 10, 2020

In our case, we built connections to Zapier and the VirtualPBX API to automate the receipt of new text messages and provide an interface for sending individual replies to customers. Buttons, and Leveraging the VirtualPBX API. Airtable has good documentation and a decent community.”. This is pure JavaScript,” Baker said.

APIs 75

APIs Accountability Scripts Marketing 75

Nexmo

AUGUST 7, 2020

In this tutorial, we’ll be exploring how to get off the ground playing audio into calls with Vonage’s Voice API and ASP.NET Core MVC. Vonage API Account. To complete this tutorial, you will need a Vonage API account. When you create your account, you are assigned a Vonage number. Prerequisites.

APIs 62

APIs Accountability Construction Interactive Voice Response 62

AWS Machine Learning

AUGUST 14, 2023

This blog post is co-written with Tuana Çelik from deepset. Enterprise search is a critical component of organizational efficiency through document digitization and knowledge management. The Haystack Indexing Pipeline includes the following high-level steps: Upload a document. Initialize DocumentStore and index documents.

Enterprise 70

Enterprise Scripts Best practices Analytics 70

AWS Machine Learning

DECEMBER 1, 2022

You can use this capability either through SageMaker inference update-endpoint APIs or through the SageMaker console. Self-service shadow testing using the SageMaker Inference APIs – If your deployment workflow already uses create/update/delete-endpoint APIs, you can continue using them to manage Shadow Variants. Pre-requisites.

APIs 78

APIs Metrics Management Engineering 78

AWS Machine Learning

FEBRUARY 6, 2023

This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. Tasks like account balance lookups are completed in seconds, a 90% reduction in time compared to WaFd’s legacy system. For more information, visit the Talkdesk Voice Biometric documentation.

Cloud contact 68

Cloud contact Self service Contact Center Virtual Agent 68

AWS Machine Learning

JUNE 13, 2023

In our case, it was scattered across our internal wiki and various document files. We can easily import documents from a variety of media, including groupware, wikis, Microsoft PowerPoint files, PDFs, and more, without any hassle. This was because some of the data sources contained information from internal blog posts, for example.

Chatbots 78

Chatbots Engineering Enterprise APIs 78

AWS Machine Learning

JULY 24, 2023

If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. We demonstrate the use of Neuron Top at the end of this blog. Neuron compilation explained The Neuron SDK’s API closely resembles the PyTorch Python API. 3 Inf1.24xlarge 16 64 1.5

Scripts 73

Scripts APIs Engineering Best practices 73

Creative Virtual

JANUARY 26, 2023

At the time of writing, ChatGPT is still in a research preview stage and highly unstable with no clean API available, so it’s not possible yet for businesses to use it in this way. Can I just provide a few documents and let ChatGPT answer questions by ‘looking’ at those? However with its predecessor, InstructGPT, it is.

Virtual Agent 52

Virtual Agent Chatbots APIs Engineering 52

AWS Machine Learning

NOVEMBER 16, 2023

This is a joint blog with AWS and Philips. Reproducibility and traceability must be enabled automatically by the end-to-end data processing pipelines, where many mandatory documentation artifacts, such as data lineage reports and model cards, can be prepared automatically.

Healthcare 88

Healthcare Government Engineering APIs 88

aircall

JANUARY 25, 2023

The best integrations should include a one-click set-up, webhooks and API, computer telephony integration (CTI), contact synchronization, and insight cards. This comparison table of the top alternatives takes into account pricing, integrations, and features to ensure you have all the information you need to make the right choice.

Interactive Voice Response 62

Interactive Voice Response call center solutions Analytics APIs 62

AWS Machine Learning

JANUARY 26, 2024

In addition to awareness, your teams should take action to account for generative AI in governance, assurance, and compliance validation practices. You should begin by extending your existing security, assurance, compliance, and development programs to account for generative AI.

Best practices 122

Best practices Government Engineering Accountability 122

AWS Machine Learning

AUGUST 15, 2022

Organizations across industries such as healthcare, finance and lending, legal, retail, and manufacturing often have to deal with a lot of documents in their day-to-day business processes. There is limited automation available today to process and extract information from these documents.

APIs 71

APIs Banking Finance Analytics 71

CustomerSuccessBox

NOVEMBER 2, 2021

This is also the preferred method for high-priority accounts. Creating a perfect Sales to Customer Success handoff document: Probably the best way to ensure that everything goes smoothly is to have documentation about each step, every data point, or information. This is where the Sales to CS handoff document is essential.

Sales 52

Sales Engineering Upselling Customer retention 52

ConvergeOne

NOVEMBER 9, 2021

My past several blog posts have been talking about the characteristics of a modern communications platform. The managers of these two accounts briefed me with the same thing I hear all the time: “My customer is rolling out Microsoft Teams.” We’ve talked about the embracing of a mobile-first philosophy, the need for an 11-digit E.164

Best practices 82

Best practices Finance APIs Enterprise 82

Nicereply

NOVEMBER 16, 2021

This document will give you a comprehensive view of what you can expect from the Front CSAT survey. From that point of view, it is a practical thing that you don’t need to create a new account, copy API keys, or worry about incorrect credentials. Before you decide to choose any CSAT tool, it’s a good step to do proper research.

Surveys 111

Surveys Metrics Analytics Enterprise 111

AWS Machine Learning

MAY 31, 2024

Amazon Bedrock is a fully managed service that makes foundational models (FMs) from leading artificial intelligence (AI) companies and Amazon available through an API, so you can choose from a wide range of FMs to find the model that’s best suited for your use case. Model providers can’t access customer data in the deployment account.

Best practices 92

Best practices APIs Accountability Personalization 92

SmartAction

MAY 6, 2019

This is the third of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. To be clear, the focus of this blog is access to customer data – the same data repositories exposed to your live agents. Read Part 1 and Part 2 first! Virtual Agents Offer Predictive Personalization.

Self service 44

Self service Virtual Agent Best practices Contact Center 44