CustomerSuccessBox

APRIL 3, 2022

Find your access credentials and API key information below. An API key is available under xxxxxxxxxxxxxxxxx Technical Resources Also find the resources for your tech team, if they wish to review. Let’s look at what we are… To get started, we have an intro video if you’re more of a movie buff. What to expect in the video?

APIs 52

APIs Accountability SaaS Marketing 52

AWS Machine Learning

DECEMBER 12, 2023

Chat Studio can also optionally invoke the Stable Diffusion model endpoint to return a collage of relevant images and videos if the user requests for media to be displayed. Prerequisites To walk through the solution, you must have the following prerequisites: An AWS account with sufficient IAM user privileges.

Chatbots 99

Chatbots Enterprise APIs Best practices 99

Quiq

JUNE 22, 2022

Use Google business messaging API to connect via a third-party app, like Quiq. Link blog posts and video tutorials: Build trust with customers by providing extra information, like ideas for incorporating a product into your life or instructions on how to use it for maximum effectiveness. This option gives you basic chat capabilities.

Sales 56

Sales APIs Best practices Analytics 56

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. As people shift from social media to chat to a live agent, their complete histories and account details go with them. You can also build your own custom integrations using our APIs.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. As people shift from social media to chat to a live agent, their complete histories and account details go with them. You can also build your own custom integrations using our APIs.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

AWS Machine Learning

MARCH 23, 2023

Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture. To learn more about real-time endpoint architectural best practices, refer to Creating a machine learning-powered REST API with Amazon API Gateway mapping templates and Amazon SageMaker.

Scripts 95

Scripts APIs Government Analytics 95

AWS Machine Learning

SEPTEMBER 1, 2023

Each business unit has each own set of development (automated model training and building), preproduction (automatic testing), and production (model deployment and serving) accounts to productionize ML use cases, which retrieve data from a centralized or decentralized data lake or data mesh, respectively.

Engineering 102

Engineering Accountability Construction APIs 102

AWS Machine Learning

JULY 29, 2022

Create accountability on data providers from individual LoBs to share curated data assets that are discoverable, understandable, interoperable, and trustworthy. In this first post, we show the procedures of setting up a data mesh architecture with multiple AWS data producer and consumer accounts. Consumer banking LoB (data producer).

Government 77

Government Banking Analytics Accountability 77

AWS Machine Learning

AUGUST 2, 2023

We demonstrate CDE using simple examples and provide a step-by-step guide for you to experience CDE in an Amazon Kendra index in your own AWS account. It can also be used to power stimulating experiences in the metaverse or augmented reality and immersive content including video games.

Enterprise 71

Enterprise Healthcare APIs Big data 71

AWS Machine Learning

AUGUST 15, 2023

According to a study, by 2021, videos already make up 81% of all consumer internet traffic. This observation comes as no surprise because video and audio are powerful mediums offering more immersive experiences and naturally engages target audiences on a higher emotional level. For details, refer to create an AWS account.

Chatbots 73

Chatbots Enterprise Accountability Best practices 73

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. As people shift from social media to chat to a live agent, their complete histories and account details go with them. You can also build your own custom integrations using our APIs.

Call Center 40

Call Center Multichannel Contact Center contact center solutions 40

AWS Machine Learning

MARCH 6, 2023

In this post, we dive into tips and best practices for successful LLM training on Amazon SageMaker Training. The post covers all the phases of an LLM training workload and describes associated infrastructure features and best practices. Some of the best practices in this post refer specifically to ml.p4d.24xlarge

Best practices 78

Best practices APIs Transportation Scripts 78

AWS Machine Learning

MAY 17, 2024

Generative AI is a type of artificial intelligence (AI) that can be used to create new content, including conversations, stories, images, videos, and music. While Generative AI can create highly realistic content, including text, images, and videos, it can also generate outputs that appear plausible but are verifiably incorrect.

APIs 89

APIs Construction Engineering Enterprise 89

AWS Machine Learning

SEPTEMBER 14, 2023

Unstructured data accounts for 80% of all the data found within organizations, consisting of repositories of manuals, PDFs, FAQs, emails, and other documents that grows daily. Integrating security in our workflow Following the best practices of the Security Pillar of the Well-Architected Framework , Amazon Cognito is used for authentication.

APIs 93

APIs Healthcare Scripts Engineering 93

JustCall

JANUARY 23, 2024

What is the WhatsApp Business API for teams? WhatsApp Business Platform is a cloud-based API that is specially released by Meta to allow users to integrate WhatsApp into their operational workflows. This is an option in WhatsApp Business API only, as the WhatsApp Business App doesn’t support multiple users.

APIs 52

APIs Accountability CRM Interactive Voice Response 52

JustCall

JANUARY 23, 2024

Set Up Your WhatsApp Business Account To begin using WhatsApp for customer service, establish a WhatsApp Business account. WhatsApp supports multimedia messages (images, videos, documents, etc.) Encourage your customers to send screenshots or videos of the issues they are facing. Pro Tip: Regularly seek customer feedback.

Customer Service 52

Customer Service APIs Customer Support Metrics 52

AWS Machine Learning

FEBRUARY 6, 2024

Watch the following video to see how users can ask questions to an IT service desk chatbot and get answers. The workflow includes the following steps: A QnABot administrator can configure the questions using the Content Designer UI delivered by Amazon API Gateway and Amazon Simple Storage Service (Amazon S3). Choose Create function.

Chatbots 103

Chatbots APIs Self service Banking 103

AWS Machine Learning

NOVEMBER 22, 2023

Join Shaown Nandi, AWS Director of Technology for Industries and Strategic Accounts, and industry leaders to hear how generative AI is accelerating content creation and helping organizations reimagine customer experiences. Reserve your seat now! Reserve your seat now!

Engineering 109

Engineering Best practices APIs Government 109

AWS Machine Learning

JANUARY 6, 2023

Have you ever inadvertently searched a content title that wasn’t available in a video streaming platform? This event frequently occurs in video streaming platforms that constantly purchase a variety of content from multiple vendors and production companies for a limited time. Background. That’s an out-of-catalog search experience!

Entertainment 84

Entertainment APIs Scripts Analytics 84

JustCall

JANUARY 23, 2024

There’s also a solution for medium and large businesses, which is the WhatsApp Business scalable API. Why Use WhatsApp for Business The WhatsApp Business API is an ideal platform to improve customer experience and reduce pressure on live agents. If you’re still confused, let’s move on to discuss how it can do wonders for your business.

APIs 52

APIs Multichannel Chatbots Accountability 52

AWS Machine Learning

SEPTEMBER 29, 2022

In this post, we share tips and best practices regarding cost allocation for your SageMaker environment and workloads. One thing to note: if you use AWS Organizations and have linked AWS accounts, tags can only be activated in the primary payer account. To tag existing domains and users, use the add-tags API.

Enterprise 71

Enterprise APIs Government Accountability 71

Guru

MAY 12, 2020

Adapting to every one of your team’s needs : Guru’s API makes for a seamless connection with any application, making Guru work however and wherever you want it to. Guru’s API. Guru’s API takes “living where you work” to the next level. Adapting to your needs. Create custom syncs to and from external knowledge sources.

APIs 66

APIs Accountability Personalization Coaching 66

AWS Machine Learning

DECEMBER 13, 2023

In this post, we explore how to use Amazon Transcribe and Amazon Bedrock to automatically generate clean, concise summaries of video or audio recordings. Deploy solution resources The solution is deployed using an AWS CloudFormation template, found on the GitHub repo , to automatically provision the necessary resources in your AWS account.

APIs 98

APIs Accountability Engineering Best practices 98

JustCall

MARCH 9, 2023

With CI technology, you can rest assured that all (100%) customer interactions are accounted for and recorded, leaving no room for error. AI Scoring In order to gain insights into their performance, each rep receives a scoring on how well they followed their call playbook and how well they adhered to best practices.

Coaching 52

Coaching Sales Chatbots Analytics 52

JivoChat

FEBRUARY 24, 2021

Use video testimonials on conversion pages. To ramp things up, you can use video testimonials to tell other shoppers what a fantastic experience you provide. You can add video testimonials to any of your main conversion pages, including your product and collection pages, homepage, and checkout. Mandatory account creation.

Sales 59

Sales Advertising Marketing Personalization 59

Help Scout

DECEMBER 18, 2018

Sure, we follow our fair share of best practices here at Help Scout. The problem with following best practices, however — as Jay Acunzo writes in his excellent new book, Break the Wheel — is that “Just because something is the most common approach doesn’t mean it’s the best approach for us.” APIs versus Web app).

Best practices 40

Best practices Education Engineering Marketing 40

AWS Machine Learning

DECEMBER 1, 2022

They have a wide variety of personas to account for, each with their own unique sets of needs, and building the right sets of permissions policies to meet those needs can sometimes be an inhibitor to agility. In his spare time, he enjoys playing video games, programming, watching sports, and building things. Conclusion.

Management 73

Management Government Enterprise APIs 73

AWS Machine Learning

MAY 4, 2023

You can use ml.inf2 and ml.trn1 instances to run your ML applications on SageMaker for text summarization, code generation, video and image generation, speech recognition, personalization, fraud detection, and more. This file acts as an intermediary between the DJLServing APIs and the transformers-neuronx APIs.

APIs 76

APIs Scripts Engineering Chatbots 76

AWS Machine Learning

SEPTEMBER 9, 2022

Access to AWS services from Katib and from pipeline pods using the AWS IAM Roles for Service Accounts (IRSA) integration with Kubeflow Profiles. Each tenant in Kubeflow has a unique pre-created service account which we bind to an IAM role created specifically to fulfill the tenant access requirements.

Engineering 75

Engineering Healthcare APIs Scripts 75

AWS Machine Learning

NOVEMBER 30, 2023

They want to be able to easily try the latest models, and also test to see which capabilities and features will give them the best results and cost characteristics for their use cases. With Amazon Bedrock, customers are only ever one API call away from a new model. Meta Llama 2 70B, and additions to the Amazon Titan family.

APIs 125

APIs Enterprise Best practices Technology 125

AWS Machine Learning

DECEMBER 13, 2022

In this post, we outline five best practices to get started with Amazon Forecast , and apply the power of highly-accurate machine learning (ML) forecasting to your business. Five best practices when getting started with Forecast. Why Amazon Forecast. Build repeatable processes.

Best practices 71

Best practices APIs Marketing Management 71

JivoChat

APRIL 13, 2021

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. These types of replies are best applied to simple questions that have clearly defined answers. You can also create variations to account for different nuances in customers’ questions.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40

AWS Machine Learning

JANUARY 13, 2023

Since then, TR has achieved many more milestones as its AI products and services are continuously growing in number and variety, supporting legal, tax, accounting, compliance, and news service professionals worldwide, with billions of machine learning (ML) insights generated every year. Model experimentation and development.

Government 75

Government Engineering Enterprise APIs 75

AWS Machine Learning

APRIL 13, 2023

Building with Generative AI on AWS Generative AI and foundation models Generative AI is a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. Alexa is a great example with millions of requests coming in every minute, which accounts for 40% of all compute costs.

APIs 145

APIs Engineering Best practices Entertainment 145

AWS Machine Learning

JANUARY 9, 2023

As a best practice, review CloudWatch metrics for input requests and resource utilization, and select the appropriate instance type to achieve optimal throughput. Example workloads for asynchronous inference include healthcare companies processing high-resolution biomedical images or videos like echocardiograms to detect anomalies.

Metrics 74

Metrics Best practices Engineering Management 74