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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. 2018 SWPP Annual Conference: June 4-6, Nashville, TN. Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. and Now What?’

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How to Bring Agile Innovation to Customer Success

Totango

An agile approach brings the full power of big data analytics to bear on customer success. This provides transparency and accountability and empowers a data-driven approach to customer success. 7 Steps to Bring Agile Innovation to Customer Success. Define How to Measure Success.

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How Best Buy’s Bet on ‘Employee First’ Helped Engineer a Turnaround

Branch Mesenger

Last year, during the Miami conference, they outlined the efforts of a multi-year initiative that sought to reimagine the tired, clunky corporate technology that has eroded the tenets of customer experience. Using Big Data to Make Leadership Advances in the Workplace. Keeps people accountable to their shifts.

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How Patsnap used GPT-2 inference on Amazon SageMaker with low latency and cost

AWS Machine Learning

They use big data (such as a history of past search queries) to provide many powerful yet easy-to-use patent tools. get_caller_identity()['Account'] region = boto3.Session().region_name He is also a reviewer for AI conferences such as ICCV and AAAI. He is also passionate about building AI and analytic solutions.

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Federated learning on AWS using FedML, Amazon EKS, and Amazon SageMaker

AWS Machine Learning

Healthcare organizations must navigate strict compliance regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, while implementing FL solutions. FedML Octopus is the industrial-grade platform of cross-silo FL for cross-organization and cross-account training.

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#IOT CES 2016: Expect Everything That Can Be Connected Will Be Connected

Natalie Petouhof

Tweet CES: The Connected Internet of Things Dominates: Analysts predict by 2019 that only 49 percent of data in the cloud will be from PCs, and the biggest drivers of the shift will be smartphones and IoT. More like huge, vast, gigantic, massive, colossal, and maybe even titanic amounts of data.

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#OracleCloud Summit 2016 Trends, Updates & News

Natalie Petouhof

That’s my focus- not as much on all the data or infrastructure – but rather what is the customer / business outcome that all this provides? Here’s an example… The person is coming close to the company and gets a notification to look to see more about how well the account is doing (Account Health.)

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