SmartKarrot

JANUARY 30, 2024

Using the OGSM framework, QBRs focus on quantifiable benchmarks, indicating whether the client is on the right track to achieving their goals. The role of AI in real-time understanding of client priorities, predictive analytics, and even generating solutions adds tremendous value to customer success managers.

Management 10

Management Enterprise industry standards Analytics 10

Connect

NOVEMBER 2, 2022

Automation, big data, CRM (customer relationship management), hybrid systems, cloud, workforce management and predictive analytics have been the driving force for this innovation and have greatly improved how contact centres manage interactions to improve CX (customer experience).

Morale 40

Morale Cloud contact Benchmark Big data 40

C Space

APRIL 28, 2021

Christina Stahlkopf, Associate Director, Research & Analytics. These weak signals picked up in our customer benchmark in 2020, were borne out in Netflix’s 2021 first-quarter results, when the company reported its biggest miss on subscriber growth in nearly two years. Turbulence Upstream. Jessica DeVlieger, Global CEO.

Entertainment 52

Entertainment Benchmark Analytics Marketing 52

Spearline

AUGUST 29, 2019

According to researcher Global Market Insights, the global market for AR products will surge by 80% to $165 billion by 2024. During that interaction, voice analytics technology can provide the agent with insight into the customer response, differentiating between happy, neutral, uncertain, disappointed or displeased moods.

Telecommunications 56

Telecommunications B2C voip Benchmark 56

AWS Machine Learning

NOVEMBER 16, 2023

Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units. Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024. Another important metric is the efficiency for data science users.

Healthcare 92

Healthcare Government Engineering APIs 92

AWS Machine Learning

MAY 2, 2024

We published a follow-up post on January 31, 2024, and provided code examples using AWS SDKs and LangChain, showcasing a Streamlit semantic search app. A common way to select an embedding model (or any model) is to look at public benchmarks; an accepted benchmark for measuring embedding quality is the MTEB leaderboard.

Benchmark 107

Benchmark Metrics Enterprise APIs 107

AWS Machine Learning

MARCH 15, 2024

The following quote from the GovCIO article Data Sharing and AI Top Federal Health Agency Priorities in 2024 also echoes a similar theme: “These capabilities can also support the public in an equitable way, meeting patients where they are and unlocking critical access to these services.

Healthcare 103

Healthcare Government Best practices Engineering 103

AWS Machine Learning

APRIL 8, 2024

In January 2024, Amazon SageMaker launched a new version (0.26.0) In this post, we explore the latest features introduced in this release, examine performance benchmarks, and provide a detailed guide on deploying new LLMs with LMI DLCs at high performance. of Large Model Inference (LMI) Deep Learning Containers (DLCs).

Engineering 89

Engineering Calibration APIs Enterprise 89