Is Your Brand Ready to Be Customer Centric? Take this 6 Question Quiz to Find Out
Skybridge
APRIL 14, 2021
Indeed, many “customer-centric” brands of the pre-2020 era are coming to the sobering realization that, in order to fully rebound, they’ll need to do a lot more than “re-open” or scale up. The problem: COVID exposed several gaping holes in their customer care providers’ desire or ability to do the same.
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