CX Heroes: Amazing Customer Service Stories Worth Sharing
CX Global Media
JUNE 25, 2018
Jim Rembach : Hey this is Jim the Fast leader Show and Call Center Coach, and I ‘m here at Contact Center Expo with Bruce Eidsvik, a Senior VP of marketing for Genesys. He used to be on the sales side of the business but is now is on the marketing side. It was launched originally in Europe back in 2012. Please Share.
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