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5 Reasons You Need a Next-Gen Chatbot for Customer Support

Solvvy

In 2020 it’s become more important than ever to provide your customers with fast, effective, and personalized support. Great customer experiences are fast, accurate, personalized, and friendly. The result is a chatbot that’s not only fast, but also delivers accurate, personalized, and friendly service.

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6 Best Marketplaces to Sell Online: Start Your Own Business

JivoChat

It’s possible to upload your catalog via an Excel spreadsheet and integrate Mercado Libre Global Selling with your API. As part of the Alibaba Group, AliExpress was founded in 2010, is available in 220 different countries, and counts on more than 150 million buyers. Personalize your store. Key features: Global Selling.

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Identify key insights from text documents through fine-tuning and HPO with Amazon SageMaker JumpStart

AWS Machine Learning

Personalized recommendations. This notebook demonstrates how to use the JumpStart API for text classification. Named entity recognition (NER) is the process of detecting and classifying named entities into predefined categories, such as names of persons, organizations, locations, and quantities. Credit rating prediction.

Scripts 71
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Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

AWS Machine Learning

We then perform enrichment for select documents, which can be things like personally identifiable information (PII) redaction, document tagging, metadata updates, and more. The following is a high-level overview of the steps involved: Extract UTF-8 encoded plain text from image or PDF files using the Amazon Textract DetectDocumentText API.

APIs 85
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Customizing coding companions for organizations

AWS Machine Learning

This benefits enterprise software development and helps overcome the following challenges: Sparse documentation or information for internal libraries and APIs that forces developers to spend time examining previously written code to replicate usage. Inadvertent use of deprecated code and APIs by developers.

APIs 82
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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. This system enables businesses to gain a complete view of their customers, aiding in personalized customer interactions and more effective marketing strategies.

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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

He now focuses on advising senior leaders on strategic, operational, and technology issues of contact centers, customer experience management tools (including CRM, CxM, and CEM), and BPS&O (Business Process Services and Outsourcing) drawing from his extensive personal experience to provide relevant and logical solutions. Hi there, Rod.