Fonolo
FEBRUARY 5, 2020
In this post, we’ll provide five tips meant to help you bump your customer service offerings to the next level. . Tip #1: Customer service is all about the experience. The first—and most important—tip when evaluating your customer service approach, is to tweak the language around what it means to deliver good service.
Beyond Philosophy
SEPTEMBER 17, 2020
Furthermore, in 2005 at the height of Apple’s existence, Townsend was clear that much of the brand’s popularity was due to its design, which was beautiful, intelligent, and simple—right down to the box it came in. . Townsend has a few suggestions when it comes to practical tips about the effects of esthetics on customer behavior.
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DMG Consulting
SEPTEMBER 6, 2023
Real-Time Guidance Drives Contact Center Digital Transformation September, 2023 In 2005, Donna Fluss, founder and president of DMG Consulting LLC, published a book called The Real-Time Contact Center , which had a twofold purpose.
SharpenCX
JUNE 16, 2020
Last fall, Global Workplace Analytics told us that the number of people who work from home has increased by 140% since 2005. The post Tips on How You Can Bridge the Gap Between Remote and In-Office Contact Center Agents Faster With the Right Workforce Management Strategy appeared first on Sharpen. You can do this!
Momentum Telecom
APRIL 28, 2020
Over the next several weeks, we’ll introduce you to people from across the different Momentum teams, give you a glimpse into how they set up their home offices, and learn more about their tips and best practices for working remotely. office – joined the company in 2005, working remotely wasn’t exactly practical.
Beyond Philosophy
NOVEMBER 28, 2017
Since 2005, over 50,000 respondents, in 49 countries and multiple b2b and b2c industries have participated in research incorporating the Hierarchy model emotions. 10 Tips to Crush Your Next CX Presentation Like a Rock Star. After two years of research, the result was the Hierarchy of Emotional Value. Lagniappe works.
Certified Languages International
AUGUST 31, 2021
The video includes tips on how to get the most out of using VRI. They began offering VRI services in 2005, but only American Sign Language (ASL) and Spanish. A look at LanguageLine’s InSight Video Remote Interpreting platform. Today, however, they’ve expanded their video interpreting offerings to 41 languages.
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