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Recommend top trending items to your users using the new Amazon Personalize recipe

AWS Machine Learning

Amazon Personalize is excited to announce the new Trending-Now recipe to help you recommend items gaining popularity at the fastest pace among your users. Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users.

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Nudges: Make Sure Yours Work!

Beyond Philosophy

Per an article in the NY Times a few weeks ago about a review published in The New England Journal of Medicine back in 2005, as many as two-thirds of hospital admissions related to medication problems were the result of “noncompliance.” A good example is in personalizing a text from a job center that booked interviews for candidates.

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The Best Natural Language Processing (NLP) Solutions Providers

CSM Magazine

It’s a US-based company that was founded in 2005. Their writing assistant also gives suggestions based on personal settings and how the recipient is likely to respond to the message. Reach out to leads that recently engaged in low score activities such as content syndication and engagement in social media posts. SoundHound.

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The Next Act: The AI-Enabled Contact Center

DMG Consulting

In 2005, 13 years ago, I published the book The Real-Time Contact Center. Looking 20 years into the future, DMG anticipates omni-channel, digital servicing environments where all “conversations” will be personalized, 80%+ of service will be proactive, analytics will deliver findings (answers, information, etc.) who interact with them.

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The Frontline Experience Gap

Horizon CX

A new frontline employee watches 50 hours of training video, then asks the Supervisor to review the startup checklist and is told, “That is not a good use of my time.” An airline Gate Agent is asked by a passenger to check-in for a same-day, earlier flight. ” The above events are real. The employee, associate/agent, is me.

Surveys 52
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Will they subscribe?

C Space

Fascinated by politics, he has advised on strategy for New Labour in the UK during the 2005 election, and Al Gore and his team on launching and positioning a leading sustainable asset management firm. The experience a customer has with a subscription service is itself the brand and its product. The relationship grows stronger over time.

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The Future of Work: How Companies Are Building Cultures Worker’s Love #nytnewwork

Natalie Petouhof

of YouTube, the world’s most popular digital video platform used by over a billion people across the globe to access information, share video and shape culture. To bring entrepreneurial approaches and creative solutions to displaced persons and refugees around the world, he founded the Tent Foundation in the same year.

Finance 40