Why video is the untapped jewel to greatly enhance your customers experience
OCTOBER 8, 2022
If we had a video option, the entire experience would be better for both sides, and I would have the flight I wanted. Video can be the untapped jewel of your experience design, and we will explain why. The video was not an option, so it was a wordy description in stops and starts. Delta thinks I am a liar. There are two answers.