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Organize machine learning development using shared spaces in SageMaker Studio for real-time collaboration

AWS Machine Learning

Amazon SageMaker Studio is the first fully integrated development environment (IDE) for machine learning (ML). Amazon SageMaker Studio already supports sharing of notebooks between private applications , but the asynchronous mechanism can slow down the iteration process. Get started with shared spaces in Amazon SageMaker Studio.

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Learn, Share, and Profit: Knowledge Transfer explained

Knowmax

Learn, Share, and Profit: Knowledge Transfer explained.

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Unleashing the Power of AI vs. Human Touch: Which Delivers a Superior Customer Experience?

Beyond Philosophy

So, we have a proposition for you: If you have something you want to say about experiences or technology, statistics, or reports, feel free to share them via video. To learn more, click here. 26:50 We both share out thoughts about the future of AI in organization and what you should take away from the discussion. .”

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Master the Art of Staying Cool: 5 Rules to Handle Customer Crises

Beyond Philosophy

We share these rules and why they will help in this episode. Here are some of the things you will learn: Starting with the obvious, we make the case that a well-thought-out plan is essential in managing customer crises effectively and that you likely have the foundations of one built already in your present customer service scheme.

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The 2023 Customer Experience Management Value Index

Building a successful CX program requires teams to share data seamlessly across multiple functions, including support services, contact center, marketing, and sales. The Value Index is an assessment of how well vendors address buyers’ requirements for CX software and incorporates all criteria.

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6 Incredibly Important Learnings from 2023 Critical to Apply in 2024

Beyond Philosophy

It’s the most wonderful time of the year, and time for one of our favorite traditions: looking back on what we learned. Each of us has three things we learned in the past year that we think can help all of us moving forward into 2024. Sometimes what we learned was personal, but it has implications for the business world.

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This Customer Could Ruin Your Business

ShepHyken

Then, I shared the findings from a study by Vanderbilt University professors Anthony J. They have learned from the best. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Zohorik and Roland T. Connect with Shep on LinkedIn.

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How Mature Are Your Digital Experiences? A Step-by-Step Guide to Improved CX

Inside you will learn more about Verint’s Digital Maturity Model, where we share real tactics and strategies based on what has worked for our clients around the world. But many companies wonder about their own CX maturity and how they can start improving their operations and processes to deliver strategic, exceptional CX.

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The Cure for Contact Center Frustration

Speaker: Robert Bradshaw, President, Got/IT

Join us for this interactive conversation as we share: How to improve productivity upwards of 70% in less than 12 months. How to learn the true cost of decisions before committing. How to continuously outperform any threat of outsourcing.

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Speech Analytics 101: Hours of Research in 30 Minutes

Speaker: Roger Lee, Director Customer Success, Gridspace

Join us on October 10 to learn all you need to know about Speech Analytics from the bottom up. Join Roger Lee, aka Professor CXi, Customer Success Leader with Gridspace, as he shares valuable insights that will help make you an informed buyer. We’re ready to help you evaluate the right speech analytics solution for YOUR organization.

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Reducing Agent Effort and Lowering AHT for a Better CX

Speaker: Roger Lee, Director - Customer Success, Gridspace

Join Customer Contact Central's site partner, CCNG, for this discussion in which Roger Lee, Director - Customer Success for Gridspace, will share his thoughts on how to utilize machine learning speech analytics to provide agent assistance to improve both the employee and customer experience.

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Developing Valuable Community-Based Advocacy Programs

Speaker: Bill Johnston, Community Innovation Officer at Structure3C

Customers who share stories, knowledge, and experiences with other customers or prospects are more effective and authentic than traditional marketing programs. On Tuesday, June 21, at 12pm ET, join us to learn: The key element of a successful program. All attendees will receive access to exclusive program planning templates.

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How to Prevent Brand Ambassador Burnout

Speaker: Kristi Faltorusso, VP of Customer Success at ClientSuccess

Join us, Thursday, July 21 @ 12pm ET, to learn the best advocacy program processes direct from Kristi! Kristi will share: Horror stories about brand ambassador burnouts – and how you can avoid them. Steps to take to sustainably nurture existing relationships.

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Why Do Your Contact Center Agents Keep Quitting?

Speaker: Helena Chen, Director of Product Marketing & Marilyn Cassedy, VP of Customer Success

We’ll also share solutions to foster a work environment that supports and empowers employees for the long run. You’ll learn: The impact of repetitive, monotonous work on mental health. Unfortunately, these measures act more as a band-aid providing temporary relief, rather than a long-term solution.

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Leadership Panel: Lessons Learnt from a Global Support Community

Speaker: Panel hosted by Adrian Speyer, Head of Community, Vanilla Forums

They are ready to share the trials and triumphs, and everything in between, on the road to a successful community. Join us to learn: How to integrate your knowledge base (and KCS) with your community. Join us on June 2nd at 9.30 Join us on June 2nd at 9.30 How to establish a successful ambassador program.