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How LinkLive Enabled Banner Healthcare to Update and Automate Its Transfer Center

Revation Systems

Banner Health operates one of the largest healthcare systems in the United States. Banner decided to upgrade its Transfer Center’s Voice over IP (VoIP) solution to better support its care mission. Larsen’s team did not consider their legacy VoIP system, Genesys Cloud, to be resilient enough.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients' data. A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? Is Your VoIP Phone System HIPAA Compliant?

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. Is Your VoIP Phone System HIPAA Compliant?

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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. What is a Sales Dialer? How do modern sales phone dialers work?

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HIPAA Compliant Texting: The Complete Checklist and Guide

JustCall

Secure texting is of overriding importance in the healthcare industry. Healthcare providers including hospitals, clinics as well as individual practitioners need to comply with the rules stated under HIPAA. Communications between patients and healthcare professionals or health insurance providers can involve multiple correspondences.

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The Evolution of Call Center BPO Services

Global Response

Voice Over Internet Protocol (VoIP) Voice Over Internet Protocol allows you to make calls using an internet connection instead of a regular phone line. Its impact : VoIP facilitates better customer support by enabling features like call routing and interactive voice response (IVR) systems. This is particularly true in recent years.

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Best Software for Speech Analytics

JustCall

Businesses can use speech analytics for agent training and coaching, identifying any suspicious incidents in legal compliance domain, making your analysis richer, process enhancements, examining the competition and for sales training and development. Increase the productivity and efficiency of teams.