Events Related Topics 
delighted
APRIL 1, 2024
Putting on a successful event is no easy feat: a lot goes into creating a positive event experience for attendees, from finding compelling speakers to inviting the right sponsors. One way to measure attendee satisfaction is by surveying them after the event with the right post-event survey questions.
CCNG
SEPTEMBER 13, 2023
Below are some of the highlights shared at the event as provided by a CCNG member in attendance. This created a fun event for staff and helped develop the fun culture within their organization. For more information on CCNG member hosted events, please visit CCNG.com/Events.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
FEBRUARY 25, 2021
Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events. Business is responding with a new trend: Hybrid events.
Beyond Philosophy
FEBRUARY 20, 2021
We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.
Speaker: Dave Seaton, CEO of Seaton CX
You'll walk away with a deep understanding of: What a customer journey map is, and why it's important for success 🎯 The 5 key elements that must be on every map 🔑 How to create a customer journey map that truly drives change 📈 You won't want to miss this event! Register today to save your seat!
CSM Magazine
FEBRUARY 12, 2024
Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Careful tracking of these objectives will also facilitate post-event analysis.
IdeasUnlimited
APRIL 1, 2024
IdeasUnlimited Philippines’ annual event, “LIMITLESS: A Night of Gratitude and Glamour,” held on February 4, 2024, was a masterclass in celebration and appreciation. The event commenced with an enthralling doxology by Calvin Dalital, which beautifully set the evening’s tone, blending spirituality with celebration.
Speaker: Keith Kmett, Principal CX Advisor at Medallia
📈 Don't miss out on this exclusive event! . 🗺 Practical Use Case: Learn practical strategies and techniques for implementing CX orchestration to enhance your customer journeys. This will include a real-world example and actionable steps that you can take to apply orchestration in your own organization.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
Don't miss this exclusive event! Register today and receive FREE GIFTS from Steve after the webinar! 🗓 Thursday, January 11th, 2024 at 9:30am PST, 12:30pm EST, 5:30pm GMT
Advertiser: ZoomInfo
However, there is also strong evidence which points to the contrary - 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. In fact, less than 2% of today’s cold calls actually result in meetings, and 63% of sales professionals say it’s what they dislike most about their jobs. What’s the verdict?
Advertisement
This event will bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. Don't miss the opportunity to have all your leaders attend this event at no cost to you! DISCOVER HIGH AGENT PERFORMANCE OPTIMIZATION SECRETS. How to Hire Right.
Speaker: Karl Kapp, Ed.D., Professor of Instructional Design and Technology
Between new technologies and unpredictable events worldwide, it can be difficult to know what challenges we should be ready for. We all know that L&D organizations need to be ready for the future, but what does being future-proof actually look like?
Speaker: Tim Buteyn
By attending this exclusive session with Tim Buteyn and Becky Lucas, you will: LEARN about the key factors that impact performance and behavior IDENTIFY which factors can be influenced by training EVALUATE the role of training in the solution to address your performance gap You won't want to miss this event! Save your seat and register today!
Speaker: Hillary Curran, Head of Customer Experience, Guru
Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. So much of today’s customer experience happens online.
Advertisement
Forecasting is no easy task. It can be difficult to schedule the right amount of agents at the right time. Download our ebook to learn how to reduce overstaffing and understaffing, lower customer wait times and improve the customer experience with proper forecasting.
Expert insights. Personalized for you.
100 
Let's personalize your content