Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us?

Event Survey Questions: 7 Questions You Must Ask Your Attendees

GetFeedback

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys

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The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.

5 Tips to Help You Host the Perfect Event

ProProfs Blog

Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate.

Crafting Digital Communication Experiences Your Customers Will Love

Speaker: Hillary Curran, Head of Customer Experience, Guru

So much of today’s customer experience happens online. Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. The digital communication experiences you provide your customers can have a make-or-break impact on their opinions of your product and services, as well as your brand. So, what things must you consider when crafting an ideal digital communication experience? Hillary Curran, Head of Customer Experience at Guru, will share several tools to help you create thoughtful, delightful, and engaging experiences for your customers as you scale.

NY Lux Events

OctopusTech

NYC UX Events is an NYC based event production company that specializes in corporate and social events. The post NY Lux Events appeared first on Octopus Tech.

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NY Lux Events

OctopusTech

The post NY Lux Events appeared first on Octopus Tech. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt.

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15 Benefits of Event Sponsorship Most Companies Ignore

Nextiva

Studies show that events and experiences improve how audiences feel about brands. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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Post-Event Surveys: What is the Best Time to Send Them Out?

GetFeedback

The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .

Playvox 2020 Kickoff Event an Example of Company Growth

PlayVox

Two photographers launched into a big task recently, arranging more than 80 people for a team photo in Manizales, Colombia. Playvox Updates

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Contact Center Virtual Summit: July 7 - 27, 2019

Join us as we bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. These sessions will show you the strategies top people in the industry are using and recommend.

Don’t Miss the CRM Event of the Year

Totango

Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona!

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Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track

Nextiva

When done right, event sponsorship delivers on its promise. Events let you nurture relationships with existing customers, vendors, and new prospects. The post Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. It will help your brand gain visibility, street cred, and new leads.

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Ameyo Launches Conversations’19: The First Global Series Of Events

Ameyo

Ameyo is excited to announce the launch of Conversations’19 with our first event leg starting from Africa. Our Experts will be … Ameyo Launches Conversations’19: The First Global Series Of Events Read More » The post Ameyo Launches Conversations’19: The First Global Series Of Events appeared first on Ameyo. conversations 19 eventContact center technologies and trends are emerging all over Africa and Kenya & Ghana are leading the change.

Top 5 Benefits of Post-Event Surveys You Need to Know

ProProfs Blog

After all the hard work, money, and time; you finally packed up your long-awaited event, and it was probably the best moment of your life but was it the same for your audience or attendees? It’s a well-structured, simple, and striking ‘post-event survey.’. What is a Post-Event Survey?

Proven Strategies to Increase Case Deflection & ROI

Speaker: Matt Laurenceau, Head of BMC Communities

Many organizations and community managers aim to provide, among other things, effective customer self service support through their online community. While this is all well and good, without taking a strategic and data-driven approach to these types of programs, success may be limited. This webinar will teach you about the strategies and programs that drive success across your community.

Cisco Collaboration and Contact Center Analyst Events - Quick Pix

Jon Arnold

Last week was quite the blur with back-to-back industry events, and am chairing another one this week. I was in the cohort of analysts attending both events, and there’s lots to talk about.

Top Contact Center Events to Attend in 2019

Bright Pattern

We’re excited to be traveling across the United States once again as we attend and sponsor at some of the most incredible contact center events this year. Check out our list of top contact center events to attend in 2019!

Big Event Planned? Dial Up a Call Center for a Streamlined, Successful, Stress-Free Experience!

TeleDirect

Your next big event can’t afford to fail. From promoting new products & services to attracting customers at trade shows and conventions, what happens before your seminar is just as important as your presentation during the main event. The post Big Event Planned? Events

Event Recap: Gartner Symposium | IT Xpo

Aspect

The Gartner event is always a highlight for Aspect. ” As additional materials from the event become available, we’ll be sure to post them for you. The post Event Recap: Gartner Symposium | IT Xpo appeared first on Aspect Blogs.

The Top 3 Ways to Forecast for Your Contact Center

forecast events that are completely unpredictable, like an unexpected corporate website outage that. unpredictable and unavoidable event such as this. calabrio.com 1 Forecast accuracy is one of the most important. metrics by which workforce management (WFM).

Top Call Center Conferences 2017: 49 Must-Attend Events to Learn the Latest Trends and Technologies for Boosting Call Center Performance

Callminer

The post Top Call Center Conferences 2017: 49 Must-Attend Events to Learn the Latest Trends and Technologies for Boosting Call Center Performance appeared first on CallMiner.

Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)

Influitive

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement

Debunking Natural Language Processing: Detecting Events

Clarabridge

Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. but by the events for which those items were purchased. How are these event attributes best leveraged?

Visiting the Salesforce ISV Partner Event in Munich

Unymira

Guten Tag! Unymira was excited to visit Salesforce’s Munich office to hear about AppExchange and partner growth in Europe and North America. Salesforce

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How to Plan an Event That Will Get Attendees Talking

Influitive

Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences

RingCentral - My Analyst Event Takeaways on BCStrategies

Jon Arnold

Was a long way to go for a one-day event, but the in-person updates were worth it. Another week, another conference. Sure is hectic leading up to Enterprise Connect next week, and I really wanted to get a writeup done now about last week’s RingCentral analyst day.

One Day, Two Events - Talkdesk and Zoom

Jon Arnold

In this part of the world - San Francisco/Bay Area - attending industry events can be a full-time job for tech analysts. I actually had three events to attend this week out here, but could only - barely - manage two.

CX Event Next Week | NGCX Conference

ForeSee

The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food?

Customer Experience Event: Xploration 16

Topdown

If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016.

Vonage Analyst Event - Quick Take and Pix

Jon Arnold

The trip was definitely worthwhile, and as good as last year’s Vonage analyst event was, this one was even better. Very engaging panel session with channel partners, dramatic setting for showcasing the new logo and exhibitors for the Campus event, CMO Rishi Dave, and more of the Campus space.

Event Details: livepro CKM Forum

Livepro

This year’s Customer Knowledge Management Forums are set to be our biggest and best events to date, with expert key note speakers that have experience under some of the biggest names in the industry including: Datacom, Microsoft, AHM, Foxtel, Boeing and Google!

Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN. This fully immersive learning event is your unique opportunity to live, feel and observe the world’s most renowned customer experience environment.

6 Fresh Ways To Make Your Event Special For Your Advocates

Influitive

There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base

Event Details: Third Annual livepro Forums

Livepro

With our first 2018 Forum just a little over a month away, it’s time we release the official event details! EVENT DETAILS: SYDNEY 30th AUGUST 2018. The post Event Details: Third Annual livepro Forums appeared first on livepro.

Chillisauce Transforms Their Contact Center Operations with Talkdesk to Deliver Event Planning Magic

Talkdesk

s fastest growing event agencies, eliminating the pressure of planning by providing a seamless white-glove service to help groups and companies across Europe create amazing event experiences.

Contact Center and Customer Experience Events – July 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in July 2018 (in chronological order) with direct links to each event: Enterprise World 2018: July 10-12, Toronto, ON. CEW 2018 Cape Town is the premier customer experience event available for Customer Experience professionals from around the globe.

COPC Inc. Global Events Calendar

COPC

Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand.

COPC Inc. Global Events Calendar

COPC

This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel

Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in April 2018 (in chronological order) with direct links to each event: Ecommerce Operations Summit April 3 – 5, Columbus, OH. Join us for this highly educational and interactive full-day event. Customer Experience Events Uncategorized