article thumbnail

35 post-event survey questions to ask for event feedback

delighted

Putting on a successful event is no easy feat: a lot goes into creating a positive event experience for attendees, from finding compelling speakers to inviting the right sponsors. One way to measure attendee satisfaction is by surveying them after the event with the right post-event survey questions.

Surveys 97
article thumbnail

Alcon Hosts Contact Center Leaders at Recent CCNG Regional Networking Event!

CCNG

Below are some of the highlights shared at the event as provided by a CCNG member in attendance. This created a fun event for staff and helped develop the fun culture within their organization. For more information on CCNG member hosted events, please visit CCNG.com/Events.

CCNG 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Eviden scales AWS DeepRacer Global League using AWS DeepRacer Event Manager

AWS Machine Learning

To elevate the event experience and streamline the management of their global AWS DeepRacer series, Eviden adopted the open source AWS DeepRacer Event Manager (DREM) solution. In this post, we discuss the benefits of DREM and the experience for racers, event staff, and spectators.

article thumbnail

Is This The Future of Events Post Pandemic?

Beyond Philosophy

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events. Business is responding with a new trend: Hybrid events.

article thumbnail

Is Training the Right Solution?

Speaker: Tim Buteyn

By attending this exclusive session with Tim Buteyn and Becky Lucas, you will: LEARN about the key factors that impact performance and behavior IDENTIFY which factors can be influenced by training EVALUATE the role of training in the solution to address your performance gap You won't want to miss this event! Save your seat and register today!

article thumbnail

Is This The Future Of Events Post Pandemic? (Joe Pine Interview)

Beyond Philosophy

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.

article thumbnail

IdeasUnlimited’s 2022 Virtual Year-end Event

IdeasUnlimited

Celebrating a Successful Year In February 2023, IdeasUnlimited capped off 2022 at the annual Year-end event that was held virtually. 2023’s year-end event was a homage to the individuals that make up the IdeasUnlimited team. This year-end event was built upon that belief and was dedicated to the contributions of our workers.

article thumbnail

Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

📈 Don't miss out on this exclusive event! . 🗺 Practical Use Case: Learn practical strategies and techniques for implementing CX orchestration to enhance your customer journeys. This will include a real-world example and actionable steps that you can take to apply orchestration in your own organization.

article thumbnail

Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

Don't miss this exclusive event! Register today and receive FREE GIFTS from Steve after the webinar! 🗓 Thursday, January 11th, 2024 at 9:30am PST, 12:30pm EST, 5:30pm GMT

article thumbnail

Cold Calling Tips and Tricks

However, there is also strong evidence which points to the contrary - 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. In fact, less than 2% of today’s cold calls actually result in meetings, and 63% of sales professionals say it’s what they dislike most about their jobs. What’s the verdict?

article thumbnail

Contact Center Virtual Summit: July 7 - 27, 2019

This event will bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. Don't miss the opportunity to have all your leaders attend this event at no cost to you! DISCOVER HIGH AGENT PERFORMANCE OPTIMIZATION SECRETS. How to Hire Right.

article thumbnail

Future-Proof Your L&D With New Tech and Gamification

Speaker: Karl Kapp, Ed.D., Professor of Instructional Design and Technology

Between new technologies and unpredictable events worldwide, it can be difficult to know what challenges we should be ready for. We all know that L&D organizations need to be ready for the future, but what does being future-proof actually look like?

article thumbnail

The Truth About Customer Journey Mapping

Speaker: Dave Seaton, CEO of Seaton CX

You'll walk away with a deep understanding of: What a customer journey map is, and why it's important for success 🎯 The 5 key elements that must be on every map 🔑 How to create a customer journey map that truly drives change 📈 You won't want to miss this event! Register today to save your seat!

article thumbnail

How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

By attending this exclusive session, you'll walk away with strategies to: Save time, money, and resources by moving beyond manual reviews 🌐 Seize every coaching opportunity with targeted insights 🎯 Retain valuable customers with enhanced service quality 📈 Don't miss this event!

article thumbnail

Crafting Digital Communication Experiences Your Customers Will Love

Speaker: Hillary Curran, Head of Customer Experience, Guru

Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. So much of today’s customer experience happens online.