Expert insights. Personalized for you.
Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. but by the events for which those items were purchased. How are these event attributes best leveraged? MORE
Last week was quite the blur with back-to-back industry events, and am chairing another one this week. I was in the cohort of analysts attending both events, and there’s lots to talk about. MORE
The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food? MORE
s fastest growing event agencies, eliminating the pressure of planning by providing a seamless white-glove service to help groups and companies across Europe create amazing event experiences. MORE
In this part of the world - San Francisco/Bay Area - attending industry events can be a full-time job for tech analysts. I actually had three events to attend this week out here, but could only - barely - manage two. MORE
The post NY Lux Events appeared first on Octopus Tech. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt. MORE
NYC UX Events is an NYC based event production company that specializes in corporate and social events. The post NY Lux Events appeared first on Octopus Tech. MORE
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in April 2018 (in chronological order) with direct links to each event: Ecommerce Operations Summit April 3 – 5, Columbus, OH. Join us for this highly educational and interactive full-day event. Customer Experience Events Uncategorized MORE
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN. This fully immersive learning event is your unique opportunity to live, feel and observe the world’s most renowned customer experience environment. MORE
In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement MORE
Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us? MORE
Studies show that events and experiences improve how audiences feel about brands. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. MORE
There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys MORE
Ameyo is excited to announce the launch of Conversations’19 with our first event leg starting from Africa. Our Experts will be … Ameyo Launches Conversations’19: The First Global Series Of Events Read More » The post Ameyo Launches Conversations’19: The First Global Series Of Events appeared first on Ameyo. conversations 19 eventContact center technologies and trends are emerging all over Africa and Kenya & Ghana are leading the change. MORE
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in July 2018 (in chronological order) with direct links to each event: Enterprise World 2018: July 10-12, Toronto, ON. CEW 2018 Cape Town is the premier customer experience event available for Customer Experience professionals from around the globe. MORE
There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base MORE
We’re excited to be traveling across the United States once again as we attend and sponsor at some of the most incredible contact center events this year. Check out our list of top contact center events to attend in 2019! MORE
This year’s Customer Knowledge Management Forums are set to be our biggest and best events to date, with expert key note speakers that have experience under some of the biggest names in the industry including: Datacom, Microsoft, AHM, Foxtel, Boeing and Google! MORE
When done right, event sponsorship delivers on its promise. Events let you nurture relationships with existing customers, vendors, and new prospects. The post Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. It will help your brand gain visibility, street cred, and new leads. MORE
With our first 2018 Forum just a little over a month away, it’s time we release the official event details! EVENT DETAILS: SYDNEY 30th AUGUST 2018. The post Event Details: Third Annual livepro Forums appeared first on livepro. MORE
Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send. MORE
Guten Tag! Unymira was excited to visit Salesforce’s Munich office to hear about AppExchange and partner growth in Europe and North America. Salesforce MORE
The post Top Call Center Conferences 2017: 49 Must-Attend Events to Learn the Latest Trends and Technologies for Boosting Call Center Performance appeared first on CallMiner. MORE
Two photographers launched into a big task recently, arranging more than 80 people for a team photo in Manizales, Colombia. Playvox Updates MORE
Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate. MORE
If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016. MORE
After all the hard work, money, and time; you finally packed up your long-awaited event, and it was probably the best moment of your life but was it the same for your audience or attendees? It’s a well-structured, simple, and striking ‘post-event survey.’. What is a Post-Event Survey? MORE
This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel MORE
The trip was definitely worthwhile, and as good as last year’s Vonage analyst event was, this one was even better. Very engaging panel session with channel partners, dramatic setting for showcasing the new logo and exhibitors for the Campus event, CMO Rishi Dave, and more of the Campus space. MORE
Localz believe this is the first event focused on how Uber is impacting service communication. ‘Uberization’ is now listed in the Cambridge dictionary. MORE
The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. . MORE
Your next big event can’t afford to fail. From promoting new products & services to attracting customers at trade shows and conventions, what happens before your seminar is just as important as your presentation during the main event. The post Big Event Planned? Events MORE
The Gartner event is always a highlight for Aspect. ” As additional materials from the event become available, we’ll be sure to post them for you. The post Event Recap: Gartner Symposium | IT Xpo appeared first on Aspect Blogs. MORE
Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand. MORE
Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona! MORE
Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences MORE
Was a long way to go for a one-day event, but the in-person updates were worth it. Another week, another conference. Sure is hectic leading up to Enterprise Connect next week, and I really wanted to get a writeup done now about last week’s RingCentral analyst day. MORE
Events Related Topics GetFeedback
FEBRUARY 6, 2019
Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us?
GetFeedback
APRIL 15, 2019
There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys
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GetFeedback
NOVEMBER 20, 2018
Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.
ProProfs Blog
APRIL 19, 2019
Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate.
Speaker: Hillary Curran, Head of Customer Experience, Guru
So much of today’s customer experience happens online. Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. The digital communication experiences you provide your customers can have a make-or-break impact on their opinions of your product and services, as well as your brand. So, what things must you consider when crafting an ideal digital communication experience? Hillary Curran, Head of Customer Experience at Guru, will share several tools to help you create thoughtful, delightful, and engaging experiences for your customers as you scale.
OctopusTech
AUGUST 2, 2018
NYC UX Events is an NYC based event production company that specializes in corporate and social events. The post NY Lux Events appeared first on Octopus Tech.
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OctopusTech
AUGUST 2, 2018
The post NY Lux Events appeared first on Octopus Tech. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt.
Nextiva
DECEMBER 12, 2018
Studies show that events and experiences improve how audiences feel about brands. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.
GetFeedback
MAY 13, 2019
The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .
PlayVox
FEBRUARY 17, 2020
Two photographers launched into a big task recently, arranging more than 80 people for a team photo in Manizales, Colombia. Playvox Updates
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Join us as we bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. These sessions will show you the strategies top people in the industry are using and recommend.
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Totango
AUGUST 27, 2018
Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona!
Nextiva
DECEMBER 26, 2018
When done right, event sponsorship delivers on its promise. Events let you nurture relationships with existing customers, vendors, and new prospects. The post Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. It will help your brand gain visibility, street cred, and new leads.
Ameyo
JUNE 24, 2019
Ameyo is excited to announce the launch of Conversations’19 with our first event leg starting from Africa. Our Experts will be … Ameyo Launches Conversations’19: The First Global Series Of Events Read More » The post Ameyo Launches Conversations’19: The First Global Series Of Events appeared first on Ameyo. conversations 19 eventContact center technologies and trends are emerging all over Africa and Kenya & Ghana are leading the change.
ProProfs Blog
FEBRUARY 21, 2019
After all the hard work, money, and time; you finally packed up your long-awaited event, and it was probably the best moment of your life but was it the same for your audience or attendees? It’s a well-structured, simple, and striking ‘post-event survey.’. What is a Post-Event Survey?
Speaker: Matt Laurenceau, Head of BMC Communities
Many organizations and community managers aim to provide, among other things, effective customer self service support through their online community. While this is all well and good, without taking a strategic and data-driven approach to these types of programs, success may be limited. This webinar will teach you about the strategies and programs that drive success across your community.
Jon Arnold
FEBRUARY 10, 2020
Last week was quite the blur with back-to-back industry events, and am chairing another one this week. I was in the cohort of analysts attending both events, and there’s lots to talk about.
Bright Pattern
APRIL 18, 2019
We’re excited to be traveling across the United States once again as we attend and sponsor at some of the most incredible contact center events this year. Check out our list of top contact center events to attend in 2019!
TeleDirect
AUGUST 26, 2019
Your next big event can’t afford to fail. From promoting new products & services to attracting customers at trade shows and conventions, what happens before your seminar is just as important as your presentation during the main event. The post Big Event Planned? Events
Aspect
OCTOBER 28, 2019
The Gartner event is always a highlight for Aspect. ” As additional materials from the event become available, we’ll be sure to post them for you. The post Event Recap: Gartner Symposium | IT Xpo appeared first on Aspect Blogs.
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Callminer
FEBRUARY 28, 2017
The post Top Call Center Conferences 2017: 49 Must-Attend Events to Learn the Latest Trends and Technologies for Boosting Call Center Performance appeared first on CallMiner.
Influitive
JANUARY 11, 2019
In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement
Clarabridge
FEBRUARY 5, 2019
Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. but by the events for which those items were purchased. How are these event attributes best leveraged?
Unymira
OCTOBER 23, 2019
Guten Tag! Unymira was excited to visit Salesforce’s Munich office to hear about AppExchange and partner growth in Europe and North America. Salesforce
Influitive
SEPTEMBER 16, 2019
Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences
Jon Arnold
MARCH 14, 2019
Was a long way to go for a one-day event, but the in-person updates were worth it. Another week, another conference. Sure is hectic leading up to Enterprise Connect next week, and I really wanted to get a writeup done now about last week’s RingCentral analyst day.
Jon Arnold
OCTOBER 17, 2019
In this part of the world - San Francisco/Bay Area - attending industry events can be a full-time job for tech analysts. I actually had three events to attend this week out here, but could only - barely - manage two.
ForeSee
MARCH 17, 2016
The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food?
Topdown
MARCH 4, 2016
If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016.
Jon Arnold
OCTOBER 31, 2019
The trip was definitely worthwhile, and as good as last year’s Vonage analyst event was, this one was even better. Very engaging panel session with channel partners, dramatic setting for showcasing the new logo and exhibitors for the Campus event, CMO Rishi Dave, and more of the Campus space.
Livepro
JULY 26, 2017
This year’s Customer Knowledge Management Forums are set to be our biggest and best events to date, with expert key note speakers that have experience under some of the biggest names in the industry including: Datacom, Microsoft, AHM, Foxtel, Boeing and Google!
Taylor Reach Group
APRIL 25, 2018
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN. This fully immersive learning event is your unique opportunity to live, feel and observe the world’s most renowned customer experience environment.
Influitive
AUGUST 14, 2018
There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base
Livepro
JULY 4, 2018
With our first 2018 Forum just a little over a month away, it’s time we release the official event details! EVENT DETAILS: SYDNEY 30th AUGUST 2018. The post Event Details: Third Annual livepro Forums appeared first on livepro.
Talkdesk
JULY 10, 2019
s fastest growing event agencies, eliminating the pressure of planning by providing a seamless white-glove service to help groups and companies across Europe create amazing event experiences.
Taylor Reach Group
JUNE 27, 2018
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in July 2018 (in chronological order) with direct links to each event: Enterprise World 2018: July 10-12, Toronto, ON. CEW 2018 Cape Town is the premier customer experience event available for Customer Experience professionals from around the globe.
COPC
AUGUST 10, 2016
Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand.
COPC
APRIL 14, 2016
This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel
Taylor Reach Group
MARCH 26, 2018
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in April 2018 (in chronological order) with direct links to each event: Ecommerce Operations Summit April 3 – 5, Columbus, OH. Join us for this highly educational and interactive full-day event. Customer Experience Events Uncategorized
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