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Is This The Future Of Events Post Pandemic? (Joe Pine Interview)

Beyond Philosophy

FEBRUARY 20, 2021

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. Businesses responded to this need with hybrid events. MORE

Consulting Consulting Personalization Surveys 195

Opentalk 2020 is now a free virtual event!

Talkdesk

APRIL 2, 2020

That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. The event includes a full day of thought-provoking content and presentations, including keynotes from Talkdesk executives and CX visionaries, as well as on-demand breakouts featuring experts, customers and industry leaders. The event will include breakouts on how to keep business moving forward even in times of uncertainty. The post Opentalk 2020 is now a free virtual event! MORE

Best practices Cloud contact contact center solutions Contact Center 57

Use your community to take events online

inSided

MARCH 18, 2020

As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected. In these difficult times, online engagement is vital to keep people informed and help people stay connected with each other. It can be very comforting to know that while your community stays at a distance, your online community has never been more bustling and eager to interact MORE

Personalization 43

A Few Free CX Events to Put On Your Calendar

Cyara

OCTOBER 22, 2020

customer experience industry CX research digital evolution contact center cx call center cx assurance custserv eventsIt's hard to believe that November is right around the corner already! MORE

Contact Center Call Center Customer Experience 67

NY Lux Events

OctopusTech

AUGUST 2, 2018

The post NY Lux Events appeared first on Octopus Tech. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt. voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Platform. WordPress. Category. UI Design. MORE

48

NY Lux Events

OctopusTech

AUGUST 2, 2018

NYC UX Events is an NYC based event production company that specializes in corporate and social events. The post NY Lux Events appeared first on Octopus Tech. They had a gift for infusing creativity, attention, and resources to detail into the planning thereby ensuring that their clients’ special occasion is both seamless and unique. MORE

48

Use your community to take events online

inSided

MARCH 18, 2020

As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected. In these difficult times, online engagement is vital to keep people informed and help people stay connected with each other. It can be very comforting to know that while your community stays at a distance, your online community has never been more bustling and eager to interact MORE

Personalization 43

Audit Phone Calls with Event Sourcing in.NET

Nexmo

NOVEMBER 10, 2020

Events are everywhere! The software development world has realized the benefits of modeling our business processes and application logic as a log of events. When we speak to subject matter experts, we naturally use events to describe business scenarios. Event Sourcing Basics. MORE

Accountability APIs 81

Top 5 Must-Attend Virtual CX Events for 2020

Playvox

JUNE 24, 2020

But does this mean the end of all CS and CX events? COVID-19 has presented many challenges for the customer service and customer experience industries. Beyond shifting business operations, work environments, and priorities for the rest of the year, it’s no secret the current global pandemic has been the death of almost all in-person gatherings. Not exactly. CX Culture Trends CX MORE

Personalization Customer Service Customer Experience 53

Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)

Influitive

JANUARY 11, 2019

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement MORE

Marketing B2B 66

How AI is Revolutionizing Virtual Events

Humach

AUGUST 6, 2020

One thing any event planner will tell you is that making in-person connections is a powerful thing. It’s why virtual meetings and events were growing in popularity long before the COVID-19 pandemic, and now, well-organized and engaging virtual events are more vital than ever. In this blog post, you’ll learn how AI can help you create successful AI-augmented virtual events. MORE

Personalization 43

Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

FEBRUARY 6, 2019

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys. Whether you’re hosting a conference, a fundraising event, or an annual gala, you care about the impression you leave on your guests. MORE

Feedback Surveys Benchmark Best practices 93

VIDEO: How to Host a Virtual Event in 2020

NobelBiz

AUGUST 21, 2020

2020 is the year of virtual events. The post VIDEO: How to Host a Virtual Event in 2020 appeared first on NobelBiz®. But how do you make sure it’s successful? For starters, you need to spread it out. Read more advice from a member of the National Speakers Association – Roy Atkinson. MORE

60

15 Benefits of Event Sponsorship Most Companies Ignore

Nextiva

DECEMBER 12, 2018

Studies show that events and experiences improve how audiences feel about brands. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. MORE

voip Sales Customer Experience Marketing 105

Event Survey Questions: 7 Questions You Must Ask Your Attendees

GetFeedback

APRIL 15, 2019

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. Building the perfect event requires careful planning and research, and to do this, you need to engage your participants with well-thought-out event survey questions. During the event (Mid-event surveys). Event Surveys MORE

Surveys Transportation Feedback Marketing 75

Ameyo Launches Conversations’19: The First Global Series Of Events

Ameyo

JUNE 24, 2019

Ameyo is excited to announce the launch of Conversations’19 with our first event leg starting from Africa. Our Experts will be … Ameyo Launches Conversations’19: The First Global Series Of Events Read More » The post Ameyo Launches Conversations’19: The First Global Series Of Events appeared first on Ameyo. conversations 19 eventContact center technologies and trends are emerging all over Africa and Kenya & Ghana are leading the change. MORE

Contact Center Technology 54

Oracle Startup Idol Event

Jon Arnold

JULY 22, 2020

I’ve been getting invited to judge awards and events a fair bit lately, and this one happened yesterday. The Oracle AR folks rounded up a group of analysts to judge this mini-event, where 6 startups in their partner ecosystem each gave 3 minute rapid-fire pitches for us to evaluate. MORE

Big data 60

Creating Engaging Content Experiences within a Virtual Event

Influitive

SEPTEMBER 17, 2020

Like many other companies, we had to pivot to a virtual event which brought both opportunities and challenges. The post Creating Engaging Content Experiences within a Virtual Event appeared first on Influitive. Events MORE

56

6 Fresh Ways To Make Your Event Special For Your Advocates

Influitive

AUGUST 14, 2018

There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base MORE

Marketing B2B Customer Experience Management 54

Creating an engaging, personalized experience with your virtual event

Influitive

APRIL 24, 2020

The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events MORE

Personalization 63

Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track

Nextiva

DECEMBER 26, 2018

When done right, event sponsorship delivers on its promise. Events let you nurture relationships with existing customers, vendors, and new prospects. The post Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. It will help your brand gain visibility, street cred, and new leads. MORE

voip Metrics Sales Customer Experience 98

48 Event Survey Questions To Gain Mind-Blowing Insights

ProProfs Chat

APRIL 17, 2020

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. Here’s what the numbers say: 80% of the businesses believe that live events are necessary to get a competitive edge, according to the latest report by Endless events. . But how do you map the success or failure of an event? How can you ensure the success of similar events in the future? Mid Event Questions. MORE

Surveys SaaS Feedback Advertising 56

Is This The Future of Events Post Pandemic?

Beyond Philosophy

FEBRUARY 25, 2021

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events. MORE

Consulting Consulting Personalization Management 195

Next Virtual Event - SCTC's Regional Event for Canada, June 12

Jon Arnold

MAY 29, 2020

Virtual events come in all shapes and sizes, and here’s another example of an annual mini-conference that needs to be re-worked pandemic-style. In-person is what most people prefer, but Plan B has now become Plan A, and it’s better than having no event at all. I’m the only analyst actively involved with the SCTC , and I’ve become a regular for their events, especially the Canadian versions, where our numbers are pretty small. MORE

Consulting Consulting Technology Personalization 46

Escape Zoom: How to Be Intentional When Planning Your Virtual Event

Guru

FEBRUARY 24, 2021

I’d always thought of events more as tactical work instead of strategy, approaching them as something closer to getting Thanksgiving Dinner on the table, piping hot, accounting for all dietary restrictions. MORE

APIs Advertising Accountability Marketing 62

ASCII Toronto MSP Connect Live Event Recap 2020

NUSO

AUGUST 6, 2020

NUSO was thrilled to be a part of ASCII's MSP Connect Live Event for Toronto! Due to the global pandemic, the ASCII Group has shifted their in-person events to a series of engaging online experiences. MORE

Personalization 63

Is a virtual event the way to go?

Tethr

APRIL 7, 2020

Your business spent months crafting the perfect execution, strategy, agenda, marketing materials and social media posts for your large onsite event, and COVID-19 swooped down and said: “Not today, pal. You can postpone the event for a later date that you won’t be able to guarantee. In this case, perhaps announcing the rescheduling of the event until after the pandemic subsides is the best choice. You can decide to offer the event online. MORE

Gamification outsourcing Marketing Technology 66

The Ultimate Guide to Conference and Event Surveys

GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. You can use them before, during, and after events to gather attendee feedback, stay in tune with sponsors, and monitor overall satisfaction. Pre-event survey questions. MORE

Surveys Abandon rate Construction CRM 73

Help: Virtual Event Options for Influitive Customers

Influitive

MARCH 17, 2020

The post Help: Virtual Event Options for Influitive Customers appeared first on Influitive. Events MORE

40

5 Reasons to Attend CXNext 2020, a Virtual Event

Bold360

MARCH 12, 2020

CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. Virtual events are growing in popularity, not only because of the many inconveniences associated with traveling to live events (lost time in transit, large carbon footprints associated with jet fuel and auto emissions, monetary costs and the growing concerns with Covid-19 ) but also because virtual events offer unique benefits and added perks that live events simply can’t match. MORE

Wait times Customer Service Customer Experience 40

The ‘Uberization Event’ – London – 26th September 2019

CSM Magazine

SEPTEMBER 18, 2019

Localz believe this is the first event focused on how Uber is impacting service communication. ‘Uberization’ is now listed in the Cambridge dictionary. And it is used daily all over the world to symbolise the shift towards a consumer focused, digital economy, where the dynamics between consumer and provider is equitable, transparent and fair. This Uberization effect has come to all services; where the customer comes first and real-time messaging is key. MORE

Self service Technology Customer Service 62

Virtual Event Options for Influitive Customers

Influitive

MARCH 17, 2020

The post Virtual Event Options for Influitive Customers appeared first on Influitive. Events MORE

40

How to Reward your Virtual Event Attendees Without Breaking the Bank

Influitive

SEPTEMBER 24, 2020

Think back to the last in-person event you attended. Everyone loves getting swag, gifts and rewards during events. But sadly, with the departure of in-person events and the […]. Events Rewards and Recognition MORE

Banking Personalization 52

Registration Is Open for Xchange 2020: 3 Reason's to Attend This Virtual Event!

Cyara

JULY 28, 2020

Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. You guys! MORE

Best practices Contact Center Call Center Customer Experience 78

Don’t Miss the CRM Event of the Year

Totango

AUGUST 27, 2018

Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona! In today’s world, customers expect tangible value from their relationships with vendors; businesses need to generate profits and growth. MORE

CRM Enterprise Customer centricity Sales 60

How to Plan an Event That Will Get Attendees Talking

Influitive

SEPTEMBER 16, 2019

Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences MORE

Best practices Personalization Marketing 40

Creating an engaging, personalized experience with your virtual event

Influitive

APRIL 24, 2020

The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events MORE

Personalization 48
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Is This The Future of Events Post Pandemic?

Beyond Philosophy

FEBRUARY 25, 2021

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events.

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Is This The Future Of Events Post Pandemic? (Joe Pine Interview)

Beyond Philosophy

FEBRUARY 20, 2021

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. Businesses responded to this need with hybrid events.

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Audit Phone Calls with Event Sourcing in.NET

Nexmo

NOVEMBER 10, 2020

Events are everywhere! The software development world has realized the benefits of modeling our business processes and application logic as a log of events. When we speak to subject matter experts, we naturally use events to describe business scenarios. Event Sourcing Basics.

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The Insider Secret to Designing Virtual Agents that Surpass Your Competition

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A Few Free CX Events to Put On Your Calendar

Cyara

OCTOBER 22, 2020

customer experience industry CX research digital evolution contact center cx call center cx assurance custserv eventsIt's hard to believe that November is right around the corner already!

Contact Center 67
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Contact Center Call Center Customer Experience 67

Cold Calling Tips and Tricks

Advertiser: ZoomInfo

In recent years, cold calling has become synonymous with rejection and failure. But the numbers aren't that clear; while less than 2% of today’s cold calls actually result in meetings, 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. What’s the verdict?

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Creating an engaging, personalized experience with your virtual event

Influitive

APRIL 24, 2020

The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events

Personalization 63
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Oracle Startup Idol Event

Jon Arnold

JULY 22, 2020

I’ve been getting invited to judge awards and events a fair bit lately, and this one happened yesterday. The Oracle AR folks rounded up a group of analysts to judge this mini-event, where 6 startups in their partner ecosystem each gave 3 minute rapid-fire pitches for us to evaluate.

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InformaTech

InformaTech

Creating Engaging Content Experiences within a Virtual Event

Influitive

SEPTEMBER 17, 2020

Like many other companies, we had to pivot to a virtual event which brought both opportunities and challenges. The post Creating Engaging Content Experiences within a Virtual Event appeared first on Influitive. Events

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Escape Zoom: How to Be Intentional When Planning Your Virtual Event

Guru

FEBRUARY 24, 2021

I’d always thought of events more as tactical work instead of strategy, approaching them as something closer to getting Thanksgiving Dinner on the table, piping hot, accounting for all dietary restrictions.

APIs 62
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Registration Is Open for Xchange 2020: 3 Reason's to Attend This Virtual Event!

Cyara

JULY 28, 2020

Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. You guys!

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Virtual Event Options for Influitive Customers

Influitive

MARCH 17, 2020

The post Virtual Event Options for Influitive Customers appeared first on Influitive. Events

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Crafting Digital Communication Experiences Your Customers Will Love

Speaker: Hillary Curran, Head of Customer Experience, Guru

So much of today’s customer experience happens online. Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. The digital communication experiences you provide your customers can have a make-or-break impact on their opinions of your product and services, as well as your brand. So, what things must you consider when crafting an ideal digital communication experience? Hillary Curran, Head of Customer Experience at Guru, will share several tools to help you create thoughtful, delightful, and engaging experiences for your customers as you scale.

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InformaTech

InformaTech

Oracle Startup Idol Event

Jon Arnold

JULY 22, 2020

I’ve been getting invited to judge awards and events a fair bit lately, and this one happened yesterday. The Oracle AR folks rounded up a group of analysts to judge this mini-event, where 6 startups in their partner ecosystem each gave 3 minute rapid-fire pitches for us to evaluate.

Big data 60
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Big data 60

Help: Virtual Event Options for Influitive Customers

Influitive

MARCH 17, 2020

The post Help: Virtual Event Options for Influitive Customers appeared first on Influitive. Events

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Creating an engaging, personalized experience with your virtual event

Influitive

APRIL 24, 2020

The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events

Personalization 48
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Personalization 48

ASCII Toronto MSP Connect Live Event Recap 2020

NUSO

AUGUST 6, 2020

NUSO was thrilled to be a part of ASCII's MSP Connect Live Event for Toronto! Due to the global pandemic, the ASCII Group has shifted their in-person events to a series of engaging online experiences.

Personalization 63
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Personalization 63

15 Benefits of Event Sponsorship Most Companies Ignore

Nextiva

DECEMBER 12, 2018

Studies show that events and experiences improve how audiences feel about brands. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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Contact Center Virtual Summit: July 7 - 27, 2019

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Join us as we bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. These sessions will show you the strategies top people in the industry are using and recommend.

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Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)

Influitive

JANUARY 11, 2019

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement

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Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

FEBRUARY 6, 2019

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys. Whether you’re hosting a conference, a fundraising event, or an annual gala, you care about the impression you leave on your guests.

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NY Lux Events

OctopusTech

AUGUST 2, 2018

NYC UX Events is an NYC based event production company that specializes in corporate and social events. The post NY Lux Events appeared first on Octopus Tech. They had a gift for infusing creativity, attention, and resources to detail into the planning thereby ensuring that their clients’ special occasion is both seamless and unique.

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Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track

Nextiva

DECEMBER 26, 2018

When done right, event sponsorship delivers on its promise. Events let you nurture relationships with existing customers, vendors, and new prospects. The post Measuring Event Sponsorship ROI: Objectives, Goals, Metrics to Track appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. It will help your brand gain visibility, street cred, and new leads.

voip 98
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voip Metrics Sales Customer Experience 98

The Top 3 Ways to Forecast for Your Contact Center

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forecast events that are completely unpredictable, like an unexpected corporate website outage that. unpredictable and unavoidable event such as this. calabrio.com 1 Forecast accuracy is one of the most important. metrics by which workforce management (WFM). professionals are judged—some go so far as to say. it’s the foundation of contact center scheduling. But it’s not always easy. In fact, forecasting can. be one of the most challenging ways to optimize. staffing.

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How to Reward your Virtual Event Attendees Without Breaking the Bank

Influitive

SEPTEMBER 24, 2020

Think back to the last in-person event you attended. Everyone loves getting swag, gifts and rewards during events. But sadly, with the departure of in-person events and the […]. Events Rewards and Recognition

Banking 52
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Banking Personalization 52

How AI is Revolutionizing Virtual Events

Humach

AUGUST 6, 2020

One thing any event planner will tell you is that making in-person connections is a powerful thing. It’s why virtual meetings and events were growing in popularity long before the COVID-19 pandemic, and now, well-organized and engaging virtual events are more vital than ever. In this blog post, you’ll learn how AI can help you create successful AI-augmented virtual events.

Personalization 43
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Personalization 43

NY Lux Events

OctopusTech

AUGUST 2, 2018

The post NY Lux Events appeared first on Octopus Tech. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt. voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Platform. WordPress. Category. UI Design.

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6 Fresh Ways To Make Your Event Special For Your Advocates

Influitive

AUGUST 14, 2018

There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base

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VIDEO: How to Host a Virtual Event in 2020

NobelBiz

AUGUST 21, 2020

2020 is the year of virtual events. The post VIDEO: How to Host a Virtual Event in 2020 appeared first on NobelBiz®. But how do you make sure it’s successful? For starters, you need to spread it out. Read more advice from a member of the National Speakers Association – Roy Atkinson.

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How to Plan an Event That Will Get Attendees Talking

Influitive

SEPTEMBER 16, 2019

Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences

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The ‘Uberization Event’ – London – 26th September 2019

CSM Magazine

SEPTEMBER 18, 2019

Localz believe this is the first event focused on how Uber is impacting service communication. ‘Uberization’ is now listed in the Cambridge dictionary. And it is used daily all over the world to symbolise the shift towards a consumer focused, digital economy, where the dynamics between consumer and provider is equitable, transparent and fair. This Uberization effect has come to all services; where the customer comes first and real-time messaging is key.

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Next Virtual Event - SCTC's Regional Event for Canada, June 12

Jon Arnold

MAY 29, 2020

Virtual events come in all shapes and sizes, and here’s another example of an annual mini-conference that needs to be re-worked pandemic-style. In-person is what most people prefer, but Plan B has now become Plan A, and it’s better than having no event at all. I’m the only analyst actively involved with the SCTC , and I’ve become a regular for their events, especially the Canadian versions, where our numbers are pretty small.

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Is a virtual event the way to go?

Tethr

APRIL 7, 2020

Your business spent months crafting the perfect execution, strategy, agenda, marketing materials and social media posts for your large onsite event, and COVID-19 swooped down and said: “Not today, pal. You can postpone the event for a later date that you won’t be able to guarantee. In this case, perhaps announcing the rescheduling of the event until after the pandemic subsides is the best choice. You can decide to offer the event online.

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Ameyo Launches Conversations’19: The First Global Series Of Events

Ameyo

JUNE 24, 2019

Ameyo is excited to announce the launch of Conversations’19 with our first event leg starting from Africa. Our Experts will be … Ameyo Launches Conversations’19: The First Global Series Of Events Read More » The post Ameyo Launches Conversations’19: The First Global Series Of Events appeared first on Ameyo. conversations 19 eventContact center technologies and trends are emerging all over Africa and Kenya & Ghana are leading the change.

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Contact Center Technology 54

48 Event Survey Questions To Gain Mind-Blowing Insights

ProProfs Chat

APRIL 17, 2020

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. Here’s what the numbers say: 80% of the businesses believe that live events are necessary to get a competitive edge, according to the latest report by Endless events. . But how do you map the success or failure of an event? How can you ensure the success of similar events in the future? Mid Event Questions.

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Event Survey Questions: 7 Questions You Must Ask Your Attendees

GetFeedback

APRIL 15, 2019

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. Building the perfect event requires careful planning and research, and to do this, you need to engage your participants with well-thought-out event survey questions. During the event (Mid-event surveys). Event Surveys

Surveys 75
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Surveys Transportation Feedback Marketing 75

The Ultimate Guide to Conference and Event Surveys

GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. You can use them before, during, and after events to gather attendee feedback, stay in tune with sponsors, and monitor overall satisfaction. Pre-event survey questions.

Surveys 73
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Surveys Abandon rate Construction CRM 73

Don’t Miss the CRM Event of the Year

Totango

AUGUST 27, 2018

Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona! In today’s world, customers expect tangible value from their relationships with vendors; businesses need to generate profits and growth.

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Use your community to take events online

inSided

MARCH 18, 2020

As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected. In these difficult times, online engagement is vital to keep people informed and help people stay connected with each other. It can be very comforting to know that while your community stays at a distance, your online community has never been more bustling and eager to interact

Personalization 43
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Personalization 43

Use your community to take events online

inSided

MARCH 18, 2020

As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected. In these difficult times, online engagement is vital to keep people informed and help people stay connected with each other. It can be very comforting to know that while your community stays at a distance, your online community has never been more bustling and eager to interact

Personalization 43
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Personalization 43

Top 5 Must-Attend Virtual CX Events for 2020

Playvox

JUNE 24, 2020

But does this mean the end of all CS and CX events? COVID-19 has presented many challenges for the customer service and customer experience industries. Beyond shifting business operations, work environments, and priorities for the rest of the year, it’s no secret the current global pandemic has been the death of almost all in-person gatherings. Not exactly. CX Culture Trends CX

Personalization 53
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Personalization Customer Service Customer Experience 53

5 Reasons to Attend CXNext 2020, a Virtual Event

Bold360

MARCH 12, 2020

CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. Virtual events are growing in popularity, not only because of the many inconveniences associated with traveling to live events (lost time in transit, large carbon footprints associated with jet fuel and auto emissions, monetary costs and the growing concerns with Covid-19 ) but also because virtual events offer unique benefits and added perks that live events simply can’t match.

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Wait times Customer Service Customer Experience 40

Opentalk 2020 is now a free virtual event!

Talkdesk

APRIL 2, 2020

That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. The event includes a full day of thought-provoking content and presentations, including keynotes from Talkdesk executives and CX visionaries, as well as on-demand breakouts featuring experts, customers and industry leaders. The event will include breakouts on how to keep business moving forward even in times of uncertainty. The post Opentalk 2020 is now a free virtual event!

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