Jon Arnold

SEPTEMBER 11, 2023

Haven’t been able to post til now, and wanted to share a bit from last Thursday’s CCTC networking event here in Toronto. Telecom events are very rare in Canada, and given the community involved, it was great to attend and support this one. Finally, I was both a presenter and a moderator during the event.

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CSM Magazine

JUNE 27, 2023

Businesses and groups may now use events to interact with their target audience, build brand recognition, and leave a lasting impression. By utilising the expertise of event management services , businesses can make sure that their essence is seamlessly woven into every aspect of the day, from the first invitation to the follow-up.

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Nexmo

NOVEMBER 10, 2020

Events are everywhere! The software development world has realized the benefits of modeling our business processes and application logic as a log of events. When we speak to subject matter experts, we naturally use events to describe business scenarios. Event Sourcing Basics. Developer: “Ok. A local Postgres.

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Joe Rawlinson

OCTOBER 20, 2022

And a dedicated event management integrated ticketing system helps you keep the event in sync throughout the process as a central hub that can control various aspects of the event and provide directions and everything needed in one place. . All of which should be essential aspects of your event marketing strategy.

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Jon Arnold

OCTOBER 10, 2022

Before the moment passes entirely - this is my first chance to share some photos here from last week’s CCTC networking event in Toronto. Canadian telecom and tech consultants rarely have events where all can gather, so this was a welcome development, led by long-time consultant Cheryl Helm.

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CSM Magazine

SEPTEMBER 11, 2023

So, if you’re a planning, insight, or transformation specialist, then Sabio’s WFM Community Day, held at our London HQ, was a must-attend event. It’s no secret that workforce management (WFM) is at the core of effective business operations. And at our WFM Community Day we talked about both,” Paul McCluskey concluded.

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ProProfs Blog

APRIL 17, 2020

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. Here’s what the numbers say: 80% of the businesses believe that live events are necessary to get a competitive edge, according to the latest report by Endless events. .

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VirtualPBX

JULY 21, 2023

With the summer season in full swing, businesses find themselves presented with a remarkable opportunity to connect with customers at outdoor events. How to Use QR Codes This Summer QR on Sandwich Signs: Sandwich signs are a common sight at outdoor events. QR on Business Cards: Networking opportunities are abundant at outdoor events.

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Concentrix

APRIL 10, 2023

Join Concentrix in Chicago for a networking event on June 8.

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LiveVox

MARCH 30, 2023

During our annual sales kick off event last month, we took time for a corporate social responsibility experience to give back to an organization close to our hearts by preparing 30 high-end remote-control cars and 30 customized capes to support children at The Ronald McDonald House Charities of San Antonio.

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Sales 82

Bill Quiseng

MAY 24, 2023

If you want to drive customer loyalty, you cannot see customer service training as attending only one finite event, but rather you must see this as a participant in a continuous process. # # # Just a little over a year ago, I authored a blog post that implied that customer service training is good, not better, just average.

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Jon Arnold

JANUARY 6, 2022

This will be my first industry event for 2022, and not surprisingly, it will be virtual. UK-based UC Today has ramped up their virtual events business, with this being the first of several in their 2022 lineup. I’ll update this post once the event schedule firms up.

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TeleDirect

JULY 25, 2022

Corporate and industry events are some of the best marketing tools out there. If you’re wondering how to get people to RSVP for an event—and actually turn up—you’ve come to the right place. If you’re wondering how to get people to RSVP for an event—and actually turn up—you’ve come to the right place. Personalize Your Event.

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TeleDirect

JULY 25, 2022

Corporate and industry events are some of the best marketing tools out there. If you’re wondering how to get people to RSVP for an event—and actually turn up—you’ve come to the right place. If you’re wondering how to get people to RSVP for an event—and actually turn up—you’ve come to the right place. Personalize Your Event.

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Contact Center Call Center Scripts Personalization 62

Influitive

SEPTEMBER 17, 2020

Like many other companies, we had to pivot to a virtual event which brought both opportunities and challenges. The post Creating Engaging Content Experiences within a Virtual Event appeared first on Influitive. In […].

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GetFeedback

FEBRUARY 6, 2019

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys.

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AWS Machine Learning

SEPTEMBER 6, 2022

Using software to detect a sound is called audio event detection , and it has a number of applications. In a healthcare environment, you can use audio event detection to passively listen for sounds from a patient that indicate an acute health problem. Using audio data with machine learning. About the authors.

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Jon Arnold

APRIL 19, 2023

If you don’t know, UK-based UC Expo is launching its first US event this September, and I’ll be speaking there. To help build awareness and interest, they’ve produced a webinar series, UCX USA Talks, and I was one of their guests recently.

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NobelBiz

OCTOBER 25, 2022

Event-driven journey orchestration is a concept that CGI has been talking about for a while and it means being more granular and focused on a customer situation or event, rather than trying to create an entire optimized journey through your website.

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Tethr

APRIL 7, 2020

Your business spent months crafting the perfect execution, strategy, agenda, marketing materials and social media posts for your large onsite event, and COVID-19 swooped down and said: “Not today, pal. You can postpone the event for a later date that you won’t be able to guarantee. You can decide to offer the event online.

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CustomerSuccessBox

AUGUST 25, 2022

Attending Customer Success events in 2022 ensures your SaaS business is at par with the current industry trends. It is advisable to follow industry events to understand the altered and advanced customer expectations. Some of the most significant CS events have been held in the year 2022 so far. Did you miss them?

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NUSO

AUGUST 6, 2020

NUSO was thrilled to be a part of ASCII's MSP Connect Live Event for Toronto! Due to the global pandemic, the ASCII Group has shifted their in-person events to a series of engaging online experiences. Their virtual event series, MSP Connect Live , will continue in place of the physical events.

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Personalization 97

Jon Arnold

MAY 29, 2020

Virtual events come in all shapes and sizes, and here’s another example of an annual mini-conference that needs to be re-worked pandemic-style. In-person is what most people prefer, but Plan B has now become Plan A, and it’s better than having no event at all. Hope to “see” you there.

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Consulting Consulting Technology Personalization 65

Jon Arnold

JUNE 10, 2021

Am back for Year 3 as Chair of this event, which runs under the much larger ITExpo banner, which is TMCnet’s flagship event. This is the first in-person event I’ve been involved with during the pandemic, and it’s difficult to say what the turnout will be.

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Personalization 90

Jon Arnold

APRIL 19, 2022

As per my quick take blog post and photos last week, I said there would be more to come about the Channel Partners event, and that’s running now on No Jitter. Not many analysts attend this show, so you might find my take a bit different, and hopefully, that’s a good thing. As always, comments and sharing are welcome.

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Contact Center 73

CSM Magazine

MAY 19, 2023

As such, it’s an ideal place to organise after-work events. Here are some exciting ideas for after-work social events in the Big Apple. The city that never sleeps, New York City, is a bustling metropolis known for its abundant entertainment and socialising opportunities.

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ProProfs Blog

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate. But like every coin has two sides, so does hosting an event.

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CustomerSuccessBox

JUNE 8, 2022

This has translated into huge demand for customer success events around the globe. Professionals connect, network, learn and share the best practices during these customer success events. At CustomerSuccessBox , we’ve curated some Customer Success Events, upcoming in June and July 2022, that you cannot afford to miss!

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Anexa BPO

JULY 7, 2022

Until the pandemic, the event industry has long been seen as providing opportunities to re-invigorate economic growth and optimize local assets. Large-scale events have played a role in leveraging long-term regional infrastructure investments, boosting tourism and trade, creating jobs, and promoting development.

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NobelBiz

AUGUST 21, 2020

2020 is the year of virtual events. The post VIDEO: How to Host a Virtual Event in 2020 appeared first on NobelBiz®. But how do you make sure it’s successful? For starters, you need to spread it out. Read more advice from a member of the National Speakers Association – Roy Atkinson. He’s here to tell us how to make it go great!

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Callminer

FEBRUARY 28, 2017

The post Top Call Center Conferences 2017: 49 Must-Attend Events to Learn the Latest Trends and Technologies for Boosting Call Center Performance appeared first on CallMiner.

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Nextiva

DECEMBER 12, 2018

Studies show that events and experiences improve how audiences feel about brands. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. They also give you a strong push when it comes to driving sales.

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