JustCall

OCTOBER 22, 2020

The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. At the same time, it ensures that it only connects to the answered calls. All unanswered and abandoned calls are filtered out. In fact, statistics show that the auto dialer can increase agents’ calling capacity by 7.5

Real estate 76

Real estate CRM Banking Outbound sales 76

JustCall

APRIL 5, 2022

HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. Call Recordings. Features like call recording or voicemail can end up being a HIPAA violation if they are not adequately encrypted. Are your employees following HIPAA-compliant calling and texting practices?

voip 52

voip Interactive Voice Response Healthcare Transportation 52

Hodusoft

JUNE 7, 2024

Call Center Management: Challenges, Strategies, Tips, and Best Practices In today’s time, setting up a call or contact center is extremely easy. At HoduSoft , we strongly believe that call centers and contact centers should do whatever it takes to manage their daily operations as efficiently and effectively as possible.

Best practices 52

Best practices Call Center Omni-channel support Management 52

aircall

OCTOBER 11, 2022

When it comes to customer-facing team productivity and performance , only a great quarter filled with met targets eases the pressure long enough for a few team high-fives. How can we call these productivity hacks “proven”? How to Improve Team Productivity and Performance: Balancing Skills With Automation . Why “tougher”?

Customer centricity 118

Customer centricity CRM Sales Analytics 118

NobelBiz

MAY 25, 2023

Are you looking to optimize your call center’s efficiency and streamline your business’s data management process? If so, it’s crucial to find the right call center software vendor that integrates with a customer data platform (CDP). But with so many options available, how do you choose the right one?

call center software 98

call center software Call Center APIs Contact Center 98

JustCall

JANUARY 31, 2023

Powered by AI, Dialpad doubles up as a unified communications platform that offers text messaging, VoIP calling, and video conferencing tools. Top 8 Alternatives to Dialpad – Choose the Best Call Center Software for Your Business JustCall OpenPhone Grasshopper Zoom Meetings RingCentral MVP Nextiva Google Voice Microsoft Teams 1.

voip 52

voip Enterprise Interactive Voice Response CRM 52

JustCall

JUNE 26, 2023

Regardless of the lead source, the first step is to ensure that every lead is captured in a CRM (Customer Relationship Management) system to store their information for future follow-up. There are several CRM platforms available in the real estate industry, such as FollowUpBoss, which offers comprehensive lead management features.

Real estate 52

Real estate Chatbots CRM Metrics 52