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What Is Consultative Selling & How Do Sales Professionals Master It?

aircall

Consultative selling, also known as needs-based selling, is a sales tactic in which the seller acts primarily as an advisor, focused on helping a prospect solve one or more critical business issues. This will help sellers learn workarounds when necessary and empathize with potential clients during demos and prospecting calls.

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BPO Best Practices and Blockchain: A Deep Dive Interview with Expert BPO Consultant, Steve Weston

Vistio

I’ve been in the contact center consulting space for almost my entire career, which is now, I hate to say it, about 30 years. I started actually by starting up a couple of consulting practices for two major BPOs, which would be Sitel and Convergys. First of all, thanks for having me. Really looking forward to this.

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5 Things You Can’t Forget about CX During the Vacation Season

Beyond Philosophy

As Customer Experience Consultants, we hear our clients worry about how much their Customer Experience program improvements will cost. In the example video above, his delivery is not about the “what’”, which in this case is communicating a routine safety demo. Great Customer Experience moments don’t always require a huge investment.

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Hiring: Inside Sales Associates (Remote Job)

JustCall

There is a strong inbound interest for our product so prospective customers schedule a demo with us & 60-70% demos convert into successful conversion. – Give product demos and training to new customers. – Manage our inbound leads & follow up with those who haven’t joined or scheduled a demo.

Sales 98
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CSM from the Trenches: Mentors – Gregg Frohman, Director of Consulting, ClientSuccess

ClientSuccess

From : Gregg Frohman , Director of Consulting. Learn more about how ClientSuccess can help your company develop a strong customer success methodology and strategy with easy-to-use customer success software by requesting a 30-minute demo. Let’s get started with this week’s post! Company : ClientSuccess. Location : Lehi, Utah.

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How to Cut Call Center Agent Onboarding In Half

Uniphore

Kumaran Shanmuhan CX & Automation Consulting Leader Jacada. Live Demo Featuring 10 Ways to Simplify Agent Onboarding With AI & RPA. He also enjoys delivering on-site customer experience training and consulting for Fortune 500 organizations. Kumaran is responsible for solutions consulting at Jacada. Register Now.

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A New Strategic Approach For Field Service Leaders in 2023: Visual Engagement Technology

TechSee

To see how TechSee’s technology can benefit your field service operations, book a demo with one of our Sales consultants. Over the last year alone, enterprise leaders have saved hundreds of millions of dollars using our visual engagement technology to supercharge their service organizations.