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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

MAY 11, 2023

Beat Competition Based on a study conducted by Forrester Consulting, 89% of marketers have stated how using AI conversation intelligence software is crucial to staying competitive in their business industry. Using their business’s conversation intelligence platform, the company experienced a 10% increase in inbound sales calls as well.

Real estate

Real estate Chatbots APIs Analytics

What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

JANUARY 21, 2019

Inside Sales reps rely on CRM – customer relationship management tool that helps them better operate on their efforts. While Outside Sales reps also use the software to, e.g. keep the information about the leads in one place, they don’t rely on it so heavily. Inside Sales reps do most of their work using a CRM.

Telemarketing

Telemarketing Sales Scripts CRM

Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

What Is Inside Sales And How Does It Differ From Telemarketing?

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