Guest Blog: How to Personalize Your Chatbots for Customer Journey Tracking & Provide a Better Experience
NOVEMBER 2, 2018
This week we feature an article by Catalin Corzini who shares information about how chatbots can provide a better experience and how to customize the customer journey when using chatbots. – Shep Hyken. The Rise of Chatbots. Uses of Chatbots. People love personalization.