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Case Study: Data Annotation

24-7 InTouch

Download our in-depth case study to uncover our remarkable results, including: Productivity rate of 70 listings per hour for Digital Annotation Productivity rate of 400 judgments per hour for Data Labeling 100% Quality Assurance Accuracy The post Case Study: Data Annotation appeared first on IntouchCX.

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5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

Beyond Philosophy

– A case study appeared first on CX Consulting. Click here to learn more about Beyond Philosophy’s Suite of Services. The post 5 rules for a highly successful customer experience implementation with amazing ROI!

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Case Study: Data Annotation

24-7 InTouch

Here are just some of the results we delivered: 100% QA accuracy in data annotation and labeling Improved listing productivity for digital annotation The post Case Study: Data Annotation appeared first on IntouchCX.

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Making Businesses Better: Introducing New VirtualPBX Case Studies

VirtualPBX

In this blog, we are excited to present three compelling case studies that vividly illustrate how VirtualPBX has significantly elevated the performance of these businesses, making them more efficient and customer-centric. Enhancing Connectivity for a Flooring Manufacturer Company: Great Wall & Floors Inc.

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas

Through actual case studies, Steve will analyze companies that have harnessed the potential of AI-driven conversations to transcend CX boundaries. By enhancing efficiency and personalization while elevating customer satisfaction and loyalty, conversational AI serves as a powerful catalyst propelling a CX revolution like never before!

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Case Study: Revolutionizing Multilingual Support: A Case Study on Mosaic Languages and IntouchCX

24-7 InTouch

The post Case Study: Revolutionizing Multilingual Support: A Case Study on Mosaic Languages and IntouchCX appeared first on IntouchCX. Join us in exploring the impactful journey that redefined customer support and marked a significant milestone in the brand’s digital transformation.

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Championing the Championship: Outsourced Customer Care for a National Sports Association [A Case Study]

BlueOcean

Learn how we delivered game-changing customer care—grab your copy of the case study today. The post Championing the Championship: Outsourced Customer Care for a National Sports Association [A Case Study] appeared first on Blue Ocean. Just fill out the form below.

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[Case Study]: Multilingual Support Fuels Gaming Company’s Global Expansion

When support needs peaked for video game developer Wooga, they brought in multilingual player support from ModSquad. Learn how this customized solution helped them save money, grow their player base, and free up more time to create compelling, engaging games.

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How to Fearlessly Empower Your Contact Center Agents

Speaker: Jeff Toister, Employee Training Expert, Bestselling Author, Speaker

Gain practical tips from case studies featuring leading companies. And executives worry about the cost of investing in new tools and resources. By the end of this webinar, you will know: Clear and actionable steps to immediately improve agent empowerment. Learn the tools to allow agents to deliver remarkable experiences.

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Turning Your Contact Center into a Profit Center by Leveraging Chat

Speaker: Tony Medrano, CEO of RapportBoost.ai

and Heidi Rote, Director, North America Sales Center of Jenny Craig, as they present real case studies of how live chat drives engagement, order size, conversions, and allows agents to build relationships with customers. Join Tony Medrano, CEO of RapportBoost.ai

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Get More Responses With Automated Voice Surveys

You'll learn about: Post-call surveys Outbound surveys Customer pulse surveys Qualtrics integration Voice survey ROI 6 CX case studies using automated voice surveys CX professionals need a current and accurate Voice of the Customer to provide the necessary insights to fuel their strategies and establish consistent ROI.

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How Self-Service Can Drive Down Costs and Improve CX

Get case studies of self-service platforms across industries. You can both boost your customer experience while spending less. This eBook details it all! Learn how offering self-service improves the customer experience. Learn about different self-serve channels and how to implement them.

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Top Priorities in Customer-Centric Contact Centers

Speaker: Tony Medrano, CEO of RapportBoost.ai

Join Tony Medrano, CEO of RapportBoost.ai, Nate Brown, Co-Founder of CX Accelerator, and Kaye Chapman, Learning and Development Manager at Comm100, as they present real case studies of how companies are adapting to industry trends to meet the needs of customers and agents.

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Ramping-up Your Digital CX Strategy: Adaptation of Omni Channel and Conversational Support

Speaker: Michael McMillan - Customer Experience Expert, TEDx Speaker, and Author

Learning objectives: Review and pinpoint challenges in your CX strategy Learn how SaaS products are changing CX and UX Recognize and personalize your customers' needs and preferences Setting your DCX goals Best practices for implementing a customer-centric digital strategy and ensuring seamless interactions across channels The role of conversational (..)

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How to Efficiently Transform Your Customer Service Through AI

Speaker: Rana Gujral, CEO at Behavioral Signals

Insights from a real-world case study, involving a European Financial Institution, and how behavioral AI managed to increase revenues by 20% while lowering call center costs by 7.6%. How Behavioral AI can have an impact on the quality of customer conversations with a measurable increase of 20% in actual outcomes.