Case Study Related Topics 
Beyond Philosophy
SEPTEMBER 3, 2022
– A case study appeared first on CX Consulting. Click here to learn more about Beyond Philosophy’s Suite of Services. The post 5 rules for a highly successful customer experience implementation with amazing ROI!
24-7 InTouch
JANUARY 16, 2024
Download our in-depth case study to uncover our remarkable results, including: Productivity rate of 70 listings per hour for Digital Annotation Productivity rate of 400 judgments per hour for Data Labeling 100% Quality Assurance Accuracy The post Case Study: Data Annotation appeared first on IntouchCX.
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24-7 InTouch
JUNE 20, 2024
Download the case study to see the full impact of our training program and uncover insights that can drive your business forward. The post Case Study: A Strategic Approach to Driving Revenue Through Upselling appeared first on IntouchCX.
BlueOcean
JULY 13, 2023
Learn how we delivered game-changing customer care—grab your copy of the case study today. The post Championing the Championship: Outsourced Customer Care for a National Sports Association [A Case Study] appeared first on Blue Ocean. Just fill out the form below.
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When support needs peaked for video game developer Wooga, they brought in multilingual player support from ModSquad. Learn how this customized solution helped them save money, grow their player base, and free up more time to create compelling, engaging games.
24-7 InTouch
DECEMBER 12, 2023
Here are just some of the results we delivered: 100% QA accuracy in data annotation and labeling Improved listing productivity for digital annotation The post Case Study: Data Annotation appeared first on IntouchCX.
Beyond Philosophy
SEPTEMBER 8, 2022
– A case study appeared first on CX Consulting. We explore the many reasons why customers do what they do—and what you should do about it. Subscribe today right here. The post 5 rules for a highly successful customer experience implementation with amazing ROI!
Speaker: Jeff Toister, Employee Training Expert, Bestselling Author, Speaker
Gain practical tips from case studies featuring leading companies. And executives worry about the cost of investing in new tools and resources. By the end of this webinar, you will know: Clear and actionable steps to immediately improve agent empowerment. Learn the tools to allow agents to deliver remarkable experiences.
Speaker: Tony Medrano, CEO of RapportBoost.ai
and Heidi Rote, Director, North America Sales Center of Jenny Craig, as they present real case studies of how live chat drives engagement, order size, conversions, and allows agents to build relationships with customers. Join Tony Medrano, CEO of RapportBoost.ai
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You'll learn about: Post-call surveys Outbound surveys Customer pulse surveys Qualtrics integration Voice survey ROI 6 CX case studies using automated voice surveys CX professionals need a current and accurate Voice of the Customer to provide the necessary insights to fuel their strategies and establish consistent ROI.
Advertiser: Vanilla Forums
Get case studies of self-service platforms across industries. You can both boost your customer experience while spending less. This eBook details it all! Learn how offering self-service improves the customer experience. Learn about different self-serve channels and how to implement them.
Speaker: Tony Medrano, CEO of RapportBoost.ai
Join Tony Medrano, CEO of RapportBoost.ai, Nate Brown, Co-Founder of CX Accelerator, and Kaye Chapman, Learning and Development Manager at Comm100, as they present real case studies of how companies are adapting to industry trends to meet the needs of customers and agents.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
Through actual case studies, Steve will analyze companies that have harnessed the potential of AI-driven conversations to transcend CX boundaries. By enhancing efficiency and personalization while elevating customer satisfaction and loyalty, conversational AI serves as a powerful catalyst propelling a CX revolution like never before!
Speaker: Michael McMillan - Customer Experience Expert, TEDx Speaker, and Author
Learning objectives: Review and pinpoint challenges in your CX strategy Learn how SaaS products are changing CX and UX Recognize and personalize your customers' needs and preferences Setting your DCX goals Best practices for implementing a customer-centric digital strategy and ensuring seamless interactions across channels The role of conversational (..)
Speaker: Rana Gujral, CEO at Behavioral Signals
Insights from a real-world case study, involving a European Financial Institution, and how behavioral AI managed to increase revenues by 20% while lowering call center costs by 7.6%. How Behavioral AI can have an impact on the quality of customer conversations with a measurable increase of 20% in actual outcomes.
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