pricing 
TeleDirect
MAY 6, 2024
Outsource your call center needs to TeleDirect. Our contact center services eliminate phone-related stress, save you time, and provide the relief your business needs. Request pricing now. Professional call center services & contact center services When business comes calling, who’s there on the other end of the line?
Callminer
AUGUST 1, 2017
Most call centers struggle with efficiency at one time or another. And because efficiency is directly tied to minimizing overhead costs in the call center, it’s a prominent challenge. Find out what you can do today to boost efficiency and improve call center performance by reading our pros’ responses below.
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Beyond Philosophy
MARCH 31, 2022
Inflation is everywhere, from the gas pump to groceries to cars and real estate. It is frustrating as a brand trying to control an image with customers while feeling pressure to raise prices and cut costs. Stephanie wrote to us to ask about what to do about a price increase regarding their Customer Experience.
Outsource Consultants
JANUARY 24, 2022
Let’s take a look at how the potential threats we covered in 2019 have played out, and how the Philippine call center industry has faced the additional difficulties initiated by the pandemic. 2022 Update: Of all the industries to potentially disrupt the contact center industry in the Philippines, one has stood out: Online gambling.
Outsource Consultants
FEBRUARY 7, 2020
Part 1: Determining Goals, Defining Value, and the Mechanics Part 2: The Long Explanation of Pricing in Call Center / BPO M&A Part 3: The Exit Strategy. There are many types of buyers today, but we see these four as important players in the market today: Strategic Buyer: Another call center / BPO.
EPIC Connections
MAY 10, 2018
Today’s global economy offers a world of call center location options that come with overwhelming amounts of data points for each country and city. So, how do you effectively evaluate call center locations and select the right destination to achieve your business goals?
Noble Systems
JUNE 26, 2020
With the growth of cloud virtualization and Session Initiation Protocol (SIP) call delivery over virtual interconnects, the cloud-based IVR solution has become a much more viable option. With Cloud IVR, contact centers have a lower cost of entry and can eliminate daily maintenance and upgrade requirements and valuable data center real estate.
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