Hold Time is Gold Time: 5 Ways to Improve Call Center Performance By Capturing Customer Data While They Wait on Hold
TechSee
JULY 24, 2023
No More Hold Music If your world is the call center and customer service, every second counts. TechSee’s Visual Journeys integrates easily with your IVR platform to enable businesses to offer visually guided prompts, personalized forms, and surveys during hold periods.
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