What Is Call Center Burnout? 8 Ways to Prevent & Overcome It
JustCall
APRIL 15, 2024
Call center agent burnout is a real problem, and the job demands can take a toll on even the most resilient employees. A report from Jeff Toister that covered some key call center burnout statistics reported that 59% of agents face some risk of burnout, while 28% face a severe burnout risk! Those are concerning numbers.
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