article thumbnail

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

article thumbnail

Texting Laws: Can Businesses Send Texts Without Permission?

VirtualPBX

Texting Laws in The United States In order to safeguard consumers from unsolicited messages, numerous countries have enacted specific laws and regulations that govern text message marketing. In the United States, two key laws, the TCPA and CAN-SPAM Act, play a significant role in regulating text messaging and email marketing practices.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Data Security and Quality Standards for Remote Interpretation Providers

Voiance

Providing quality business and government services often requires interacting with the private information of customers and constituents. In our new whitepaper, The Remote Interpretation Industry: Standards and Best Practices, Voiance explores quality metrics for language services providers, including data security:

article thumbnail

Call Center Call Recording Best Practices

Talkdesk

Call recording can enable call center managers and agents to review the content of calls to analyze performance, determine best practices and identify any compliance issues. Call recording is a complicated and sometimes controversial practice. The Federal Government of the United States. Industry regulations.

article thumbnail

Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Amazon SageMaker provides purpose-built tools for machine learning operations (MLOps) to help automate and standardize processes across the ML lifecycle. All these capabilities are built to help multiple lines of business innovate with speed and agility while governing at scale with central controls.

article thumbnail

Choosing Between CSAT, NPS or CES: Why it Does Not Matter  

COPC

The best practice is to measure both the percentage of customers that are satisfied and the percentage that are very dissatisfied. It is more widely recognized by customers and applicable across various industries. Consider if you would genuinely “recommend” a government department to your friends and family.

Metrics 69
article thumbnail

Why PCI compliance is crucial

TMP Direct

The PCI DSS is not a regulation per se, and it does not supersede local or regional laws, government regulations, or other legal requirements. However, it has become the financial services industry standard for information security, and compliance is a prerequisite for working with global payment card brands.