B2B Customer Service vs. Customer Success
Totango
MARCH 4, 2022
First, we’ll define what B2B customer service is and distinguish it from customer support in B2C industries. B2B vs. B2C Customer Service. B2B customer service generally parallels the type of support delivered by businesses to consumers, known as B2C customer service. Create a Process to Obtain Quality Customer Feedback.
Let's personalize your content