TeamSupport
NOVEMBER 22, 2019
While 90% of business-to-business (B2B) leaders recognize the importance of customer support, fewer than 25% of companies excel at helping their customers. It’s a concerning statistic as B2B markets thrive off long-term relationships with their clients. As a result, B2B customers have larger budgets and higher lifetime value (LTV).
aircall
DECEMBER 23, 2020
The B2B sales cycle is a time-consuming process that involves multiple parties, including procurement specialists, buying committees, and other stakeholders. Over the last 10 years, advancements in technology have changed the face of the B2B sales cycle for buyers and sellers. How Technology Has Changed the B2B Sales Cycle .
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JustCall
NOVEMBER 24, 2022
B2B sales strategy has come a long way from the time of networking at trade events or rattling off pitches while cold calling. Almost a decade ago, Accenture brought to light how a shocking 94% of B2B buyers conduct online research before making a purchase. All that’s changed are the B2B buyer’s expectations.
Jive
MAY 23, 2019
Our efforts have effectively established cloud-based phone systems and Unified Communications platforms as essential tools for the modern workplace—a fact further bolstered by G2 who recently named Jive a leader in the VoIP category. Before we switched to a VOIP phone system, I reviewed 7 other providers. Read full review.
ShepHyken
FEBRUARY 4, 2019
Why Customer Experience Matters for B2B by Suketu Gandhi, Alanna Klassen Jamjoum, and Conrad Heider. Sloan Review) Better omnichannel experiences mean more sales on consumer sites, but this logic is often neglected when it comes to B2B. This article promotes that CX is also an important strategy for B2B. The message is clear.
Jive
APRIL 3, 2019
Well, in addition to that big news, TrustRadius just named Jive a 2019 Top-Rated VoIP Provider ! And not only a Top-Rated VoIP Provider, but the highest rated! Established in 2013, TrustRadius has become the most trusted site for B2B software reviews. Love our product? We’d love to hear from you!
JustCall
FEBRUARY 17, 2022
Sales dialers make VoIP calls to all the selected customers in one go or one by one as per the designed algorithm. VoIP outbound calls are also made to customers getting added in real-time. A B2B business or SaaS company sales team would benefit from using an Autodialer. Low call abandonment rates. Predictive Dialer.
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