LiveVox

MARCH 23, 2023

The call center industry is one example. The industry has successfully adapted over and over, looking much different than it did at the turn of the millennium. Initially, call centers relied on traditional onsite phone networks called […] The post Transitioning to a VoIP Business Phone appeared first on LiveVox.

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Jive

JANUARY 25, 2019

And the one platform that meets these stringent criteria is Hosted VoIP. . Feature-rich, affordable, scalable and easy to implement, Hosted VoIP phone systems provide businesses numerous benefits that companies can’t ignore. They assume their current communications requirements and needs aren’t aligned with what Hosted VoIP offers.

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Avoxi

DECEMBER 14, 2021

31 Must-Know VoIP Statistics for 2022 A whole lot of change is happening in the VoIP space. We've pulled together some of the industry's most compelling statistics, VoIP use-cases, voice and cloud data, and future expectations to get your customer experience strategy ready for 2022.

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Babelforce

AUGUST 25, 2022

VoIP is a voice-over-internet protocol technology that allows you to make phone calls over the internet. Telecom companies typically provide VoIP services. Choosing the right VoIP provider for your business can be daunting whether you are a small and medium-sized business or an enterprise-scale business. Let’s get into it.

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aircall

NOVEMBER 9, 2022

Cloud-based phone systems , voice-over internet protocol (VoIP), virtual telephony–or whatever name you know them by—offer cost savings in different shapes and sizes. But just because you’ve switched your sales and support teams to using business VoIP phones , doesn’t mean those cost savings come automatically. The good news?

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LiveVox

FEBRUARY 18, 2022

Wondering what call center VoIP is? No, it’s not a new industry buzzword, it’s just an acronym for making phone calls over the internet. Yeah, VoIP simplifies all of that and repackages it in a sleeker way for simpler access to the same services. The post What is Call Center VoIP? appeared first on Livevox.

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JustCall

APRIL 5, 2022

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. Is Your VoIP Phone System HIPAA Compliant?

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VirtualPBX

DECEMBER 29, 2020

See how we’re listening to customers and setting VoIP trends that will push the communications industry forward. Business SMS also adds an important facet to our service, and of all the VoIP trends represented here, it may be the most popular of this holiday season. We hope to make 2021 as successful as this year.

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JustCall

DECEMBER 13, 2022

Healthcare is one industry that has transformed the most in the past few years. Although the industry was a reluctant adapter for change, circumstances during and post the COVID-19 pandemic have made it imperative for healthcare to embrace the modern world. How does VoIP for medical offices improve Patient Experiences?

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JustCall

AUGUST 8, 2022

Back to the common PBX vs VoIP discussion? In this blog, we discuss what is PBX and VoIP and how they are different. In the process, you’ll also get your answer to which one is better – PBX or VoIP. What is VoIP (Voice Over Internet Protocol)? VoIP is a type of PBX. What is Private Branch Exchange (PBX).

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Call Experts

NOVEMBER 25, 2020

VoIP can be your best friend. Do you know what VoIP is? VoIP stands for Voice over Internet Protocol, and it refers to a group of technologies that use the internet to lead unified conversations. Industry Today. The great news is that VoIP offers a unique solution to handle text-based conversations as well.

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Nextiva

DECEMBER 23, 2018

If you’re looking for a phone system for your business or local office, you have two options to choose from: VoIP (Voice Over Internet Protocol) or the classic landline phone. Every business, regardless of industry, needs a reliable phone system. Let’s compare VoIP vs Landline phone service.

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Hodusoft

JANUARY 13, 2022

5 types of VoIP products suitable for all businesses. With the rise in hybrid work, VoIP (Voice over Internet Protocol) is the most favored business communication solution. . Top Reasons For Businesses To Use VoIP? According to a study by Gartner , businesses can see an average saving of 50 to 75 % as they switch to VoIP.

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NobelBiz

FEBRUARY 20, 2024

Understanding VoIP Telecom Systems Voice over Internet Protocol (VoIP) telecom systems are pivotal for modern contact centers. Explore how VoIP can significantly reduce costs for call centers in 2023 with our insightful article – an essential read for businesses looking to enhance efficiency and save money!

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JustCall

MAY 17, 2022

This has made VoIP software a north star in conversations, adopted even by small businesses owing to its infinite benefits. VoIP solutions are particularly handy in the present ecosystem where remote working and BYOD models are prevalent. But first, let’s address a common question… Why Switch Over to a VoIP Phone System?

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aircall

NOVEMBER 17, 2021

Once your business has decided to move away from traditional phone services, the search for the best VoIP provider becomes a critical step in modernizing the way your team communicates. Fail to choose the best VOIP provider, though, and you’ll not only miss out on the benefits, but you also might have to take on new challenges.

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FluentStream

JUNE 28, 2021

But with new technologies constantly disrupting industries, how can you know what marketing tools will be a good investment for years to come? VoIP (Voice Over Internet. The post How a VoIP Phone System Improves Your Marketing Strategy appeared first on FluentStream.

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FluentStream

JUNE 28, 2021

But with new technologies constantly disrupting industries, how can you know what marketing tools will be a good investment for years to come? VoIP (Voice Over Internet. The post How a VoIP Phone System Improves Your Marketing Strategy appeared first on FluentStream.

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NobelBiz

MARCH 1, 2022

In recent years, VoIP (Voice over Internet Protocol) telephony has been a common practice in the contact center industry. However, the question of how to select the best VoIP solution for your contact center emerges. The post What To Look For When Buying VoIP Services For Your Contact Center appeared first on NobelBiz®.

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CSM Magazine

JULY 10, 2020

No matter which industry your business serves, phone calls are an indispensable part of work, and with the rise in telecom costs, you’ll likely see your bills continue to climb. However, investing in new VoIP technology may offer a simple solution. What is VoIP? VoIP empowers them to work from anywhere, at any time.

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aircall

JANUARY 15, 2021

Whenever there’s a system problem, you can put the days of placing a panicky call to your IT department behind you when you implement a VoIP phone system. A VoIP phone system is a newer technology that relies less heavily on IT personnel to keep it running than legacy phone systems. The Importance of a VoIP Infrastructure.

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Hodusoft

FEBRUARY 3, 2022

10 VoIP business phone features that you need in 2022. Virtual phone systems are an essential part of business communications, and the diverse capabilities of VoIP phone systems have made task management extremely easy and well-organized. What is a VoIP Phone System? What is a VoIP Phone System?

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NobelBiz

DECEMBER 5, 2023

With advanced VoIP features like simultaneous ringing and call queues, call forwarding enhances productivity and customer service. Call forwarding can also help businesses save money on long-distance charges, as they can use local rates or VoIP rates instead of expensive international rates.

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aircall

JANUARY 19, 2018

So to get you back on the road to reliable call quality, we’ll outline the most common VoIP issues and offer no-nonsense troubleshooting tips for each. The Source(s) of Your VoIP Problems. To understand what could be going wrong, it’s important to understand — from a high level — how VoIP calls are made. Twilio or Plivo).

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aircall

JANUARY 19, 2018

So to get you back on the road to reliable call quality, we’ll outline the most common VoIP issues and offer no-nonsense troubleshooting tips for each. The Source(s) of Your VoIP Problems. To understand what could be going wrong, it’s important to understand — from a high level — how VoIP calls are made. ? ? ?. Twilio or Plivo).

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Avoxi

DECEMBER 25, 2021

Recent Trends in Business Communication New & Emerging Business Communication Trends for 2022 Expert insight into what to expect for your call center operations Play Video VoIP Industry Experts Barbara Dondiego COO Kyle Johnson CRO Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI CONNECT WITH US Trend 1: Business Operations Live… (..)

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Jive

MAY 23, 2019

Our efforts have effectively established cloud-based phone systems and Unified Communications platforms as essential tools for the modern workplace—a fact further bolstered by G2 who recently named Jive a leader in the VoIP category. Before we switched to a VOIP phone system, I reviewed 7 other providers. Read full review.

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Momentum Telecom

OCTOBER 19, 2023

There are several voice solutions available for modern businesses, but the most popular choices include: On-Prem VoIP Systems On-prem voice over internet protocol (VoIP) systems are phone systems housed at a physical location. The experts at Momentum can help you find a cloud voice solution that handles all of your communication needs.

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Spearline

MAY 21, 2019

Why latency matters for business VoIP calls? Latency is a well-known cause of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. Gregg Communication Systems notes that “while VoIP has several different elements that are important, one of the most overlooked is network latency.

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Jive

SEPTEMBER 4, 2018

At the top of the list are SaaS, BYOD and Hosted VoIP—all of which are setting the benchmark for business communications in 2018. There are numerous types of SaaS based services that can serve various industries—from HR to marketing departments. Hosted VoIP. Technology in 2018 is teeming with a wealth of acronyms.

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REVE Systems

JUNE 20, 2017

Now days Mobile VoIP apps are used for multiple purposes like connect with brands, browse merchandise, and watch content other than just to chat with friends. Thus, mobile VoIP apps have changed the whole concept of both personal and business communication. Well, Mobile VoIP is the name of the game changer.

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REVE Systems

JULY 3, 2017

A recent popular research result shows that an estimated 688 businesses are in the VoIP industry and Global VoIP industry growth is predicted CAGR of 9.1 % from 2016-2021! VoIP came and won the heart of the Business people. The simple reason is, Mobile VoIP Software are most affordable for all kind of businesses.

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VirtualPBX

JANUARY 25, 2024

Traditional landlines, rooted in analog technology, struggle to keep pace with the advanced functionalities offered by Voice over Internet Protocol (VoIP) services and mobile phones. VoIP services and mobile phones have adapted to this demand, offering a holistic communication experience that extends beyond simple voice conversations.

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Jive

AUGUST 21, 2019

The Adoption of Hosted VoIP platforms may be on the rise, but there’s a general assumption that this kind of technology is only appropriate for small to medium enterprises. Many businesses today are using Hosted VoIP as a foundation for their contact centers because it helps reduce costs while streamlining operations within the company.

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VirtualPBX

JULY 11, 2019

VoIP call quality – one of the highest priorities we have at VirtualPBX – has seen its share of skepticism. Since VoIP uses the internet to complete calls, they assume their calls will also see peaks and valleys. VoIP phone services use the internet to facilitate call transmission. Create Your Own VoIP Call Quality.

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VirtualPBX

JULY 11, 2019

VoIP call quality – one of the highest priorities we have at VirtualPBX – has seen its share of skepticism. Since VoIP uses the internet to complete calls, they assume their calls will also see peaks and valleys. VoIP phone services use the internet to facilitate call transmission. Create Your Own VoIP Call Quality.

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City Communications

MARCH 6, 2024

Utilize Voice Over IP (VoIP): If you aren't using it already, consider using VoIP services, which can often be more cost-effective than traditional phone service. We have a wide range of providers to fit any needs and will help you transition to VoIP. We can help you set those up if requested to avoid unintentional overages.

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