AWS Machine Learning

JANUARY 5, 2024

Its AI/ML solutions drive enhanced operational efficiency, productivity, and customer experience for many of their enterprise clients. Query training results: This step calls the Lambda function to fetch the metrics of the completed training job from the earlier model training step.

Management 111

Management APIs Engineering Government 111

AWS Machine Learning

NOVEMBER 22, 2023

All of the AWS AI services (for example, Amazon Textract , Amazon Comprehend , or Amazon Comprehend Medical ) used in IDP solutions are fully managed AI services where AWS secures their physical infrastructure, API endpoints, OS, and application code, and handles service resilience and failover within a given region.

APIs 83

APIs Accountability Enterprise Transportation 83

AWS Machine Learning

APRIL 18, 2024

When the user is authenticated, the web application establishes a secure GraphQL connection to the AWS AppSync API, and subscribes to receive real-time events such as new calls and call status changes for the meetings list page, and new or updated transcription segments and computed analytics for the meeting details page.

APIs 109

APIs Accountability Analytics Entertainment 109

AWS Machine Learning

NOVEMBER 8, 2023

Medical imaging AI researchers and developers need a scalable, enterprise framework to build, deploy, and integrate their AI applications. AWS, NVIDIA, and other partners build applications and solutions to make healthcare more accessible, affordable, and efficient by accelerating cloud connectivity of enterprise imaging.

Healthcare 96

Healthcare APIs Enterprise Engineering 96

AWS Machine Learning

MARCH 27, 2024

This requires carefully combining applications and metrics to provide complete awareness, accuracy, and control. This blog post discusses how BMC Software added AWS Generative AI capabilities to its product BMC AMI zAdviser Enterprise. It’s also vital to avoid focusing on irrelevant metrics or excessively tracking data.

Enterprise 88

Enterprise APIs Metrics Engineering 88

AWS Machine Learning

NOVEMBER 22, 2023

This elevates operational excellence from a backend goal to a strategic asset, one that is integral to the success of the entire enterprise. Pursue Metrics-Driven Quality and Continuous Improvement In IDP, what gets measured gets improved. Define and track key metrics related to document accuracy, processing times, and model efficacy.

Best practices 85

Best practices Metrics Feedback Enterprise 85

AWS Machine Learning

DECEMBER 12, 2022

Amazon Comprehend provides customized features, custom entity recognition , custom classification , and pre-trained APIs such as key phrase extraction, sentiment analysis, entity recognition, and more so you can easily integrate NLP into your applications. You can use the API operations discussed in this notebook in your own applications.

APIs 75

APIs Accountability Enterprise Metrics 75

ProProfs Blog

JUNE 26, 2020

Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. The function of the API enables apps to communicate with each other. Chat Response Time is a metric to monitor how much time your operators took to respond to chats. Chat Duration.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

delighted

JULY 27, 2021

And it doesn’t matter what stage of growth you’re in – no startup lucks into PMF, and no enterprise holds onto it forever. Prepare for your next round of funding : If there are experiential metrics venture capital firms focus on, they are NPS and PMF. Set custom triggers with the free Delighted Rest API and pre-built integrations.

Surveys 98

Surveys Marketing APIs Feedback 98

Inbenta

JULY 3, 2020

Statistics – WhatsApp for Business lets you access key metrics like how many of your messages were sent, delivered, and read. WhatsApp Business offers an API (Application Programming Interface). An API is a set of programming standards that allows other developers to create products associated with a specific service.

Chatbots 98

Chatbots APIs Wait times CRM 98

Nicereply

NOVEMBER 16, 2021

The tool is free for Front users with Prime and Enterprise plans, so it won’t increase your expenses for internal tools. From that point of view, it is a practical thing that you don’t need to create a new account, copy API keys, or worry about incorrect credentials. Pro: The Price. Pro: No third-party solution is needed.

Surveys 111

Surveys Metrics Analytics Enterprise 111

AWS Machine Learning

JULY 19, 2022

To test the model output, we use a Jupyter notebook to run Python code to detect custom labels in a supplied image by calling Amazon Rekognition APIs. Start the model and analyze the image with the trained model using the Rekognition Custom Labels API. Deploy the model and analyze the images using the Rekognition Custom Labels API.

APIs 70

APIs Metrics Enterprise Government 70

Totango

APRIL 26, 2021

Download Campaign Metrics for Targeted Users. SCIM User API Improvements: Support API capabilities to update team members in Groups / Teams. . appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth. More details are ‍ here ‍ Collection Criteria Segmentation.

Scripts 62

Scripts APIs Customer retention Enterprise 62

AWS Machine Learning

APRIL 24, 2023

In this post, we explore how AWS customer Pro360 used the Amazon Comprehend custom classification API , which enables you to easily build custom text classification models using your business-specific labels without requiring you to learn machine learning (ML), to improve customer experience and reduce operational costs.

APIs 62

APIs Customer Experience Feedback Chatbots 62

Totango

APRIL 7, 2021

The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . The post Supercharging Your Tech Stack with Totango: Streamline Your Workflows appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth.

APIs 118

APIs Enterprise Analytics Technology 118

Totango

MAY 17, 2023

By empowering sales, marketing and customer success teams to work together more closely, his team can ensure initial goals and metrics are clearly understood and the appropriate milestones are transparently agreed upon.

Sales 106

Sales Marketing Metrics APIs 106

AWS Machine Learning

OCTOBER 27, 2022

We can then call a Forecast API to create a dataset group and import data from the processed S3 bucket. We use the AutoPredictor API, which is also accessible through the Forecast console. We use the AutoPredictor API, which is also accessible through the Forecast console. About the Authors.

APIs 97

APIs Best practices Metrics Government 97

AWS Machine Learning

NOVEMBER 16, 2022

Today, many AWS customers are building enterprise-ready machine learning (ML) platforms on Amazon Elastic Kubernetes Service (Amazon EKS) using Kubeflow on AWS (an AWS-specific distribution of Kubeflow) across many use cases, including computer vision, natural language understanding, speech translation, and financial modeling.

Metrics 67

Metrics Scripts Enterprise APIs 67

AWS Machine Learning

JUNE 5, 2023

Desired target metrics, improvement monitoring, and convergence detection monitors the performance of the model and assists with early stopping if the models don’t improve after a defined number of training jobs. Raviteja Yelamanchili is an Enterprise Solutions Architect with Amazon Web Services based in New York.

APIs 77

APIs Enterprise Benchmark Metrics 77

AWS Machine Learning

NOVEMBER 1, 2022

Autopilot training jobs start their own dedicated SageMaker backend processes, and dedicated SageMaker API calls are required to start new training jobs, monitor training job statuses, and invoke trained Autopilot models. We use a Lambda step because the API call to Autopilot is lightweight. script creates an Autopilot job.

Scripts 77

Scripts APIs Metrics Engineering 77

AWS Machine Learning

JULY 24, 2023

If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. Based on these metrics an informed decision can be made. Neuron compilation explained The Neuron SDK’s API closely resembles the PyTorch Python API. 3 Inf1.24xlarge 16 64 1.5 code as the entry point.

Scripts 73

Scripts APIs Engineering Best practices 73

Cisco - Contact Center

JANUARY 27, 2020

Indeed, in a significant number of enterprises, measures of customer experience, such as Net Promoter Score (NPS), have made their way into executive compensation. Webex Contact Center Enterprise , our new cloud contact center solution for large enterprises is now globally available. Our latest and greatest release 12.5

Contact Center 89

Contact Center contact center solutions Enterprise Cloud contact 89

AWS Machine Learning

NOVEMBER 21, 2022

Evaluate model performance on the hold-out test data with various evaluation metrics. This notebook demonstrates how to use the JumpStart API for text classification. After the fine-tuning job is complete, we deploy the model, run inference on the hold-out test dataset, and compute evaluation metrics. Text classification.

Scripts 72

Scripts Metrics APIs Healthcare 72

AWS Machine Learning

FEBRUARY 16, 2023

Enterprises across the globe are looking to utilize multiple data sources to implement a unified search experience for their employees and end customers. Amazon Kendra removes all the document data stored in the index, and all run histories and metrics associated with the data source. Pass the document as binary data (blob).

Enterprise 70

Enterprise APIs Engineering Best practices 70

Babelforce

SEPTEMBER 17, 2020

Read ‘ 5 Customer satisfaction metrics for getting inside their heads.’). #2 Gartner predicts that by 2022, 90% of corporate strategies will explicitly mention data as a critical enterprise asset. Our approach is API integration. What is API integration? API’ stands for Application Programming Interface.

Interactive Voice Response 52

Interactive Voice Response APIs Self service CRM 52

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. Anomaly detection – You can share Veeva PromoMats documents to Amazon Lookout for Metrics for anomaly detection.

APIs 72

APIs Healthcare SaaS Engineering 72

Quiq

SEPTEMBER 29, 2021

Quiq has standard support for Stripe and Braintree payments platforms and integrates with any brand’s payment processing platform, through the Quiq Payments API. . Conversational Commerce Payments enables seamless, secure payment from multiple communication channels, including SMS and text messaging.

Surveys 89

Surveys APIs Feedback Enterprise 89

Talkdesk

OCTOBER 8, 2020

Eventually, your metrics will evolve from productivity to production, as your business evolves the contact center into a profit center, proactively resolving customer issues and offering clients bespoke products and services to prevent future mishaps.

Banking 119

Banking Chatbots Virtual Agent Contact Center 119

AWS Machine Learning

MARCH 13, 2023

The performance of the models is evaluated based on the model-specific metrics (such as F1 score, MSE, or confusion matrix). We use the SageMaker list-models API to identify if it’s retraining based on the model retraining version number and timestamp. Sahil Thapar is an Enterprise Solutions Architect.

Engineering 82

Engineering APIs Metrics Management 82

AWS Machine Learning

SEPTEMBER 1, 2023

ML operationalization summary As defined in the post MLOps foundation roadmap for enterprises with Amazon SageMaker , ML and operations (MLOps) is the combination of people, processes, and technology to productionize machine learning (ML) solutions efficiently. Our approach applies to both open-source and proprietary models equally.

Engineering 104

Engineering Accountability Construction APIs 104

AWS Machine Learning

OCTOBER 2, 2023

For this we use AWS Step Functions , a serverless workflow service that provides us with API integrations to quickly orchestrate and visualize the steps in our workflow. A TrainingStep to train the model using the training, validation, and test datasets and export the mean Average Precision (mAP) metric for the model.

Scripts 93

Scripts Construction Engineering APIs 93

Talkdesk

MAY 31, 2017

Previously exclusive to Enterprise plan users, Talkdesk Live widget editing capabilities are now available to all Professional plan customers. This means users can customize their real-time reporting dashboards by selecting which metrics appear and set KPI thresholds for improved benchmarking efforts.

APIs 40

APIs Call Center Enterprise Benchmark 40

AWS Machine Learning

DECEMBER 21, 2022

A new optional parameter TableFormat can be set either interactively using Amazon SageMaker Studio or through code using the API or the SDK. The following code snippet shows you how to create a feature group using the Iceberg format and FeatureGroup.create API of the SageMaker SDK. You can also use the FeatureGroup().put_record

Scripts 73

Scripts Engineering APIs Big data 73

AWS Machine Learning

NOVEMBER 21, 2023

After checking the accuracy metrics for the locally-trained model, we can move the training into Amazon SageMaker. It can also be used as a standard REST API if deployed together with an AWS Lambda function and API gateway, which can be integrated with any web applications.

Engineering 87

Engineering APIs Scripts Automotive 87

AWS Machine Learning

JANUARY 26, 2024

Reviews can be performed using tools like the AWS Well-Architected Tool , or with the help of your AWS team through AWS Enterprise Support. Understand the security posture of your AI, ML, and generative AI workloads by performing a Well-Architected Framework review.

Best practices 123

Best practices Government Engineering Accountability 123

Nicereply

JULY 7, 2020

Customer satisfaction is a fantastic north-pole metric for your support team. We’ve divided the feature sets of all compared apps into 3 main categories: Survey and Distribution options – What metrics can you measure? CES is currently the rising star of CX metrics. CES is currently the rising star of CX metrics.

Surveys 98

Surveys Feedback Metrics APIs 98

Hodusoft

MARCH 6, 2024

Establishing real-time analytics and reporting tools, implementing robust measurement strategies, and ensuring data privacy compliance can help companies in analyzing data to derive meaningful performance metrics. Another routing method that contact centers often provide is skill-based routing.

Customer Support 52

Customer Support Contact center software Business Process Outsourcing Interactive Voice Response 52