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Best practices for building secure applications with Amazon Transcribe

AWS Machine Learning

Amazon Transcribe can be used for transcription of customer care calls, multiparty conference calls, and voicemail messages, as well as subtitle generation for recorded and live videos, to name just a few examples. Applications must have valid credentials to sign API requests to AWS services.

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Drive efficiencies with CI/CD best practices on Amazon Lex

AWS Machine Learning

You liked the overall experience and now want to deploy the bot in your production environment, but aren’t sure about best practices for Amazon Lex. In this post, we review the best practices for developing and deploying Amazon Lex bots, enabling you to streamline the end-to-end bot lifecycle and optimize your operations.

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Get more out of SuccessBLOCS and APIs

Totango

Earlier this year we launched the SuccessBLOC marketplace to make finding best practices and templates easier. Stream Account & User Tag Information Using Customer Data Hub API. Now, tag information can be easily streamed to Totango via Customer Data Hub API. Save your spot . Have a wonderful safe week, Ravit

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Build a cross-account MLOps workflow using the Amazon SageMaker model registry

AWS Machine Learning

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

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Use AWS PrivateLink to set up private access to Amazon Bedrock

AWS Machine Learning

It allows developers to build and scale generative AI applications using FMs through an API, without managing infrastructure. You can choose from various FMs from Amazon and leading AI startups such as AI21 Labs, Anthropic, Cohere, and Stability AI to find the model that’s best suited for your use case.

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Prevent account takeover at login with the new Account Takeover Insights model in Amazon Fraud Detector

AWS Machine Learning

So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4 Overview of solution.

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Build a foundation model (FM) powered customer service bot with agents for Amazon Bedrock

AWS Machine Learning

The structured prompts include a sequence of question-thought-action-observation examples. The action is an API that the model can invoke from an allowed set of APIs. Action groups are mapped to an AWS Lambda function and related API schema to perform API calls. The following diagram depicts the agent structure.

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