AWS Machine Learning

NOVEMBER 6, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from scanned documents. In this post, we show how Custom Queries can accurately extract data from checks that are complex, non-standard documents. Refer to Best Practices for Queries to draft queries applicable to your use case.

APIs 99

APIs Best practices Banking Accountability 99

AWS Machine Learning

NOVEMBER 16, 2022

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

Accountability 82

Accountability Best practices Scripts Engineering 82

AWS Machine Learning

OCTOBER 5, 2022

So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4 Overview of solution.

Accountability 70

Accountability APIs Metrics Engineering 70

AWS Machine Learning

MARCH 26, 2024

One area that holds significant potential for improvement is accounts payable. On a high level, the accounts payable process includes receiving and scanning invoices, extraction of the relevant data from scanned invoices, validation, approval, and archival. It is available both as a synchronous or asynchronous API.

APIs 88

APIs Construction Analytics Enterprise 88

NobelBiz

APRIL 9, 2024

In this comprehensive article, we delve into the details of call center compliance , exploring its significance, the laws and regulations governing it, common mistakes to avoid, and best practices for ensuring adherence. It encompasses various aspects, including data protection, consumer rights, and ethical practices.

Call Center 105

Call Center Telemarketing Healthcare Government 105

AWS Machine Learning

JANUARY 26, 2024

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

Best practices 121

Best practices Government Engineering Accountability 121

aircall

MAY 24, 2021

By following best practices for your digital transformation framework, you also get the benefit of flexibility so you can add and subtract digital tools as your company’s needs change. Overall, your digital transformation framework is the place to start whenever your data or new trends motivate you to change your tools or processes.

Best practices 62

Best practices Call Center Technology Analytics 62

AWS Machine Learning

APRIL 18, 2024

It’s straightforward to deploy in your AWS account. Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. Everything you need is provided as open source in our GitHub repo.

APIs 107

APIs Accountability Analytics Entertainment 107

AWS Machine Learning

NOVEMBER 17, 2023

With Amazon Bedrock’s comprehensive capabilities, you can easily experiment with a variety of top FMs, customize them privately with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG). The action is an API that the model can invoke from an allowed set of APIs.

APIs 85

APIs Customer Service Construction Analytics 85

CSM Magazine

NOVEMBER 7, 2023

APIs : Salesforce provides REST and SOAP APIs for integrating with external systems and accessing data programmatically. Here’s how: Salesforce Developer Edition: Sign up for a free Salesforce Developer Edition (DE) account. Start with the basics: Syntax: Learn Apex syntax, data types, variables, and operators.

APIs 52

APIs CRM Best practices Accountability 52

JustCall

JANUARY 23, 2024

What is the WhatsApp Business API for teams? WhatsApp Business Platform is a cloud-based API that is specially released by Meta to allow users to integrate WhatsApp into their operational workflows. This is an option in WhatsApp Business API only, as the WhatsApp Business App doesn’t support multiple users.

APIs 52

APIs Accountability CRM Interactive Voice Response 52

AWS Machine Learning

NOVEMBER 2, 2023

Amazon Bedrock is a fully managed service that makes foundation models from leading AI startups and Amazon available via easy-to-use API interfaces. The solution also uses the grammatical error correction API and the paraphrase API from AI21 to recommend word and sentence corrections.

APIs 102

APIs Education Transportation Accountability 102

AWS Machine Learning

NOVEMBER 22, 2023

Starting from the introduction of the Security Pillar and design principles, we then examine the solution design and implementation with four focus areas: access control, data protection, key and secret management, and workload configuration. Pay attention to protection of data at rest and data produced in IDP outputs.

APIs 82

APIs Accountability Enterprise Transportation 82

AWS Machine Learning

MARCH 21, 2023

Therefore, organizations have adopted technology best practices, including microservice architecture, MLOps, DevOps, and more, to improve delivery time, reduce defects, and increase employee productivity. This post introduces a best practice for managing custom code within your Amazon SageMaker Data Wrangler workflow.

Scripts 62

Scripts Banking APIs Best practices 62

AWS Machine Learning

JULY 29, 2022

To generate high-quality and performant ML models at scale, they need to do the following: Provide an easy way to access relevant data to their analytics and ML CoE. Create accountability on data providers from individual LoBs to share curated data assets that are discoverable, understandable, interoperable, and trustworthy.

Government 77

Government Banking Analytics Accountability 77

AWS Machine Learning

NOVEMBER 9, 2022

Amazon SageMaker is a fully managed service that provides developers and data scientists the ability to quickly build, train, and deploy machine learning (ML) models. In this post, we discuss SageMaker multi-variant endpoints and best practices for optimization. Comparing SageMaker real-time inference options.

Best practices 52

Best practices Construction Metrics Enterprise 52

AWS Machine Learning

OCTOBER 18, 2023

The solution focuses on the fundamental principles of developing an AI/ML application workflow of data preparation, model training, model evaluation, and model monitoring. Additionally, it often requires thousands or tens of thousands of hand-labeled images to provide the model with enough data to accurately make decisions.

APIs 93

APIs Metrics Consulting Consulting 93

AWS Machine Learning

JUNE 15, 2023

We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish. This results in translations that better match the style and content of the parallel data.

APIs 74

APIs Benchmark Best practices Engineering 74

AWS Machine Learning

NOVEMBER 17, 2022

A critical focus area is to take advantage of the vast quantity of data generated as part of their operations. ELC uses Internet of Things (IoT) sensors data from a plant. This data is used to train an energy prediction model which is then used to generate hourly predictions. Overview of solution.

APIs 92

APIs Accountability Metrics Engineering 92

AWS Machine Learning

MARCH 12, 2024

One common reason to engage in data collaboration is to run an audience overlap analysis, which is a common analysis to run when media planning and evaluating new partnerships. Common methods for sharing data, such as using pixels and SFTP transfers, can carry risk because they involve moving sensitive customer information.

Advertising 97

Advertising Accountability APIs Best practices 97

AWS Machine Learning

MARCH 1, 2024

Self-service bots integrated with your call center can help you achieve decreased wait times, intelligent routing, decreased time to resolution through self-service functions or data collection, and improved net promoter scores (NPS). For more information on setting up your account, refer to the Genesys documentation.

Chatbots 92

Chatbots APIs Self service Contact Center 92

AWS Machine Learning

NOVEMBER 17, 2023

In this post, we explain the common practice of live stream visual moderation with a solution that uses the Amazon Rekognition Image API to moderate live streams. You can deploy this solution to your AWS account using the AWS Cloud Development Kit (AWS CDK) package available in our GitHub repo.

APIs 87

APIs Engineering Advertising Accountability 87

JustCall

JANUARY 23, 2024

Set Up Your WhatsApp Business Account To begin using WhatsApp for customer service, establish a WhatsApp Business account. Leveraging WhatsApp Business API for Scale The WhatsApp Business API is a game-changer for expanding businesses. This API allows for integration with customer relationship management (CRM) systems.

Customer Service 52

Customer Service APIs Customer Support Metrics 52

Whitepages Pro

JULY 9, 2019

The Ekata team is excited to share that we’ve deployed a data center in Frankfurt, Germany. With two European offices, our global footprint is expanding rapidly, and we recognize that our cross-border customers require the same level of data insights but with lower latency products to scale their business.

APIs 40

APIs Engineering Customer centricity SaaS 40

JustCall

JANUARY 23, 2024

There’s also a solution for medium and large businesses, which is the WhatsApp Business scalable API. Why Use WhatsApp for Business The WhatsApp Business API is an ideal platform to improve customer experience and reduce pressure on live agents. You can also gather data from the interaction to store for future reference.

APIs 52

APIs Multichannel Chatbots Accountability 52

AWS Machine Learning

JULY 5, 2022

If you use the default lifecycle configuration for your domain or user profile in Amazon SageMaker Studio and use Amazon SageMaker Data Wrangler for data preparation, then this post is for you. Data Wrangler supports standard data types such as CSV, JSON, ORC, and Parquet. Create Data Wrangler Flow Works (or) Error.

Scripts 80

Scripts Engineering APIs Consulting 80

AWS Machine Learning

MAY 15, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from any document or image. Only DetectDocumentText (OCR), AnalyzeDocument (Tables, Queries, Forms, and Signatures), and AnalyzeExpense APIs are currently supported.

APIs 72

APIs Construction Accountability Best practices 72

AWS Machine Learning

OCTOBER 4, 2023

Amazon API Gateway invokes the Patient View Hooks AWS Lambda function. API Gateway invokes the Coverage Requirements Hooks Lambda function. The cards returned from the API indicate that the patient has a sinus infection health condition and the doctor may need to order a prescription.

Healthcare 89

Healthcare APIs Transportation Education 89

AWS Machine Learning

SEPTEMBER 27, 2022

Amazon Textract now has higher service quotas for several asynchronous and synchronous APIs in multiple major AWS Regions. The following table summarizes the before and after default quota numbers for each of these Regions for the respective synchronous and asynchronous APIs. Increased default service quotas for Amazon Textract.

Self service 71

Self service APIs Management Accountability 71

AWS Machine Learning

NOVEMBER 22, 2023

By using the Framework, you will learn operational and architectural best practices for designing and operating reliable, secure, efficient, cost-effective, and sustainable workloads in the cloud. The AWS Well-Architected Framework helps you understand the benefits and risks of decisions you make while building workloads on AWS.

Best practices 83

Best practices Metrics Feedback Enterprise 83

AWS Machine Learning

OCTOBER 27, 2022

With Amazon Forecast , and support from the AWS ProServe team and AWS Machine Learning Solutions Lab , our customer—with limited internal data scientists—now has state-of-the-art forecasting capabilities. To train a predictor, training data is ingested into data storage from a data source, using one of the formats supported by Forecast.

APIs 97

APIs Best practices Metrics Government 97

AWS Machine Learning

SEPTEMBER 29, 2022

In this post, we share tips and best practices regarding cost allocation for your SageMaker environment and workloads. One thing to note: if you use AWS Organizations and have linked AWS accounts, tags can only be activated in the primary payer account. To tag existing domains and users, use the add-tags API.

Enterprise 71

Enterprise APIs Government Accountability 71

AWS Machine Learning

DECEMBER 13, 2022

Even though the future is uncertain, a data-driven, science-based approach can help anticipate what lies ahead to successfully navigate through a sea of choices. In this post, we outline five best practices to get started with Amazon Forecast , and apply the power of highly-accurate machine learning (ML) forecasting to your business.

Best practices 71

Best practices APIs Marketing Management 71

AWS Machine Learning

APRIL 24, 2023

In this post, we explore how AWS customer Pro360 used the Amazon Comprehend custom classification API , which enables you to easily build custom text classification models using your business-specific labels without requiring you to learn machine learning (ML), to improve customer experience and reduce operational costs.

APIs 62

APIs Customer Experience Feedback Chatbots 62

OctopusTech

MARCH 1, 2024

With mobile accounting for the majority of online shopping traffic today, having a seamless experience across devices is critical for converting and retaining customers. Integrations with Google Analytics, Facebook Pixel, and other analytic tools provide data to optimize your strategy.

Analytics 62

Analytics APIs Enterprise Best practices 62

AWS Machine Learning

SEPTEMBER 1, 2023

Specifically, we briefly introduce MLOps principles and focus on the main differentiators compared to FMOps and LLMOps regarding processes, people, model selection and evaluation, data privacy, and model deployment. These data owners are focused on providing access to their data to multiple business units or teams.

Engineering 101

Engineering Accountability Construction APIs 101

AWS Machine Learning

NOVEMBER 27, 2022

Additionally, individual users who don’t have AWS accounts can now use CodeWhisperer using their personal email with AWS Builder ID. In addition to managing users, AWS administrators can also configure settings for the reference tracker and data sharing. CodeWhisperer learns, in part, from open-source projects.

Enterprise 71

Enterprise APIs Accountability Best practices 71