2014 Customer Care Examples Feedback 
Win the Customer
DECEMBER 25, 2019
Social media sites have evolved from simply personal sharing portals to communication platforms that can enable organizations to deliver enhanced customer care and customer relationship development not typically capable in traditional customer service channels. YoY increase in customer retention.
Lumoa
JUNE 14, 2023
After all, why would any customer want to stay loyal to a product or service that’s not delivering the expected value? Microsoft’s Zune debacle is a perfect example of this. To illustrate, let’s take the example of United Airlines’ reputation crisis. That’s a huge mistake.
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Amity
JANUARY 30, 2014
Is 2014 the year of Customer Success? Instead of asking the magic 8-Ball oracle, we turned to 8 exceptional customer success professionals and asked them to share their insights on the future of the industry. It is abundantly clear that the future is very bright for customer success! Moving Beyond SaaS.
customer sure
NOVEMBER 26, 2014
Our competitors may have deep pockets, but not many of them get public feedback like this: “Excellent product coupled with fantastic customer service. CustomerSure really offer a Gold standard in customer care.”. “I I have never had customer service as speedy, efficient and proactive as the service at CustomerSure.
ProProfs Blog
JANUARY 30, 2020
If you thought that the benefits of customer engagement strategies are restricted to great revenues and profits, then think again. The statistic on customer engagement above is a clear example of how good engagement strategies also result in improved employee productivity. Source: Deloitte ) Tweet this.
Kayako
DECEMBER 31, 2015
This year, we’ve seen the customer support community continue to grow, with small tribes setting up all over the internet and producing great support content. Last year, we rounded up the best blog posts of 2014 and saw some trends on hiring, job policies and communication. The best of customer communication.
Clarabridge
NOVEMBER 24, 2015
Black Friday is a competitive, high-stakes game and your customer feedback can give you a leg up on your competitors. Embracing customer feedback to provide a consistent omnichannel experience gives retailers the edge to win big during this critical kick-off to the holiday shopping season.
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