2014 Accountability Banking Sales 
Tenfold - Contact Center Blog
JUNE 22, 2018
They have no attachment to legacy systems that banks and finance companies have been holding onto for years, despite the wave of new technologies in business and communications. A 2017 report by Accenture indicated that 71% of financial services consumers are open to using “entirely computer-generated support for banking services.”
Beyond Philosophy
FEBRUARY 25, 2016
Trust creates, what my colleague Colin Shaw calls, an emotional bank account. At Target, though, trust was broken with data breaches affecting 110 million customers (40 million accounts, and the theft of 70 million more customer records), whose bank security has been significantly impaired, with massive withdrawals.
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Avaya
OCTOBER 25, 2017
Sources like CNBC and The Telegraph predict that the retail bank branch will die within the next decade. In fact, the market is heading towards bank branch innovation unlike anything we’ve ever seen. Traditional vendors must now compete alongside newer digital-only banks like Ally in the U.S., In Italy, banks like CheBanca!
CrazyCall
SEPTEMBER 4, 2018
Sales influencers adore doing this. Of course we can’t highlight thousands, indeed tens of thousands of inspirational and experienced sales executives, but we’ve created this list of 21 influencers who constantly share helpful advice, sales tips & tricks on social media and make up the world of sales, including the social selling.
Win the Customer
NOVEMBER 14, 2016
By pushing for the sale in all your Facebook posts and tweets, you end up ignoring many of your customers. Research has shown that in the period between 2009 and 2014, the number of Twitter users using the platform for customer service doubled to 22%. Takeaway: Want to grow your business without breaking the bank?
ProProfs Blog
JANUARY 30, 2020
Impact of Customer Engagement On Sales. Netflix took into account their subscriber’s search history to understand what they really want to see at their platform. Retail banking customers who are fully engaged bring 37% more annual revenue to their primary bank than actively disengaged customers.
PeopleMetrics
DECEMBER 5, 2014
After a 20-minute wait, we were greeted by a pleasant sales assistant who asked to see my order summary and proof of identity. And yes, it matches the address you have in your files for my account. This is leading Barclay''s re-design of common bank forms, devices and physical branch structures. We cannot accept a temporary ID.
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