Remove 10-tips-to-write-customer-service-emails-that-win-loyalty
article thumbnail

10 Tips to Write Customer Service Emails That Win Loyalty

CSM Magazine

Creating loyal customers is a difficult goal to achieve. Building a reputation takes time and effort and one nasty email can ruin years of good work. That’s why it’s important to nail your customer service emails. Check out our blueprint for becoming a customer service rockstar for more on this.

article thumbnail

How to Keep Your Customer Satisfaction Survey Invitation out of the Spam Box

Satrix Solutions

Today you’re launching your Customer Satisfaction or Net Promoter Score survey. You put a lot of time and effort into writing your survey questions. The team agreed on which customer contacts would get the survey. The customer satisfaction survey is now ready for distribution. You hit the send button.

Surveys 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Satisfaction Survey: 13 Essential Questions [ With Templates & Examples]

Nicereply

A customer satisfaction survey – the easiest way to get feedback from your customers. Customer feedback fuels the engine of any business. When you know what customers think about your product and your service, you’re able to plan strategically and make smart bets. Use clear and concise language 2.

Surveys 98
article thumbnail

Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Here, we cover the 20 best customer service blogs and influencers to follow in 2020. Shep Hyken.

article thumbnail

Customer Churn:10 Actionable Customer Retention Strategies COVID

JustCall

But the operation that is facing the most critical hit is – Customer Retention. Customer acquisition has become more difficult than ever. But are you still sticking to the old-fashioned customer retention strategies? Customer Success was an unexplored area back during the 2008-2009 period of the global recession.

article thumbnail

Customer Churn:10 Actionable Customer Retention Strategies for COVID

JustCall

But the operation that is facing the most critical hit is – Customer Retention. Customer acquisition has become more difficult than ever. But are you still sticking to the old-fashioned customer retention strategies? Customer Success was an unexplored area back during the 2008-2009 period of the global recession.

article thumbnail

Customer Satisfaction Survey: 13 Essential Questions [+ Templates & Examples]

Nicereply

A customer satisfaction survey – the easiest way to get feedback from your customers. Customer feedback fuels the engine of any business. When you know what customers think about your product and your service, you’re able to plan strategically and make smart bets. Use clear and concise language 2.

Surveys 52