Remove vi
article thumbnail

A Look at the History of Language Interpretation

Certified Languages International

Under Title VI of the Civil Rights Act of 1964, the U.S. Hospitals and providers reportedly sought help from friends or relatives unfamiliar with medical terminology to interpret for patients, or they provided no language service at all. began requiring healthcare organizations to provide language assistance to any patient who needed it.

article thumbnail

Zendesk Alternative – Why You Should Switch to Wowdesk?

Wowdesk Blog

nd mobile vi? Wowdesk offers easy accessibility. Wowdesk has a simple but more powerful automation engine that automates everything. This makes it easily accessible fr?m m desktop ?nd We will call it a practical help desk solution that offers customer service beyond par.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

As Telemedicine Ramps Up, Hospitals Need to Keep Language Access in Mind

Certified Languages International

Title VI of the Civil Rights Act of 1964, Americans with Disabilities Act, etc.) — recently adopted regulations like Section 1557 of the Affordable Care Act (ACA) further extend legal rights to limited English proficient and hearing-impaired patients to receive “meaningful access” to care.

article thumbnail

8 Reasons You Need Language Services for Your Business

Certified Languages International

A few of these laws include: Title VI of the Civil Rights Act of 1964 Executive Order 13166 Americans with Disabilities Act (ADA) Section 1557 of the Affordable Care Act (ACA). States may have their own requirements as well, as do some regulatory bodies in certain industries.

article thumbnail

How to Scale the Customer Renewal Process Effectively

CSM Practice

In this blog, we’ll delve into the cause of these problems and highlight the mindset, strategies, and best practices to scale the renewal process effectively. Failed attempts at scaling renewals that end up in fire-fighting. Problems interpreting data for accurate forecasts. Poor automation and customer segmentation. Auto-Renew The Long Tail.

SaaS 98
article thumbnail

New Section 1557 Revisions in the Works That Could Affect Language Access

Certified Languages International

At CLI, we see non-discrimination laws like Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) of 1990, and Section 1557 of the Affordable Care Act (ACA) as necessary protections to ensure every person has access to the basic services that many people take for granted.

article thumbnail

Which is the Best Customer Support System for your Company?

OctopusTech

With a highly configurable interface, it serves as an all-in-one for all small businesses’ sales, CRM, and customer support operations. The software consist of. Multi-Channel Console. 360 Degree Customer Review. Pipeline Tracking. Ticket Queueing. Case Auto Assignment. Task Manager. This software offers. Ticket Management. Social Media. Call Center.