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3 Benefits Of Knowledge Management For BFSI Customers

Knowmax

Trust matters most when one talks of the BFSI industry. How robust knowledge management for BFSI customers is beneficial? Here AI-backed knowledge management for BFSI lets the support reps deflect the customer call conveniently to a self-service Knowledge base platform. Automate customer service processes. Self-service.

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The Best Customer Experience Conferences in 2023

Lumoa

CX BFSI UK Exchange | February, 21-22 | London, UK. The Cross-Industry Conference for CX Innovators | July, 31 – August, 1 | Boston, US. If you want to stay on top of Customer Experience trends and innovation, here is the list for you. . Future of Customer Contact Conference | February, 9 | London, UK.

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Achieve rapid time-to-value business outcomes with faster ML model training using Amazon SageMaker Canvas

AWS Machine Learning

Companies across industries apply ML to use cases such as predicting customer churn, demand forecasting, credit scoring, predicting late shipments, and improving manufacturing quality. Machine learning (ML) can help companies make better business decisions through advanced analytics.

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Global Customer Success Software Market share: 2022 Edition

CustomerSuccessBox

The accelerating growth in the customer success industry is due to: Digitization, Increased volume of data, and Advanced analytics solutions. Covid 19 impact on the Customer Success industry growth: The impact of Covid has changed how the business operates. In 2019, the BFSI was dominating the global market of customer success.

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58 Conversational AI Statistics You Can’t Ignore

Netomi

Global Market and Industry Projections for AI and Chatbots By 2030, the global market for conversational AI is projected to reach $32.62 Global Market and Industry Projections for AI and Chatbots By 2030, the global market for conversational AI is projected to reach $32.62

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What services does Outsource back office support provide?

Back Office Centers

B ack office process outsourcing may support these methods of authenticity assurance in a variety of industries, including BFSI and EdTech. Numerous back-office outsourcing businesses offer assistance with client onboarding and application validation.

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HoduSoft partners with Signalmash to bring innovative UC products to US markets

Hodusoft

The year 2020-21 witnessed an unprecedented surge in customer inquiries across sectors be it E-commerce, the hospitality sector, BFSI (Banking, Financial Services, and Insurance), Healthcare, Travel and Tourism, or Real Estate. The hospitality industry is always flooded with many booking, date change, and cancellation inquiries.