CSM Magazine
JULY 9, 2021
Instead, setting aside half a day, or possibly a weekend morning, for employees to come in and take part in a team-bonding event is a smart way to build morale. Activities like an in-office Escape Room (easily downloaded off the web) and a Scavenger Hunt are both entertaining and free of charge. Provide free online training courses.
Fonolo
OCTOBER 10, 2018
The rise of digital commerce and the growth of social media have given consumers powerful tools to share their thoughts and feedback with brands. The moral of the story? The ability for customers to tout their distinct opinions with far-reaching audiences is a new phenomenon that has shifted the way brands must think and operate.
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SharpenCX
MARCH 18, 2020
FlexJobs found that of the companies that allow remote work, 85% increased productivity, 90% improved employee morale, and 77% reduced operating costs. And, it’s how you’ll keep work-life balance and morale high for your agents. Let’s say you reviewed a handful of agent interactions and left feedback in-line on the interactions.
CSM Magazine
MARCH 29, 2022
To boost employee morale, set goals that are both attainable and demanding. You might also have a ‘thank you’ brunch with free meals, gifts, entertainment, and other activities. Customer feedback and reviews may be found in almost any place on the internet. Automate manual work.
ProProfs Blog
MAY 6, 2020
Use coaching and feedback for employee development. Takeaway: If a remote employee is calling you after work hours, entertain the call. Some tips to boost team motivation and morale are: . Regularly share positive feedback. So, what to do? Enhance communication by leveraging technology. How do you motivate a remote team?
NobelBiz
JULY 31, 2023
This can guide training modules for agents, infrastructure upgrades, and even feedback to the product or service teams about prevalent issues. When customers feel informed and entertained, their perceived wait time reduces, leading to enhanced satisfaction levels. Lean more about the NobelBiz OMNI+ Skill-Based Routing System here.
PeopleMetrics
MARCH 28, 2017
If you receive great feedback and customer stories, don’t be shy about sharing those reviews – people trust other people’s opinions more than they trust advertising. When you motivate your customers like FitBit and Gold’s Gym do, it boosts their morale and makes them want to keep coming back for more. Involve Your Customers.
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