TechSee

JANUARY 28, 2020

Black Friday is a day that retailers wait for all year, and 2019 was no different. Digital sales for the retail holiday increased nearly 20 percent last year, reaching $7.4 billion across the 4,500 retail websites tracked by Adobe Analytics. No Fault Found Returns: The Enemy of Retail. This is a serious problem.

Wireless 136

Wireless Self service Sales Chatbots 136

Maru Group

OCTOBER 13, 2020

The impact of COVID-19 has changed so much about the food industry: occasions, locations, and access. In a recent roundtable with experts from the food and beverage industry, there was skepticism that anything so fundamental had changed. Gen Z, it was explained, are open to veganism but are not necessarily embracing it en masse.

Morale 52

Morale Marketing 52

AWS Machine Learning

APRIL 7, 2023

Retailers can deliver more frictionless experiences on the go with natural language processing (NLP), real-time recommendation systems, and fraud detection. infer-tensorflow-tc-bert-en-uncased-L-12-H-768-A-12-2.tar.gz Even ground and aerial robotics can use ML to unlock safer, more autonomous operations. Run the train_model.py

Telecommunications 81

Telecommunications Scripts Enterprise Engineering 81

TRUSTID

DECEMBER 16, 2018

But with fraud attacks hitting every industry from every direction, how can we be sure we are doing enough? While some industries such as retail and banking may see more attacks, hospitals and other public agencies are doing everything they can to protect their customers’ confidential information from falling into the wrong hands.

Engineering 52

Engineering call center professionals Call Center Accountability 52

Quiq

MARCH 31, 2022

Despite the struggles businesses across industries faced, 61% of customers say the pandemic has actually raised their customer service standards, according to Zendesk. Because many retailers offer similar products with similar levels of quality, customers find it difficult to spot differentiators.

Customer retention 77

Customer retention Metrics Personalization Benchmark 77

Eptica

NOVEMBER 16, 2017

It remains popular and challenging to attendees because as an industry we have spend very little strategic time figuring out what happens when we move past the default voice channel. By the way, the next ‘must have’ is going to be messaging given the industry evangelism now being devoted to it.

Benchmark 55

Benchmark Multichannel Best practices Government 55

AWS Machine Learning

AUGUST 15, 2022

Across multiple industries, customers need to process millions of documents per year in the course of their business. Anjan has over 14 years of experience working with global supply chain, manufacturing, and retail organizations, and is actively helping customers get started and scale on AWS.

Banking 75

Banking APIs Accountability Analytics 75